Hailey Lucas

Ooma Office offers streamlined, no-frills VoIP solutions. They are excellent for smaller businesses requiring simple communication tools, but there are few advanced tools or extra features. One thing that stands out is the platform’s great call management tools, including call recording and voicemail transcription. There are few integrations and its security practices are unclear, but these will be minor flaws for many potential users.

Grasshopper is a VoIP provider with lower-cost plans than most of the competition. It includes the most important features entrepreneurs look for when they seek VoIP, such as custom phone numbers and voicemail transcription. It lacks more advanced features many growing businesses require, though. We recommend it only to entrepreneurs and small businesses looking to leverage the flexibility that VoIP offers at a low cost.

Ooma has earned PCMag.com’s Business Choice award as the #1 VoIP provider for Small Business. That’s because the company’s technology, based on its free service residential users, is designed to give you the professional presence of a larger organization at a reduced rate.