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Media Temple Review (2023)

Premium Hosting for Your Digital Presence
By Top10.com StaffBy Top10.com Staff -
Last Updated: May 31, 2023
34 reviews
logo-MEDIA TEMPLE
Visit Site
Price
From $20/month
Types of Hosting Plans
Managed WordPress, Shared, VPS
Storage
From 20 - 50 GB

Our Verdict

Is Media Temple Worth Signing Up For?

For over 20 years, Media Temple has helped web designers, developers, creative agencies and enterprises focus on growing their business while taking care of all their hosting needs. Its web and cloud hosting solutions power over 1 million websites, from top designers, popular blogs and online creative communities, to global advertising agencies, artistic Ecommerce experts and major brands.

Price
From $20/month
Types of Hosting Plans
Managed WordPress, Shared, VPS
Storage
From 20 - 50 GB

Media Temple Pros & Cons

PROS

Security-minded, scalable solutions
Award-winning, US-based support

CONS

High-end hosting plans can get expensive
Lacks a drag-and-drop website builder

Top Media Temple Reviews

Jo
John
, OH
Media Temple is a really good company. They have done everything right when it comes to website hosting.
Sc
Scott
, GA
A very good company that is highly regarded among several peer companies and we have recently utilized their services which great success.
Lo
Lola
, CO
They help me in website hosting tremendously. They have great customer service and communication. They have helped me in managing my business. It is a great brand all around. I like them a lot.
See all Media Temple reviews

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Media Temple Media Temple Visit Site

Overview

How Media Temple Works

Media Temple has a variety of plans available, many of which are geared toward business and high-traffic websites. That said, Media Temple leans toward being more complicated for the average person. The web host does offer 1-click WordPress installations as well as managed WordPress hosting plans for entry level website builders, where Media Temple will automatically keep your WordPress version updated, increase security, and perform daily backups. Unfortunately, that’s about as easy as it gets.

The hosting provider does not include a website builder in any of the available plans, which is strange considering that most do offer one, even in a limited sense, so that the user can at least get a basic website live on the web. They do offer a standalone website builder (more on that later), but it’s not compatible with any of Media Temple’s hosting plans. This means that you’d have to create your website somewhere else and upload it through File Transfer Protocol (FTP), which can be difficult to set up if you’re not familiar with web hosting.

Available Features and Add-Ons

Media Temple has a few features that will help you with your site’s success. For security, you can buy an SSL certificate for $75 per year. This is extremely necessary for online stores, as SSL enables an encrypted connection, keeping user data as private and hidden as possible.

There’s also a website builder called Virb, but it’s an entirely separate tool from Media Temple’s hosting plans. It operates similar to Wix or Weebly and costs $10 per month. If you’re not sure about the website builder, there’s a 10-day free trial with no payment information required.

Media Temple also offers TrueSpeed Content Delivery Network (CDN), but costs $30 per month as an add-on, if it is not already included in the product package. Additionally, Media Temple offers a Security Pack, which includes much of SiteLock’s anti-malware protection and removal features. All of this works together to ensure that you have a fast and malware-free website that is protected against things like hackers and phishing scams. If this product is not already included in the package, it starts at $49 per month, for total security on up to 5 different sites.

While Media Temple has some great features, there actually aren’t a whole lot of options here. Not only that, but not having a website builder compatible with website hosting plans makes things a little frustrating if you’re looking for a drag-and-drop tool to get a website online quickly.

Media Temple’s available features extend to managed WordPress hosting as well. For those who enjoy the stability and security of WordPress but prefer to take a hands-off approach, managed plans provide a perfect marriage between design capabilities and speed. Offering integrated support, around-the-clock monitoring, and automatic updates, users can enjoy a comprehensive hosting experience. Users with existing WordPress sites can easily migrate to Media Temple, while new users can make use of one-of-a-kind themes and developer tools to launch a beautiful, high quality site.

Scalability

Media Temple has an excellent amount of hosting options to meet almost every possible need in scalability and visitor capacity. First up is their shared hosting plans, starting at $20 per month for 20GB of SSD storage, 1,000 email accounts and 1TB in monthly data transfers. There are a variety of shared hosting plans, which go all the way up to $150 per month, giving you 2,500 email accounts, 500GB of SSD storage and 5TB in monthly data transfers.

Managed WordPress hosting starts at the same $20 per month, and provides you with automatic WordPress and supported plugin updates and includes up to 2 WordPress installs.

Functionality is robust, offering 4 unique plans designed to meet user requirements. Ranging from 2 sites and support for 250,000 monthly visitors to 100 sites and 1 TB of SSD storage, there’s a lot of variation for WordPress platform users. From small business requirements to large scale operations, Media Temple can support a comprehensive range of business needs.

Media Temple’s VPS hosting is a little more impressive. Starting at just $55 per month, you get 2GB of RAM, 30GB of storage and 2TB of bandwidth. There are 6 levels of the VPS hosting available, with their most expensive tier being $1,500 per month. This will get you 64GB of RAM, 600GB of storage and 8TB of bandwidth.

If you need more power than that, Media Temple offers dedicated hosting. Starting at $2,000 per month, you get unlimited domain hosting, 10TB of monthly data transfers, 128GB of RAM and 1TB of all-SSD storage. It’s worth noting that this plan should only be managed by experienced System Admins, as server management is done through the command line. More expensive plans start at $2,500 per month if you’re familiar with a control panel or $2,700 per month if you want someone from Media Temple to manage your server. This last plan requires no experience whatsoever, and might be your best choice for the layperson, but the $2,500 plan can easily be self-managed through online tutorials.

Media Temple offers other hosting as well. WordPress on Amazon Web Services (AWS) hosting costs $2,500 per month. The company also offers custom-managed Amazon Cloud hosting, but you’ll have to contact sales to work out a price based on your specific needs. Plans start at $500 per month, but that doesn't include any AWS pricing. Media Temple offers enterprise solutions as well, but that’s also something where you’ll have to make a sales inquiry.

Media Temple Customer Support

Media Temple’s customer support is impressive, with 24/7 technical support via telephone, email and live chat. Not only that, but Media Temple offers helpful support through their Twitter account as well, which makes it easier than ever to get in touch with someone.

In our testing, Media Temple’s customer support was able to answer any question we had on hosting problems and technical questions in just minutes. It goes without saying, if you run into a major problem with your site even in the middle of the night, Media Temple will be able to help you out quickly and efficiently.

It’s worth noting that Media Temple’s 24/7 support is all based out of the United States.

You should also know that Media Temple does offer a 30-day money back guarantee if you aren’t happy with the service. It makes testing out some of Media Temple’s more expensive plans risk-free, which gives you a certain amount of peace of mind when deciding if you like the service for your needs or not.

For managed WordPress users, support is even more thorough. All traditional support options are available, including phone, Twitter, chat, and email, but users can also take advantage of 24/7 monitoring. If security issues arise, your Media Tempe team will be ahead of the game, providing immediate assistance.

Media Temple Pricing

Pricing & Special Offers

With Media Temple, users have 3 separate plans to choose from, each tailored toward a specific type of user. To help you choose, the company includes a “Great for” section on the pricing table, as well as a short video that explains the advantage of each plan.


Managed WordPress
Shared Hosting
VPS Hosting

Monthly price

$20

$20

$55

Number of sites

2

100

Unlimited

Storage

50GB SSD

20GB SSD

30GB SSD

Bandwidth

250,000 visitors

1TB

2TB

*Prices last updated April 2018

Media Temple Media Temple Visit Site

Return on Investment

With Media Temple in particular, your return on investment is going to depend on how much money your site can bring in. Media Temple can be expensive for higher-end solutions, as they’re geared toward businesses and high-traffic websites. A heavy duty Virtual Private Server (VPS) will cost you $750 per month or more, but can cost as low as $55 per month for something not as hardware intensive. Similarly, dedicated web hosting plans start at $2,000 per month.

A $750 per month plan is going to put you in the hole really quickly if you’re trying to get your site off the ground. That said, the $55 per month VPS plan is your best bet for getting a return on investment on sites that are just starting up. You have one other option if VPS hosting is too much: shared hosting. Unfortunately, shared hosting in general has a lot of constraints and isn’t great for professional websites either, but starts at just $20 per month.

While Media Temple’s higher-end plans are pricey, they’re quite worth it, particularly if you’re seeking high-end hardware. Media Temple is one of the few companies that offer 64GB of RAM, 600GB of storage and 8TB of monthly data transfers. And that’s just for a Virtual Private Server. Dedicated hosting, that starts out at the aforementioned $2,000 per month, doubles the RAM and nearly the storage as well.

With all that in mind, your return on investment highly depends on who you are. If you’re someone just starting out, smaller plans are your best bet. But, if you already are an established business or website seeking a higher-end solution, Media Temple’s hosting plans will pay for themselves.

Bottom Line

Media Temple might not offer many beginner-friendly budget options, but it does offer premium and top-of-the-line services for high-traffic websites. WordPress sites are right at home here, with full management services available in 4 scalable plans. And with great security packages available, you can guarantee your site’s safety from hackers and malicious attacks. One thing’s for sure: Media Temple is the go-to, high performance host for any website that needs superior hardware.

But, if you’re someone just starting out, choosing a cheap plan like Media Temple’s $20 shared hosting option is almost always the way to go before pulling out the big bucks.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Media Temple customer reviews

Based on 34 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

1 years ago

Media Temple is a really good company. They have done everything right when it comes to website hosting.

1 years ago

A very good company that is highly regarded among several peer companies and we have recently utilized their services which great success.

1 years ago

They help me in website hosting tremendously. They have great customer service and communication. They have helped me in managing my business. It is a great brand all around. I like them a lot.

1 years ago

It was great, it lagged sometimes but after a quick reboot everything went back to normal.

1 years ago

I like the way it works. Helps me with my job and staying organized. Helpful.

1 years ago

Very good, and very efficent and very cool and very good company And they are nice.

1 years ago

This is because of how they have proved themselves to me over the years, very good guys.

1 years ago

I gave them a 4.5-5 star review because they provided the exact product I was interested in and the customer service was very helpful when I ran into problems.

1 years ago

Its a great site program for anyone to use, intregation is a click away, great for large or small businesses. Its great for tracking client login.

1 years ago

Personally I thought it was very easy to use and had exactly what I needed. It made my experience very stress free and I would definitely recommend it to others who are looking for something similar. Compared to other websites I took a look at the price was reasonable.

1 years ago

I really like the responsiveness and real people behind the chat functionality and was able to use that to solve a lot of issues. Certain things can be really clunky about the interface for configuring your site though.

1 years ago

We've used MT and we've tried to like them. I will say uptime is good and the quality of hosting is top notch (though there is no options for automated backup on the service we chose). I have not received any issues in that domain. However we've always had billing issues which we manually rectify but the worst part of our service is the fact that we were disconnected. Our hosting is no longer available and we cannot log in. Can't reach them as you have to actually "Call" them (since they don't provide much support over twitter and livechat - which is not available

1 years ago

They are leader in technology and innovation with excellent leadership and good customer service. I find that their hosting services great. I feel like they go down less than the competition.

1 years ago

They truly helped me take my business to the next level. They provide a very valuable service.

1 years ago

I had to engage customer service for billing questions and they were amazing to work with. They were fast and answered all my questions with ease. I would highly recommend them to everyone. Working with the account management team is also a breeze and easy.

1 years ago

I do not dislike anything. Customer satisfaction is excellent in my humble opinion. Overall, it's a great service.

1 years ago

Its a very useful platform and meets most of my needs for website hosting. I would definitely recommend it.

1 years ago

It could be a little bit of a better product and with more free templates for use.

1 years ago

Perfect and reliable, and updated. Media Temple is cool, and innovative process.

1 years ago

Very good at customer service and satisfaction, to the core and everyone likes them.

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34 reviews
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