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Squarespace Review (2024)

Modern hosting services with a sleek web design suite
By Top10.com StaffBy Top10.com Staff -
Last Updated: May 31, 2023
895 reviews
by
logo-SQUARESPACE
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Price
Starting at $16/month
Types of Hosting Plans
Cloud
Storage
Unlimited

Our Verdict

Is Squarespace Worth Signing Up For?

Squarespace's all-in-one platform empowers people with creative ideas to build a website and optimize it with best-in-class marketing tools and analytics.

Price
Starting at $16/month
Types of Hosting Plans
Cloud
Storage
Unlimited

Squarespace at a Glance

8.7
Editorial Score

Simple Setup

Free domain for one year, email address, no cPanel access
8.5

Technical Features

Unlimited bandwidth & storage, CDN, built-in analytics
9.0

Security Features

SSL certificate, DDoS protection, automatic daily backups
9.0

Customer Service

Customer service reps available 24/7, forum for community-based answers
9.5

Servers

Multiple PoPs worldwide, servers hosted by global third-party providers
7.5

Squarespace Pros & Cons

PROS

Easy to use
Custom templates and fonts
Ecommerce functionality available

CONS

Chat support only on weekdays
Ecommerce site is rather pricey

Top Squarespace Reviews

Cl
Clayton
Website has been easy to set up
Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.
DLKR
Perfect for Solopreneurs
As a solopreneur, Squarespace has been an absolute game-changer for my business. This all-in-one platform makes it incredibly easy to create a professional website, even with no web design or coding experience. The drag-and-drop page builder and stunning pre-built templates allow you to quickly launch a polished site that establishes instant credibility. But Squarespace goes way beyond just website building. The built-in ecommerce capabilities are perfect for selling products or services online. You can easily set up a store, manage inventory, process secure payments, create discounts, and handle shipping without any third-party plugins. The marketing tools are also top-notch, with options for email campaigns, social media integration, SEO, analytics, and more to help grow your audience. As a solo business owner wearing many hats, I appreciate how Squarespace simplifies things and keeps everything I need under one roof. The interface is user-friendly, the features are powerful yet approachable, and the customer support is fantastic. Squarespace lets me focus on running my business instead of getting bogged down in the technical weeds of operating a website. Whether you're a creative, consultant, freelancer, or entrepreneur, I highly recommend Squarespace as the ultimate all-in-one platform for building an online presence and managing your business. The monthly cost is very reasonable for all the integrated features and benefits you get. Squarespace is hands-down one of the best investments I've made as a solopreneur.
OG
Oleg Gurjanov
I have built over 100’s of websites on…
I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.
See all Squarespace reviews

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Squarespace Squarespace Visit Site

Overview

Whatever type of website you’re looking to build—a simple blog, an online Ecommerce shop, a business website, or a striking online home for your portfolio—Squarespace will have everything you need. And it’s easy to use. 

Squarespace uses a simple point-and-click functionality that will have you piecing together an original website with completely customizable features from start to finish. Squarespace sites are mobile-optimized, incorporate top SEO practices, and seamlessly integrate with social media.

Ideal for

Squarespace is ideal for people who want an easy-to-use website builder that doesn’t require any sort of mastery of web design and has a variety of customization features.

How Squarespace Works

Why Go With Squarespace

Squarespace is not the cheapest website builder out there, but it is one of the best, if not the best. For anyone who needs a high-quality website, from the inside out—and is willing to invest slightly more in order to save time and headaches in the long run—Squarespace is a shoe in.    

The drag-and-drop editor is very user-friendly and completely customizable. And once you get the hang of the editor (it won’t take you long), you can also take advantage of the dozens of rich, engaging templates that Squarespace features, which are split into easy-to-navigate categories. These include business, health and fitness, photography, wedding, artists, travel and lifestyle, and music, to name a few. There’s no reason to feel limited to a specific genre though, and it’s up to you to decide how to craft your vision for your website. However you decide to make your website look, you can preview it before publishing.  

Squarespace offers a wide range of features for Ecommerce, blogging, and social media integration. And you won’t have to worry about bandwidth, storage, or how many pages you have—since those are unlimited. You can also implement dozens of website integrations, including with platforms like Google Maps, Unsplash, Getty Images, and PayPal, to name a few. 

Features

  • Unlimited storage and bandwidth
  • Free custom domain name
  • Unlimited pages
  • SEO and analytics included
  • Social media integration 
  • Easy-edit photo galleries 
  • Mobile-optimized
  • Categorized templates

Marketing Tools

Squarespace provides users with an entire set of marketing tools that can be used to increase traffic and connect with readers. These include email campaigns, SEO tools, and comprehensive social media integration. This is a solid way to use social media networks like Instagram, Pinterest, Facebook, and Twitter (among others) to increase the exposure of your website. You can also take advantage of Squarespace analytics to get a detailed look at what’s working and what’s not, and react accordingly. 

Customization

Squarespace's customizable website layouts allow you to easily drag & drop images onto your site, and move, add, or delete sections of a page. Further customize with specific settings including fonts, colors, and page configurations.  The platform accommodates Adobe and Google Fonts, and many of these work in different languages. Also, whenever you want to change your font, the process is simple and painless. 

Squarespace allows you to integrate third-party modifications into your site, typically by pasting code provided by the third-party service into a code block or code injection. 

This is helpful when you’d like to add a specific feature that Squarespace doesn’t provide. 

If your Squarespace site has a custom domain linked to it you can also add a custom email address. 

Payment Processing

Squarespace makes closing sales easier with it's single-page, mobile-optimized checkout, which features abandoned checkout recovery, and flexible payment options.

For Ecommerce sites, Squarespace lets merchants fully customize their checkout forms. If you want to accept payments on your Ecommerce site you first need to connect a payment processor, and with Squarespace you can use Stripe, PayPal, Apple Pay, and Venmo. If you have the website business plan, you’ll pay a 3% transaction fee, but with the Commerce Basic and Commerce Advanced plans there is no fee. 

Both Stripe and PayPal are compliant with PCI-DSS (Payment Card Industry Data Security Standard). 

You can also make use of a wealth of features to help you increase the exposure of your brand, prevent shopping cart abandonment, and create customer rewards programs and other ways to boost the positive word of mouth for your company.

SEO Tools

No matter what type of site you run on Squarespace, you’ll have great SEO baked right into the cake. 

When you create a website, Squarespace automatically creates and builds a sitemap as you add more pages, which helps Google rankings. Also, all Squarespace sites have clean HTML code, SEO-optimized URL structures, and use automatic tagging and redirects. 

Also, with Squarespace analytics tools, you can see what that you are doing is working and what could use improvement. 

Squarespace Customer Support

Squarespace puts a lot of emphasis on its 24/7 customer service, and it has the trophies to prove it. The company has won multiple “Stevie Awards” (also known as the American Business Awards) for their support branch, including the Gold Stevie in 2013 for Customer Service Department of the Year. The company has also won Silver and Bronze Stevie awards for its customer service department. 

Squarespace customer service representatives are available 24/7 to answer inquiries submitted through the ticket system and usually representatives will respond to queries in less than an hour. There is also a knowledge base available and workshops that show users how to make the most of their Squarespace website.

Squarespace also offers a comprehensive knowledge base for searching for answers to common problems, including how to manuals, tutorials and video workshops on getting started, and FAQ. They also have a forum for community-based answers to your problems, where you can share experiences.

Squarespace Squarespace Visit Site

Bottom Line

Squarespace has helped countless users get their online visions off the ground, through a combination of a user-friendly interface, professional templates, extensive customizations, social media integrations, and responsive customer service. The website builder is also a great option if you’re looking to launch an Ecommerce store. Put simply, if you’re looking to build a website and are a bit nervous about how you’ll pull it off, Squarespace makes things easier. 



Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Squarespace reviews

Bad • Reviews 895
on
Excellent
17%
Great
4%
Average
2%
Poor
10%
Bad
67%
Sort by
Cl
Clayton
2 weeks ago
Website has been easy to set up
Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.
DLKR
1 month ago
Perfect for Solopreneurs
As a solopreneur, Squarespace has been an absolute game-changer for my business. This all-in-one platform makes it incredibly easy to create a professional website, even with no web design or coding experience. The drag-and-drop page builder and stunning pre-built templates allow you to quickly launch a polished site that establishes instant credibility. But Squarespace goes way beyond just website building. The built-in ecommerce capabilities are perfect for selling products or services online. You can easily set up a store, manage inventory, process secure payments, create discounts, and handle shipping without any third-party plugins. The marketing tools are also top-notch, with options for email campaigns, social media integration, SEO, analytics, and more to help grow your audience. As a solo business owner wearing many hats, I appreciate how Squarespace simplifies things and keeps everything I need under one roof. The interface is user-friendly, the features are powerful yet approachable, and the customer support is fantastic. Squarespace lets me focus on running my business instead of getting bogged down in the technical weeds of operating a website. Whether you're a creative, consultant, freelancer, or entrepreneur, I highly recommend Squarespace as the ultimate all-in-one platform for building an online presence and managing your business. The monthly cost is very reasonable for all the integrated features and benefits you get. Squarespace is hands-down one of the best investments I've made as a solopreneur.
OG
Oleg Gurjanov
1 month ago
I have built over 100’s of websites on…
I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.
Agnieszka Kukulka
2 months ago
Best customer service
They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

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