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Site123 Hosting Review 2023 Staff

In a Nutshell

SITE123 is ideal for busy professionals who have little time to build or maintain a website or anyone with limited to no coding experience who still dreams of building a gorgeous site. All sites include unlimited pages and Ecommerce integrations.


  • Free domain available
  • Built-in SEO tools


  • Limited templates
  • Very limited support services

SITE123 SITE123 Visit Site

Why Go With SITE123?

SITE123 is built on simplicity. Not only is the website builder designed in such a way that anyone can use it, but it even comes equipped with an advanced wizard that guides users step-by-step through the process. Even the most technically inexperienced user can build a professional-level website in minutes by simply following the instructions on the screen.

Woman working on computer making a website

Although SITE123 is remarkably easy to use, that doesn’t mean it’s devoid of features. The platform is equipped with hundreds of customizable stock images, professional shopping cart functions, and even email marketing tools for those users who are serious about spreading the word. Paying customers are even given a free domain name as an added perk.

What They Offer

  • Free hosting and website builder
  • Responsive websites
  • Personalized email
  • The ability to accept credit card payments
  • Image and video backgrounds
  • Hundreds of free stock images
  • A massive Google Fonts library
  • Easy blog integration

More Reasons to Choose SITE123

Though SITE123 is deceptively simple to use, the platform offers a few crowning touches that many of their larger competitors still don’t have. For example, all of the layouts are built with responsive design, which means that sites automatically adjust to different screen sizes. Any website built with SITE123 looks and functions beautifully on a desktop, laptop, tablet, or mobile device.

In addition, SITE123 enables users to create slick image galleries that can be customized with different sizes, shapes, and styles. This is great for sites with a strong visual element, such as artist portfolios and travelogues. A user can even create a photo or video background to truly bring their website to life.


Templates are probably the one area where SITE123 comes up a little short. While other site builders offer massive galleries of pre-made templates that are tailored to specific needs and industries, SITE123 doesn’t have templates in the traditional sense.

What it does have is a small selection of layouts for different types of sites. As a user chooses their layout, the placement of navigation and content modules is adjusted accordingly. The differences from one layout to the next are pretty small, and all other visual design elements are under the user’s control, customized using the database of images and icons.

Site123 templates interface

That all amounts to greater customization potential for the user, but there aren’t any templates designed specifically for industries or business types like, say, legal or construction. Again, not a deal breaker, but it means that most users will probably have to put some extra time into fine-tuning the visuals on their sites instead of just choosing a great template and calling it a day.

Site123 templates interface













*Prices last updated April 2018

It doesn’t get any better than free. The basic plan with SITE123 is absolutely free and doesn’t limit any of the available features. It does have SITE123 branding on the site and a greatly reduced storage capacity and bandwidth (500MB storage; 1GB monthly bandwidth), so for users who have a lot of storage needs or expect a lot of web traffic, this probably isn’t the best plan.

Thankfully, SITE123’s Premium plan increases the user’s storage capacity to 10GB and their bandwidth to 5GB. At $9.80 per month, though, it’s not a price that blows away the competition; there are some slightly cheaper site builders with similar feature sets and more templates. For the price, we would expect to have a bit more variety in design elements, but the platform still has plenty to offer.

There’s no contract or add-on features, so the cost will never exceed the standard monthly rate. The Premium plan even includes a free domain name.

Ease of Use

SITE123 has one of the most straightforward and easy-to-use interfaces we’ve seen in a site builder tool. The left-column navigation is clearly labeled and includes an expanding menu for each tab that’s selected. This navigation makes it simple to move between elements while editing the segments on a page. Once all of the necessary changes have been made, just hit “Publish,” and the content goes live.

Site123 site builder dashboard

Signing up is also extremely simple. In just a few minutes, a user can get into the system by signing up for a free account and verifying their access. A user can gain access to additional features by upgrading to the Pro plan.


SITE123 has a fairly solid feature set that’s comparable to a lot of others in the industry. A user’s account grants them access to the online image and icon gallery to help them flesh out their content. This is great for users who don’t have a lot of image assets at their disposal.

There are also some search engine optimization tools (SEO) to help improve the organic search visibility of a website. Unfortunately, there’s really no technical optimization available here, but the keyword tool makes it easy to keyword-optimize a website, and the sitemap generator ensures that every website has its own sitemap for easy Google indexing. Still, it would have been great to see a more robust tool that measures the quality of a site’s on-page optimization after content is written.

For more knowledgeable marketers and entrepreneurs, a SITE123 account also comes with the ability to host a blog, an online store, and email marketing campaigns. There’s even a suite of video and audio tools so that users can add richer media to ramp up customer/visitor engagement.

Some analytics tools would have been great to see bundled with the system along with more third-party app integration. Any kind of application integration would allow for so much more customization and depth in an already multifaceted website builder.

We were also pleased with the functionality of SITE123’s ecommerce integration. Just like with the regular pages on a site, the user can customize the look and feel of an online store. On the back end, the user can easily manage products, and there’s no limitation to the number of products that can be sold.

The store comes with PayPal integration for fast and secure checkouts and, amazingly, also includes wire transfer processing if the user wants to accept another payment method aside from credit cards. International orders are even possible with the ability to set the currency within the store. What was most impressive was the inclusion of conversion tracking metrics so the user can monitor:

  • How well certain products are doing
  • Where the customers convert the most
  • Where customers are being lost in the checkout process

Customer Support

We were a bit disappointed by the lack of any real tutorials or support content. Once the user signs up, the wizard is their only real source of guidance. If a user does get hung up or have questions about certain elements, there’s no customer support phone number or knowledge base to help.

The company can be contacted at, and anyone can use the contact form on their Contact Us page, but they make no guarantees about response times, and they don’t list any hours of operation. They also have a Live Chat, but responsiveness varies based on the time of day and the day of the week. Most questions are addressed within one business day, but that’s of little comfort to a user whose site suddenly goes down in the middle of the night.

SITE123 SITE123 Visit Site

Review In Short

SITE123 is a very well-rounded website builder with a good selection of features that anyone can pick up and start using. While there are no ready-made templates for specific industries or businesses, users do have the freedom to customize most page elements. Best of all, these customizations are extremely easy to make with the help of the platform’s helpful wizard guiding every step.

The inclusion of a robust Ecommerce store puts this website builder over the top for anyone selling products online. With the ability to accept payments, offer discount codes, and manage inventory, it’s an impressively flexible platform for small businesses, especially for the price. Yes, SITE123 may be missing a few features, and the customer support could definitely use an upgrade, but all things considered, this platform offers a pretty incredible value.

The Bottom Line

SITE123 almost crests the hill as one of the best site builders considering the cost, features, and ease of use. It just needs better analytics and some quality templates. Still, it’s a great choice for those who seek simplicity, and it even has some impressive Ecommerce functions.'s editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

SITE123 customer reviews

Based on 83 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

7 months ago

I found this service extremely easy for a newbie when building a website. I just happened to run across it on a search.

7 months ago

I like it because it helps walk me through step-by-step. It's easy to navigate and doesn't cost a lot either.

7 months ago

Site123 is easy to understand and use for people of any age or background.

8 months ago

Site123 was easy to use, it gave simple instructions, and it made general website building a cinch.

8 months ago

Site123 walks you step by step to ensure you get the most out of the website builder.

8 months ago

For a beginner, it was more intuitive than I expected. Being able to set up both static, video, and links to other elements on the same page was fairly easy. Also, being able to include a blog element was most helpful.

8 months ago

It is a free website builder. It has many styles and layouts. I must say it is a totally professional website.

9 months ago

Site123 is focused on simplicity above all. It manages to put a solid website builder, eCommerce, SEO, and marketing tools in one.

9 months ago

It's definitely an app that I use a lot. It includes a lot of unique features in comparison to other site-building apps.

10 months ago

I like the quality of the product and services. I like the value of the brand.

10 months ago

Site123 is easy for me because it helps build the website you're creating. It isn't difficult for me to understand or navigate around. It's clear, and I also told some friends about it.

a year ago

Again with the customer service It's not really there for me but everything else honestly is good.

a year ago

Easy to use and if I had any questions it was easy to find help for the questions.

a year ago

It was easy to use and enabled me to accomplish what I needed in regard to a website.

a year ago

Best price for website development I could find in the web. It gave me a good place to start my development.

a year ago

This is a great site for anyone who needs this type of service. I would highly recommend it for just about anyone.

a year ago

It was very easy to figure out, and I was impressed with the options they have.

a year ago

It was an extremely easy site to use to build my own and I would definitely use it again.

a year ago

You just can't beat what this website builder. This absolutely is the place to go in order to find yourself the proper solutions and also have all of your needs met.

a year ago

I gave site123 5 stars be cause when I used this website builder to create my bitcoin-trading post website to buy and sell crypto on, the layout was very simple and easy for beginners.

83 reviews
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