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WordPress.com Hosting Review 2023

Launch Your Site Today

Top10.com Staff

In a Nutshell

WordPress is the world’s most popular content management system (CMS) and has had a major impact on the online world. WordPress runs over 75 million blogs and over 20% of the world’s top 100 websites, cornering more than half of the CMS market.

pros

  • Affordable, easy to install and use
  • Numerous security plugins to keep your site safe

cons

  • No drag-and-drop editor
  • Some editing and design work may require coding

WordPress.com WordPress.com Visit Site

Standout Features

Versatility and simplicity are 2 of the key components of WordPress, and a major reason why the CMS powers such a significant chunk of the web. Keep in mind, while there is a wide variety of features on WordPress, what really makes this CMS stand out are the thousands of plugins that you can add to your site, making the customization options virtually limitless.

  • Search engine optimization (SEO) tools
  • Available in more than 70 languages
  • Easy to install, edit and upgrade
  • Preview themes for your site without activating them
  • Image editing features to edit images you upload directly on WordPress
  • Wide range of keyboard shortcuts to save time
  • The world’s largest community of users, with many handy user forums
  • User accounts with various levels of access
WordPress Review

Ease of Use

Some CMS providers are more straightforward and intuitive than WordPress, but you still don’t need to be a programmer to figure out how to edit and operate your WordPress site. Even a web design novice should be able to master the system after watching a tutorial video or 2 online. Because you can preview anything you design before posting, you can take your time, watch a couple of tutorial videos, and play around with the editing on your site until you feel comfortable that you have the swing of things.

A WordPress account doesn’t come with web hosting included, so after you’ve purchased a domain name you’ll need to secure a hosting company for your site. After signing up, simply install your WordPress site on the web hosting service, and you’re good to go.

WordPress Dashboard

With WordPress it’s easy to tool around and learn the system on your own. When logged in as admin, create a post by clicking “posts” – add new. You’ll be taken to a blank template with space for the head, body and tags, as well as media like photos or videos. Again, you can take some time here to try your hand at creating a post, just to get a feel for it.

The bottom line is that while some systems are easier or more intuitive, millions of people from all levels of web design experience have designed and run brilliant WordPress sites, and there is an extensive array of online tutorials to walk you through the process step-by-step.

Pricing


Monthly price, billed annually

Personal

$4

Premium

$8

Business

$24.92

*Prices last updated April 2018

You can sign up for WordPress for free, but you’ll be limited to a WordPress.com subdomain, 3GB storage, and WordPress.com ads will appear on your site. You will also be limited to basic design customization and hundreds – rather than thousands – of themes.

With the personal plan at $4 per month, the ads are removed and you get a custom domain name, as well as 6GB storage, email, and live chat support. The premium package runs for $8 per month, and is designed for entrepreneurs and freelancers. You get 13GB of storage space, unlimited themes, advanced customization, and also the ability to monetize your site. The most expensive plan is the business package, which includes unlimited storage space, monetization options, Google analytics integration, and other features.

One thing to keep in mind is that even though WordPress has a free option, you will still need to pay for hosting, which you can purchase through WordPress for as little as $2.99/month, or try out other affordable options such as Bluehost, GoDaddy, or HostGator.

Templates

There are currently 293 templates featured on the WordPress website, 92 of which are free of charge.

The premium options really run the gamut of website needs, with tailored templates for fashion designers, small eateries, musicians, and much, much more. Some are as cheap as $5.50 for a small business blog and $20 for the minimalist “Shrake” template. On the other end of the scale, you can pay $185 for the creative portfolio and entrepreneur templates, which are built with very particular needs in mind.

Typically the more high-end templates are for users such as photographers, who need a highly-specialized, brilliantly attractive template because they work mainly in images. These templates often come with features like sliding photo galleries and wrap-around images that wash over the reader as they scroll. For a simple WordPress blog, you can probably get by with a free template just fine.

The free options also cover a wide range of websites and user needs, and with both the free and premium templates you can watch a live demo so you can make up your mind after seeing how it all works.

Ecommerce/Online Store

The most popular Ecommerce plug in on the market today is WooCommerce, the Ecommerce extension of WordPress. WooCommerce is currently on more than 170,000 websites and is estimated to run almost a third of all Ecommerce sites on the web. It is also free, and easy to use.

To set up your WordPress site for Ecommerce, simply go to the dashboard and click on “Add New Plugin” to install and activate WooCommerce.

There are a number of other Ecommerce plugins and extensions you can install on WordPress, including Easy Digital Downloads, Ecwid, Jigoshop, iThemes Exchange, Cart66 Lite, WP Ecommerce, and MarketPress.

Take some time to consider what type of online store you’d like to run, what you’re selling, and about your image and identity. Then you can determine if there is a specific Ecommerce tool that is best for your company. In addition, you should make sure to have a theme and template that are well-matched to your company and highlight what you offer.

WordPress.com WordPress.com Visit Site

Customer Service

With more users than any other CMS, WordPress has a very extensive list of forums to post questions and/or find answers that others have posted already.

If you can't find an answer, you can submit a question on the contact support form and wait for an answer by email.

Once you’ve paid for a premium package, the support options improve. If you have the personal, premium, or business plan you can speak by live chat to customer service representatives, and with the business plan you can schedule a 1-on-1 screen share meeting with a customer service representative.

WordPress does not offer phone support.

Conclusion

WordPress has had a tremendous impact on what we see on the internet and how millions of people present their art, businesses, thoughts and dreams online. It has become an online phenomenon and the world’s leading CMS for good reason - it’s affordable, easy to use, and loaded with features, plugins, and templates that can make any website shine like the best of them.

And while some other platforms may be easier to learn for a novice, WordPress really shouldn't give you any headaches after you’ve taken a short while to read some tutorials or watch some videos online.

It is a highly versatile and customizable platform, and no matter what your needs, you should be able to find an answer and a great platform with WordPress.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

WordPress.com customer reviews

Based on 24 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

2 years ago

I started up my own website over 2 years ago. For not being technically inclined, they walked me through the process. One happy customer

2 years ago

I have been with WordPress for about 6 years now, from having an excellent array of plug-ins to being fairly on top of their security, they have had a rather consistent performance in those 6 years.

2 years ago

Easy transaction setup. This is very useful it has the value of money and because of that customer is satisfied with the product.

2 years ago

I like WordPress and have used it for many years. It is my blog platform that I use to write about music that I enjoy. I sell my music there and the ecommerce plug ins work nicely.

2 years ago

I thought WordPress was user friendly, easy to follow, great overall appearance. There could be improvement in the program navigation.

2 years ago

It's a good service that is relatively easy to use for a beginner such as myself. I was able to build a decent website from it and make sales across it

3 years ago

It had all that I needed to run my business successfully. They have excellent customer service and the system is intuitive.

3 years ago

Good. Easy customizable. Cheap option and free option. Easy to backup and move sites if needed

3 years ago

WordPress is a strong content management system because of its origin in blogging. It is very easy for an admin to navigate through the backend of their WordPress site, edit pages and upload new content. WordPress makes it simple to organize content without a lot of website management knowledge.

3 years ago

I think it's an awesome software to have it's really good for the company you work for depending on what it is. We use it for ecommerce and it runs smoothly

3 years ago

Easy to use software that is very effective to use when creating documents on an as needed basis.

2 years ago

It is easy to use and provides good value even beginners can use it effectively. But the best part is it also offers support should you need it.

2 years ago

Wordpress allows you to navigate through a website easily while making payments directly on their website. It is very easy to use.

2 years ago

Wordpress has many great features to help your buisness.

2 years ago

Wordpress is very easy and reliable to use, and it has many many option and choices, which make me more likely to use the product

2 years ago

It's good because it gives a domain you can work off of but it's a bit expensive for regular bloggers like me. I'd rather use cheaper sites.

2 years ago

I certainly like the fact that it is free, to begin with, or for a basic site because this gives the user a chance to try the software then if he/she likes it can add options and upgrades that charge a fee. There wasn't anything I disliked about the brand, but it did take me a while to really learn how to effectively build a suitable and professional website.

2 years ago

WordPress platform is good for use. Its quite amazing with the ability to create a quick but powerful blog with the ability to run transactions

2 years ago

It's easy to use. It's easy to set up. The support is good. The product turns out well. We've never had major issues

3 years ago

It had good service, I had an issue and I reached out to customer service. They replied quickly and helped me. Also, the program is good value for the money

24 reviews
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