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Nexcess Web Hosting Review (2024)

Full Hosting Support Options With Excellent Knowledge Base
By Daniel BlechyndenBy Daniel Blechynden -
Last Updated: Jun 18, 2023
840 reviews
by
logo-NEXCESS
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Price
From $9.50/month
Types of Hosting Plans
Managed WordPress Hosting
Storage
Up to 500 GB

Our Verdict

Is Nexcess Worth Signing Up For?

Nexcess offers advanced hosting solutions with a focus on managed WordPress hosting. Its prices are competitive, its performance is among the best we’ve seen, and everything about this company oozes class and experience.

Price
From $9.50/month
Types of Hosting Plans
Managed WordPress Hosting
Storage
Up to 500 GB

Nexcess at a Glance

8.7
Editorial Score

Simple Setup

Email address, 1-click staging, no cPanel access
8.0

Technical Features

CDN, 99.98% uptime guarantee
8.0

Security Features

SSL certificate, malware scanning, daily backups
8.5

Customer Service

24/7/365 phone and live chat options, knowledge base and blog
10.0

Servers

10 global data centers located in North America, Europe and Australia
9.0

Nexcess Pros & Cons

PROS

Powerful managed WordPress hosting
An excellent selection of performance-enhancing features
Competitive prices and attractive introductory discounts

CONS

No budget hosting options
No free domain name

Top Nexcess Reviews

cu
customer
Support was fast and solved the problem quickly
Support was quick to respond and got my problem solved quickly. Other times I needed support in the past they've been great as well.
David Kennedy
Necess is an excellent web hosting…
Necess is an excellent web hosting company. Can’t say enough good things about them. Will continue to migrate clients over as time goes on and naturally all new clients will go there.
MB
Mary Badenhop
Love the communication and…
Love the communication and professionalism of Nexcess! Always on top of things.
See all Nexcess reviews

How do I know I can trust this Nexcess review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Nexcess Nexcess Visit Site

Overview

Nexcess at a Glance

Bandwidth

2TB to 10TB

Free marketing offer

Half price for the first 6 months

Uptime

100% SLA

Website builder

WordPress.org

Money-back guarantee

30 days

Price per month

$9.50 to $549

Ideal For

  • Fully managed WordPress hosting
  • Advanced developer features
  • High-performance websites and e-commerce stores

How Nexcess Works

Hosting Types

Nexcess focuses on managed WordPress hosting. Its plans include full technical management, full server root access, and a wide range of developer tools. The company focuses on performance and uses advanced caching and a built-in content delivery network (CDN) to deliver industry-leading speed. There’s even an integrated performance monitor that you can use to identify any issues in a timely manner. 

Along with its WordPress solutions, Nexcess offers a range of managed Magento and WooCommerce hosting options. In addition, it boasts advanced cloud hosting solutions for businesses of all sizes.  

Uptime and Performance

Nexcess provides a 100% service level agreement with all managed WordPress hosting solutions. If your site is offline for more than 15 minutes in any given month, you can claim a 5% credit on your monthly fees for every additional 15 minutes that it’s offline. 

On top of this, Nexcess is known for its excellent performance. Everything it does is done with the aim of delivering industry-leading speed and server response times. Features such as a built-in CDN and advanced caching stand out as exceptional. 

Website Builder Features

Nexcess has no native website builder or third-party builder integrations. With the managed WordPress hosting solutions, you will need to use WordPress.org. With the other hosting options, you will be able to select from a number of alternative content management systems (CMS). 

Email

All Nexcess managed WordPress plans come with unlimited email accounts and built-in email hosting. There are a number of webmail interfaces to choose from, and you will be able to add email marketing functionality by installing WordPress plugins. 

Control Panel

The native Nexcess client dashboard lets you manage your subscriptions and websites. Through this, you can access a number of advanced developer tools, your webmail, and your domain connections. The interface is beginner-friendly and easy to navigate, which is great to see. Each website has its own WordPress dashboard, which contains a number of Nexcess-specific tools designed to help you get the most out of your site. 

Nexcess Customer Support

Nexcess offers excellent support services through its 24/7/365 phone and live chat options. The customer service team is extremely friendly, responsive, and knowledgeable, and we had an excellent experience when speaking with a live chat agent.  

You will find a great range of self-help resources available through the Nexcess knowledge base. Here, you can browse cleverly categorized resources, or simply use the built-in search bar to find exactly what you want. There’s also a decent blog and a number of web tools such as a secure password generator and a global DNS checker. 

Nexcess Pricing

Pricing & Special Offers

Nexcess offers 6 fully managed WordPress hosting plans. Monthly and annual subscription options are available, and you will have access to a 50% discount for the first 6 months of your plan. Discounted monthly prices range from $9.50 to $274.50 per month, increasing to $19 to $549 after the first 6 months. If you pay annually, expect prices to range from $15.83 to $457.50 per month. 

All plans come with one-click staging, automatic SSL installation, malware detection and removal, and full server access. Those with more experience can take advantage of a range of developer tools, and instant backups are available on demand. 


Spark
Maker
Designer
Builder
Producer
Executive

Discounted Monthly Price

$9.50

$39.50

$54.50

$74.50

$149.50

$274.50

Standard Monthly Price

$19

$79

$109

$149

$299

$549

Annual Price

$190

$790

$1090

$1490

$2990

$5490

Website Connections

1

5

10

25

50

100

Storage

15GB

40GB

60GB

100GB

300GB

500GB

Bandwidth

2TB

3TB

4TB

5TB

5TB

10TB

Nexcess Nexcess Visit Site

Bottom Line

Nexcess stands out as one of the best managed WordPress hosting providers we’ve seen. Its range of hosting options cater to everyone from small business owners to enterprises and agencies, and the suite of performance-enhancing tools is excellent. 

In addition, Nexcess offers great value for money. Its customer service team is one of the best we’ve interacted with, and you will have access to countless other advanced tools. If you’re looking for a powerful managed hosting option, Nexcess could be it.

Daniel Blechynden writes for Top10.com and specializes in tech, with a focus on web hosting and website building, personal finance and investing, the sciences, and digital marketing. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has written for a number of leading publications, including TechRadar, Tom's Guide, CampingAussie.com, and IT Pro Portal.

Nexcess reviews

Excellent • Reviews 840
on
Excellent
87%
Great
3%
Average
1%
Poor
2%
Bad
7%
Sort by
cu
customer
7 hours ago
Support was fast and solved the problem quickly
Support was quick to respond and got my problem solved quickly. Other times I needed support in the past they've been great as well.
David Kennedy
23 hours ago
Necess is an excellent web hosting…
Necess is an excellent web hosting company. Can’t say enough good things about them. Will continue to migrate clients over as time goes on and naturally all new clients will go there.
MB
Mary Badenhop
2 days ago
Love the communication and…
Love the communication and professionalism of Nexcess! Always on top of things.
Jo
Josette
2 days ago
So happy with your tech support!!!
So happy with your tech support!!!

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