In a Nutshell
- Lens Wizard for easy lens selection online
- Thousands of options, brands, and styles
- Free shipping and 30-day refund policy
- Not all frames have virtual try-on capability
- Only a handful of physical stores
- Have to pay shipping for exchanges & redos
Eyeglasses.com at a Glance
Price range: Cheap from $96
Types of glasses: Reading, progressive lenses, bifocals, multifocals, sunglasses
Virtual try-on: Yes
Shipping: Free within US and some countries
Money-back guarantee: 30-day full-refund policy on frames
Eyeglasses.com has over 200,000 frames and lenses in its online collection. So, if you are the type who likes to have a lot of options, Eyeglasses.com will downright spoil you. And with hundreds of thousands of choices, you’d better believe there’s going to be plenty of cost-effective options.
But the best fit for Eyeglasses.com is those who don’t even know where to start. That’s because this online glasses store has tons of information, teaching you everything you need to know about buying and owning glasses. There are pages upon pages of useful info on topics like how to measure your glasses frame size or pupillary distance, choosing the right frame for your face shape, and the different types and materials of eyeglasses you’ll encounter.
- Budget-friendly shoppers
- Folks who don’t know where to start
How Does it Work
Eyeglasses.com has a tremendous selection of glasses on its website. The store stocks 200,000+ high-quality frames and lenses. You can purchase glasses frames and lenses, just get the frames, or just have Eyeglasses.com put new lenses into your own frames. Whatever floats your boat. Here’s how the basic online ordering process goes:
Make your selection
Eyeglasses.com has an amazing website that’s super organized and armed with loads of filters to help you find exactly the type of frames and glasses you are looking for.
And under each filter, there are several options (just under shape you have 13 categories ranging from aviator to cat-eye to square).
Customize your order
Once you’ve found the frames you like, you can try them on using the virtual try-on tool. It’s not available with all frames, though. Next, you can select the color, size, and various lens options, including lens material and coatings.
Receive your glasses
Eyeglasses.com ships throughout America and Canada. Processing time takes 1-2 days for non-prescription lenses and up to 5 days for prescription lenses. There is also transit time to consider, which can span anywhere from 1 to 6 days, depending on where you live. You can pay for next business day delivery everywhere in the US except Alaska and Hawaii.
How Much Does Eyeglasses.com Cost?
If Eyeglasses.com messes up your custom lenses, it will redo them free of charge. That’s decent of the site. Now for the extras you need to know about. Eyeglasses.com generally doesn’t charge a restocking fee UNLESS you fall into two categories:
- You bought four or more items and are returning four or more of them
- You asked for a price match
If that’s the case, you’ll pay a 20% restocking fee. Shipping is free to anywhere in the US, Canada, and several other countries, including France, Germany, New Zealand, and the UK. If you’d like international shipping, check the website to see if your country destination is eligible for free shipping. Expedited shipping within the US is $12.
Oh, and if giving back is your thing, you’ll love Eyeglasses.com’s Look Different campaign. For every pair of glasses purchased, Eyeglasses.com donates a pair to an underprivileged glasses-wearer as well.
Types of Glasses
Eyeglasses.com has every type of glasses and brand name you could imagine. From Armani to Oakley to Ray-Ban to Prada, Eyeglasses.com has over 350 brands to choose from. So you are anything but limited with this selection. You can get all sorts of glasses here, including:
- Single vision
- Computer vision
- Plastic lenses
- Polycarbonate lenses
- Trivex lenses
- Ultra-thin lenses
- Glass lenses
- And more
Eyeglasses.com also has a replacement lenses service. You can mail in your old frames and get new lenses put in for you.
Refunds and Returns
Eyeglasses.com has a 30-day return policy. If you’re not happy with your frames, you can return them within 30 days and get a full refund. After 30 days, you can still return items with a manufacturing defect that are covered by the manufacturer’s warranty.
If you ordered custom lenses, you can get a 50% refund. This isn’t 100%, but it’s much more than many other glasses stores offer (which is generally zilch).
Eyeglasses.com has customer service available via email and toll-free phone. You can also chat directly with the customer support team using the online chatbox. As mentioned Eyeglasses.com has a ton of helpful resources on its site, including a Lens Wizard, informative articles, and how-to guides for measurements and other glasses-related topics. Best of all, Eyeglasses.com has an online optician. You can answer a short questionnaire and get a personalized glasses recommendation.
"A wonderful authorized dealer for all things eyeglasses and lenses! I couldn't find my special frames ANYWHERE, but did at eyeglasses.com and it was quick service."
“Well done ... I am a long time client (over ten years) and always come here to find what I want.”
Eyeglasses.com is a great option for almost any type of shopper. The shopping experience is smooth, easy, and pleasant, and Eyeglasses.com has loads of tools and resources to make sure that it stays that way. There are also 200,000+ frames to browse through, so even the pickiest shopper will find plenty of pairs to fit their taste. Eyeglasses.com has free shipping, affordable pricing, and a perfect lens guarantee.