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MyStart Health Review
A comprehensive review of MyStart Health’s GLP-1 telehealth program, pricing, and support.
Phillip Richardson
Phillip Richardson writes for Top10.com as a tech writer with 13+ years of experience in IT. He holds a BSc in Audio and Music Technology and a PhD in Acoustics from Anglia Ruskin University. His career includes roles as Laboratory IT Manager at the University of Cambridge, Linux Engineer on a British Atlantic Survey expedition, and IT Officer at Newnham College.
November 4, 2025
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0 min
In A Nutshell
MyStart Health is a US telehealth weight loss program offering GLP-1 therapy with medical evaluation, prescriptions, and 24/7 clinician access in one monthly plan. Starting at $299 with a Price-Lock Guarantee, it includes free shipping and 2–4 business-day delivery. The service focuses on affordability but uses compounded, non-FDA-approved GLP-1s and operates as a cash-pay model.
MyStart Health Pros & Cons
Pros
Transparent, price-locked monthly plans
24/7 clinician access with follow-ups
Shipping included; 2–4-day delivery
Clear refund and cancellation policies
Cons
Cash-pay only; no insurance coverage
Compounded GLP-1s not FDA-approved
MyStart Health at a Glance
9.2
Editorial Score
Treatment Options & Injectable Availability
- Compounded injectables: Semaglutide & Tirzepatide*
- Compounded tablets: Semaglutide*
- Ozempic, Zepbound, Mounjaro, Wegovy*
- GLP-1 supplements
*They mention them, but don't have a specific product page for either of them
10.0
Insurance & Payment Accessibility
- No insurance accepted
- Accepts all major payment methods (credit, debit, FSA, HSA)
- Refund request unavailable after 7 days of the first consultation during a billing cycle
9.0
Medication & Treatment Support
- Free phone consultation
- Basic email & phone support available only during limited business hours (before signing in)
- Once signed in, unlimited access to their patient care team and doctors and ongoing support*
*It doesn't mention how or if they have a dedicated app (I couldn't find one)
9.0
Medical Safety & Provider Oversight
- Initial health quiz
- Video consultation may be required (same-day consultations available)
- Lab tests may be required
- Refill Intake Form required every 3 months, regardless of plan
- Follow-up appointments
10.0
Customer Support Accessibility & Availability
- Basic support channels (email & phone) during specific hours
- Proactive outreach and personalized support
8.0
FAQs
Does MyStart Health accept insurance?
No, MyStart Health operates as a cash-pay service. Payments are made by credit card, and insurance is not accepted.
How long does shipping take?
After a prescription is approved and filled, medications are typically delivered within two to four business days.
Are the GLP-1 medications FDA-approved?
No, the compounded GLP-1 medications used by MyStart Health are not approved by the FDA, though they are formulated by licensed U.S. pharmacies that follow FDA compounding guidelines (FDCA §503A).
How do I know I can trust this review?
Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.
Phillip Richardson
Phillip Richardson writes for Top10.com as a tech writer with 13+ years of experience in IT. He holds a BSc in Audio and Music Technology and a PhD in Acoustics from Anglia Ruskin University. His career includes roles as Laboratory IT Manager at the University of Cambridge, Linux Engineer on a British Atlantic Survey expedition, and IT Officer at Newnham College.
