In a Nutshell
pros
- Competitively-priced
- No upfront payments
- Phone and online tracking
cons
- No GPS tracking option
- Can take more than a week for longer distances
Montway Auto Transport at a Glance
Moving Services
Additional Services
Additional Benefits
Transparency
Customer Support
Montway Auto Transport at a Glance
Main Services Covered: Auto transport (open, enclosed, classic car, relocation, international)
Participating States: All states and international
Online quote tool: Yes
Insurance included: Yes
Services Covered
Having been in business for over 16 years, Montway Auto Transport is not your typical moving company. It is sort of like a broker for a massive network of car carriers and covers auto transport exclusively. But in this arena, Montway really shines. The company handles every aspect and type of auto transport you could imagine. Here is a partial list of the services offered by Montway:
- Door-to-door service
- Open auto transport
- Enclosed safety transport
- Expedited transport
- International and Hawaii shipments
- Relocations
- Online car buyers
- College students
- Snowbirds
- Military moves
- Classic car transportation
- ATV shipping
- Golf cart shipping
- Motorcycle shipping
- RV shipping
Montway also has business plans for enterprise and dealership solutions.
Pricing
Montway has some truly competitive prices, in fact, lower than the industry average. What’s more, when you get a quote, Montway guarantees that you’ll receive that price, not an inflated rate. The price you pay includes things like taxes, insurance, and all shipping costs that are incurred during the transport.
The exact price quote you receive will depend on the various factors involved (distance, type of transport, where you’re moving to/from, season, vehicle type, etc.). But Montway does give a general guide on the website, which is nice if you’re looking to shop around and compare prices. Here are a few sample prices from Montway Auto Transport:
$588 for 300 miles
Additionally, Montway says that an enclosed move is roughly 30%-40% more than an open transport.
If you need to cancel your moving process with Montway, it's important to note that there is a $249 cancellation fee.
Moving Process
The moving process is incredibly straightforward with Montway.
1. Start by getting a quote
Go online to get an instant quote on the spot. This is very convenient because it means you don’t have to speak to anyone directly or wait for a rep to get back to you. You can call or chat with an advisor if you aren’t clear on some details or which option to pick.
2. Agree to the quote
If you’re happy with the price quote, you can book the move. Click on the link and schedule your vehicle pickup. You can pick a time and date that’s convenient for you, and arrange the pickup location with your trucker.
3. Have your vehicle picked up
A trucker will come to pick up your vehicle, and you can watch the car be loaded onto the truck before you sign off on it.
4. Await your vehicle’s arrival
After that, you can just wait for your vehicle to arrive in the new location. You can track your vehicle using the online tracker or by speaking directly with the driver. However, there is no GPS tracking option. Vehicles will arrive in 1-9 days, depending on the distance of the transit. Montway has a convenient chart on its site to let you know approximately how long it will be.
Montway offers a door-to-door service that picks up and drops off at your location, a convenient option to say the least. There is also expedited shipping if you are on a tight time schedule. Additionally, Montway allows you to include a box or suitcase weighing up to 100 lbs of personal belongings in your vehicle at no extra charge. This is a great feature for college students and snowbirds going south for the winter.
Fleet Details
To put things into perspective, the average auto transport company will move roughly 20,000 vehicles annually. Montway, on the other hand, ships to over one million customers through over 30,000 carriers. The proof is in the pudding, as Montway annually delivers 250,000+ vehicles.
Drivers are well vetted. Additionally, Montway Auto Transport carriers are all covered by a minimum of $100,000. On top of that, Montway puts up a further $250K of non-deductible coverage just for good measure. In our opinion, that’s the kind of detail that puts this company way above the competition.
Customer Service
Montway customer support is available via email, phone, and even live chat. Montway has a great help center too, filled with well-organized and detailed answers to important questions about the service.
Corporate Address:
425 N Martingale Rd, Suite 550
Schaumburg, IL 60173
Toll Free Phone
(888) 666-8929
Local Phone
(224) 220-0221
Fax
(224) 220-5128
Business hours - Central Time (CT)
Monday through Friday
7am - 9pm
Saturday
8:30am - 6pm
Sunday
9am - 9pm
Livechat
6am - 12am
Testimonials
“I am a private party and have used Montway on four different occasions and each time was very pleased with the results. Their drivers are very customer oriented and they give you the transport drivers cell phone number so you can stay in touch. The drivers are courteous, friendly and very professional. I only recommend Montway to my friends and will use them in the future. Thank you Montway!!!” Gary
“I couldn't have asked for a better experience than I had with Montway! Every person I talked with was polite, courteous and wonderful people to deal with. I would highly recommend anyone who is looking to transport a vehicle to use Montway! The price was right and service excellent :)” William H
“I had an excellent experience with my plans to ship two cars across the country. Montway and their shippers were efficient about scheduling pickups and deliveries, and about transporting across the country in a short time. They accommodated an unexpected change in delivery location, and refunded a down payment for a service I didn't end up needing to use. I'm extremely pleased, and would gladly use Montway again.” Jiom Pintner
Bottom Line
Montway is a leader in the auto transport industry, with an A+ rating on BBB, and it’s easy to see why. With low, competitive pricing, courteous drivers, and professional services, Montway really stands out in a competitive industry. What’s more, Montway offers a great satisfaction guarantee, high insurance coverage, and has plenty of moving options for every situation.
