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Sunglass Hut Review

Katy Ward

In a Nutshell

Established from a kiosk in Miami in 1971, Sunglass Hut has grown into a globally recognized brand with locations all over the world. You can find a plethora of luxury and designer brands, tucked into Sunglass Hut’s fashionable luxury cases, as well as affordable frames for those on a budget, which are all available in stores as well as the website.

pros

  • Ability to customize glasses
  • Free 3-day shipping
  • Photochromic/polarized lens technology

cons

  • Virtual try-ons not available
  • Waits of up to two weeks on refunds

Sunglass Hut Sunglass Hut Visit Site

Sunglass Hut at a Glance

Price range: Starting around $40

Types of glasses: Women, men, brands, polarized and photochromic lenses

Virtual try-on: No

Shipping: Free 3-day shipping

Money back guarantee: 30 days

Best For

Offering products at the more affordable and luxury ends of the spectrum, the company sells sunglasses that should cater for almost any customer. However, the brand may particularly suit:

  • Fans of designer frames
  • Shoppers looking for affordable sunglasses
  • Those seeking to customize their frames

How Does it Work?

In most cases, the first step will be to choose your glasses. When you’re shopping for frames via the company’s online tool, you can break your search down according to features such as color, frame shape/material, face shape, brand, and price.

Once you’ve found a pair of frames you’re happy with, you can check the availability in your nearest store and call to reserve your product. Most glasses are available for collection within 2 hours, although this may be up to 2 working days if the item isn't in stock. For those purchasing glasses online, the company offers free 3-day shipping and plans to roll out same-day courier service to select cities. 

If you’re not happy with your purchase, Sunglass Hut offers a 30-day moneyback guarantee. You can either return your glasses in store or through a free UPS service.

Pricing

At present, the company has glasses in the following price ranges, although these may be subject to change depending on availability and new items coming into stock.


Women
Men
Ray-Ban
Price range
$39.98 (reduced from $79.95)-$943
$39.98 (reduced from $79.95)-$890
$195-$493
Discounts

Up to 50% discounts on selected pairs


$60 discount on on second pair 

Up to 50% discounts on selected pairs


$60 discount on on second pair 

Up to 50% discounts on selected pairs


$60 discount on on second pair 

Bear in mind, you could receive a discount if you belong to one of the following communities:

  • Military
  • First responder
  • Teacher
  • Student
  • Government employee

If you’re a regular Sunglass Hut shopper, you can sign up for the Sun Perks loyalty program, which offers exclusive services such as a 50% replacement coverage and birthday special offers.

The company also offers a credit card, which provides benefits such as six months' financing and a 20% discount on your first purchase. Be aware, you’ll need to pass a credit check before being approved.

Types of Glasses

In addition to gender, Sunglass Hut categorizes its products in the following ways:

Brands

The company offers frames from almost 40 designer brands, with major names including Burberry, Ralph Lauren, and Versace. If you’d like to personalize your frames, you can add your initials or a personalized message to the temples of certain frames.

Ray-Ban

In addition to its range of designer brands, the company has a dedicated section for Ray-Ban products. If you’re purchasing Ray-Ban frames, the company offers a customization service, which enables you to choose from 29 frames with more than 150,000 combinations. Bear in mind, a number of Ray-Ban are only available to buy online.

Specialty lenses

The company specializes in various types of lens technology. Its polarized lenses are designed to reduce glare, while photochromic lenses darken when exposed to certain types of light.

Refunds and Returns

If you’re not happy with your purchase, the company has a 30-day free return policy, allowing you to return your glasses either through UPS or in store. Although it may take up to two weeks to receive your refund if you return your product through the mail, this period is reduced to 1 to 3 business days if you return your glasses in store.

Customer Service

If you have a question or concern regarding your glasses, you can contact Sunglass Hut via phone or email. Its customer service hours are between 8.30am and 5.30pm EST on Mondays to Fridays and between 9am and 5.30pm on Saturdays. 

The website also has an FAQs section broken down into categories such as shipping and delivery, and sunglasses care.

Sunglass Hut Sunglass Hut Visit Site

Testimonials

“Had a lovely experience today buying two pairs of sunglasses for myself and my partner. The assistant Atra is very helpful, asking about our price range. From there, we selected each pair of glasses and were given the full details of company policies.” GJ Sinclair

“Bought some sunnies on sale. When they came, they were beautifully packaged. Tried them and didn’t suit. Returns process was simple and refund came quickly. Cannot fault a single part of the experience.” Kunal

Bottom Line

With a globally recognized name, Sunglass Hut could be ideal for those seeking a pair of trendy, affordable sunglasses. The company offers one of the better selections of luxury and designer brands in the market, and with its reputation and worldwide presence, is a solid choice for anyone looking to spruce up their sunglass game.

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Eleven Writing and Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

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27 Jul 2021

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