In a Nutshell
- Powerful managed WordPress hosting
- An excellent selection of performance-enhancing features
- Competitive prices and attractive introductory discounts
- No budget hosting options
- No free domain name
Nexcess at a Glance
- Fully managed WordPress hosting
- Advanced developer features
- High-performance websites and e-commerce stores
Nexcess focuses on managed WordPress hosting. Its plans include full technical management, full server root access, and a wide range of developer tools. The company focuses on performance and uses advanced caching and a built-in content delivery network (CDN) to deliver industry-leading speed. There’s even an integrated performance monitor that you can use to identify any issues in a timely manner.
Along with its WordPress solutions, Nexcess offers a range of managed Magento and WooCommerce hosting options. In addition, it boasts advanced cloud hosting solutions for businesses of all sizes.
Uptime and Performance
Nexcess provides a 100% service level agreement with all managed WordPress hosting solutions. If your site is offline for more than 15 minutes in any given month, you can claim a 5% credit on your monthly fees for every additional 15 minutes that it’s offline.
On top of this, Nexcess is known for its excellent performance. Everything it does is done with the aim of delivering industry-leading speed and server response times. Features such as a built-in CDN and advanced caching stand out as exceptional.
Website Builder Features
Nexcess has no native website builder or third-party builder integrations. With the managed WordPress hosting solutions, you will need to use WordPress.org. With the other hosting options, you will be able to select from a number of alternative content management systems (CMS).
All Nexcess managed WordPress plans come with unlimited email accounts and built-in email hosting. There are a number of webmail interfaces to choose from, and you will be able to add email marketing functionality by installing WordPress plugins.
The native Nexcess client dashboard lets you manage your subscriptions and websites. Through this, you can access a number of advanced developer tools, your webmail, and your domain connections. The interface is beginner-friendly and easy to navigate, which is great to see. Each website has its own WordPress dashboard, which contains a number of Nexcess-specific tools designed to help you get the most out of your site.
Pricing and Packages
Nexcess offers 6 fully managed WordPress hosting plans. Monthly and annual subscription options are available, and you will have access to a 50% discount for the first 6 months of your plan. Discounted monthly prices range from $9.50 to $274.50 per month, increasing to $19 to $549 after the first 6 months. If you pay annually, expect prices to range from $15.83 to $457.50 per month.
All plans come with one-click staging, automatic SSL installation, malware detection and removal, and full server access. Those with more experience can take advantage of a range of developer tools, and instant backups are available on demand.
Help and Support
Nexcess offers excellent support services through its 24/7/365 phone and live chat options. The customer service team is extremely friendly, responsive, and knowledgeable, and we had an excellent experience when speaking with a live chat agent.
You will find a great range of self-help resources available through the Nexcess knowledge base. Here, you can browse cleverly categorized resources, or simply use the built-in search bar to find exactly what you want. There’s also a decent blog and a number of web tools such as a secure password generator and a global DNS checker.
Nexcess stands out as one of the best managed WordPress hosting providers we’ve seen. Its range of hosting options cater to everyone from small business owners to enterprises and agencies, and the suite of performance-enhancing tools is excellent.
In addition, Nexcess offers great value for money. Its customer service team is one of the best we’ve interacted with, and you will have access to countless other advanced tools. If you’re looking for a powerful managed hosting option, Nexcess could be it.