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IONOS Web Hosting Review (2024)

Hosting Service with an 99.9% Uptime Guarantee
By Top10.com StaffBy Top10.com Staff -
Last Updated: Jun 15, 2023
20,578 reviews
by
logo-IONOS
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Price
Starting at $0.50/month
Types of Hosting Plans
Web, ASP.NET, WordPress, Windows, Dedicated, VPS hosting
Storage
Up to 64 GB

Our Verdict

Is IONOS Worth Signing Up For?

IONOS provides a variety of web hosting options ranging from shared hosting through to dedicated and managed VPS. The speed-optimized network boasts page load times that they say are faster than Bluehost and GoDaddy. For WordPress fans, there’s managed WordPress hosting with easy 1-click setup.

Price
Starting at $0.50/month
Types of Hosting Plans
Web, ASP.NET, WordPress, Windows, Dedicated, VPS hosting
Storage
Up to 64 GB

IONOS at a Glance

9.4
Editorial Score

Simple Setup

Free domain for one year, email address, 1-click app installation, no cPanel access
9.0

Technical Features

CDN, 99.9% uptime guarantee, unlimited storage, performance insights
10.0

Security Features

Malware & DDoS protection, SSL certificate, daily backups
9.5

Customer Service

Phone support, online help center and support desk
9.0

Servers

Data centers located in Europe and the United States, 60+ global CDN data centers
9.5

Top IONOS Reviews

KJ
Kevin Jones
Neil was an exemplary representative
Neil was an exemplary representative. He was patient and kind and very well informed. The consummate professional. I cannot give a high enough evaluation score.
AS
Annell Stewart
Bridging the technology divide.
Lisa was very helpful in explaining the various web building plans and tools available today. This allowed me to make an informed decision as to how new technology could expand to world outreach as opposed to only having local outreach.
Lo
Lorenzo
The tech experience was amazing
The tech experience was amazing. One improvement would be to have any "expired credit card" or "overdue" invoice notifications in RED LETTERS or something that can grab our attention. When my CC expired, my assistant missed it because all the email looked alike and miss it. thank u.
See all IONOS reviews

How do I know I can trust this IONOS review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

IONOS IONOS Visit Site

IONOS at a Glance

Bandwidth: Unlimited

Free marketing offer: No

Uptime: 99.99%

Website builder: Yes

Money-back guarantee: 30 days

Price per month: From $1 per month (first 12 months)

Ideal For

IONOS is an ideal choice for first time webmasters that want a hosting company with a variety of options. With plans for everything from shared hosting through to dedicated server rentals, there’s a subscription option for webmasters large and small. 

Hosting Types

Shared Hosting 

IONOS has a wide variety of hosting plans. These start out at the shared hosting tier, in which clients can opt for 1 of 3 different types of hosting.

The Essential plan (shared hosting) allows users to build 1 website with 10GB of total disk space / storage. Ten databases and email accounts are included. By upgrading one notch to Business hosting, users get unlimited websites, storage, and databases. On the top shared plan, users will get access to malware protection, 100 email accounts, and a free domain. 

WordPress Hosting 

IONOS offers a separate line of shared hosting packages that are specifically optimized for WordPress sites. These offer SSD storage, for faster server disk performance, as well as enhanced CPU and MEM resources. 

Additionally, IONOS’s WordPress hosting includes a content delivery network (CDN) for faster loading of images and other static resources. The CDN uses Cloudflare Railgun technology which delivers performance gains of up to 200%. For larger projects, users can upgrade to a WP Pro plan, which features multisite admin and staging environments for development teams that want to move to more professional production workflows. 

Windows Hosting 

Most web servers run Linux. But for users that want to run a Windows server, IONOS offers a Windows Server running the latest versions of ASP.NET and .NET Core.

VPS And Dedicated

Finally, for more advanced users, IONOS offers both VPS and dedicated hosting.

The VPS service is managed and virtualization is delivered via VMWare on dedicated SSD storage. Users get full root access to the server for full administrative control.

For those that prefer the idea of dedicated hardware, IONOS provides 4 different server tiers. The lowest tier provides users with a machine running an 8 core Intel Atom C2750, while on the top plan, there’s a server with an Intel Xeon E3-1270 with 64GB of RAM and 800GB of SSD storage (and no bandwidth limitations).

Uptime and Performance

If you need to make sure that your website gets on the internet and then stays that way, then IONOS’s 99.9% uptime guarantee will give you some reassurance. There’s also DDoS protection in place to minimize attack-related downtime. Finally, IONOS boasts that even its shared hosting server performance exceeds that of several top tier competitors. 

Website Builder Features

Want the easy path to success? The good news is that IONOS features a website builder with a variety of packages. True, you won’t get the full power of customization that building a site yourself offers, but it will make the process of designing a site and getting online far easier. IONOS offers a variety of templates designed for everything from resume sites to real estate companies. Pick the theme and you’re good to go.

Email

Although users can use a tool like G Suite for email, many prefer the default email server built into hosting packages. All shared and WordPress hosting plans contain email and email hosting can be configured on any VPS or dedicated server (although storage will count against the total server storage limit). 

The limits are:

Essential Package

10 email accounts

Business Package

50 email accounts

Expert Package

100 email accounts


Control Panel

IONOS uses cPanel as the server manager for all its shared hosting plans. For those on VPS and dedicated servers, IONOS recommends that users subscribe to the Plesk manager instead. Whichever cPanel users are using, they should be able to perform actions such as:

  • Creating and updating email addresses

  • Installing server scripts such as WordPress

  • Managing forwards and redirects

IONOS  Customer Support

You can reach out to the IONOS team through phone, a support desk, or via the online help center. IONOS has a team of specially trained experts on hand who are ready to help with all hosting-related questions.

IONOS IONOS Visit Site

IONOS Pricing & Special Offers

IONOS’s shared hosting plans are available on 3 tiers:

Tier
Cost (first 12 months)
Cost after first 12 months

Essentials

$4 per month

$6 per month

Business

$1 per month

$10 per month

Expert

$8 per month

$16 per month

Essentials is a good plan for small website owners with one site to manage. There’s 10GB of storage and a 10 database limit with 10 email accounts. On the Business tier, users upgrade to unlimited websites and storage. Expert users get a free domain for one year and access to the CDN. 

Bottom Line

IONOS has a wide variety of hosting options and is a great choice for those that prefer to keep their upgrade options open. The managed WordPress plans are offered on SSD storage and are optimized for performance and speed, while there’s a decent range of VPS and dedicated hosting options too.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

IONOS reviews

Excellent • Reviews 20,578
on
Excellent
70%
Great
10%
Average
5%
Poor
3%
Bad
12%
Sort by
KJ
Kevin Jones
17 hours ago
Neil was an exemplary representative
Neil was an exemplary representative. He was patient and kind and very well informed. The consummate professional. I cannot give a high enough evaluation score.
AS
Annell Stewart
17 hours ago
Bridging the technology divide.
Lisa was very helpful in explaining the various web building plans and tools available today. This allowed me to make an informed decision as to how new technology could expand to world outreach as opposed to only having local outreach.
Lo
Lorenzo
17 hours ago
The tech experience was amazing
The tech experience was amazing. One improvement would be to have any "expired credit card" or "overdue" invoice notifications in RED LETTERS or something that can grab our attention. When my CC expired, my assistant missed it because all the email looked alike and miss it. thank u.
HM
Hershy Moskovits
18 hours ago
John Lourd gave us fantastic support
John Lourd gave us fantastic support

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