GoDaddy Review

Top10.com Staff

In a Nutshell

GoDaddy offers an assortment of hosting-related services and is a widely-recognized brand name. Understandably, because of its size and popularity, it’s received its fair share of mixed reviews throughout the years; loyal users stick with it and seemingly love everything about it, while other reviews take on a more skeptical bent — namely, complaints about their customer service.

pros

  • Variety of plans for every type of online project
  • Your go-to place for all website-related needs.
  • Not limited to web hosting services.

cons

  • Multiple product offerings for users who may simply want hosting.
  • Can’t change themes without losing content.

Go Daddy Go Daddy Visit Site

Overview

GoDaddy is a reliable host (with a 99.9% uptime and industry-leading page load times) at a very reasonable price and plenty of good introductory deals and flexible services. Many customers use GoDaddy Hosting to support their online projects, so the company is surely doing some things correctly. Users of all skill levels can easily buy a domain, build a site and then publish it to the web. The company provides excellent tools for users to create, customize and promote their websites. Simply put, GoDaddy is a massive and efficient web hosting machine.

Perhaps due to its size, its ability to provide excellent customer support is at times put to test. While GoDaddy's customer service is readily available, at peak times you may be placed on hold for extended periods when call volume is heavy. And if you're not quite tech-savvy or sure of what you're doing, you may find it slightly difficult to convey what you need to support staff. 


You get a free domain for the length of your initial plan when you sign up for the Annual (or longer) Web Hosting plan. Plus, they add free Office 365 email for the first year; 125+ free applications including WordPress, Drupal and Joomla, unmetered bandwidth, unlimited storage with Deluxe, Ultimate & Maximum plans; free premium DNS with Ultimate & Maximum plans; a free SSL certificate (for a year with the Ultimate plan, free for the full term with Maximum plan). And lots of Business Hosting, VPS Hosting and Dedicated Server Hosting options for bigger web projects. GoDaddy is a full-featured web service. So, if you have some technical know-how — or experience in setting up a site — GoDaddy is a fantastic option.

Ideal For

With so many hosting plans, domain options, and other special features, GoDaddy can accommodate nearly every type of online project. Its popularity alone attracts many first-time web builders. You might think that it would be an excellent option for pretty much anyone looking to establish an online presence, but I haven’t found that to always be the case; GoDaddy is ideal for a user that has a little bit of web admin experience or is planning on creating a very simple site. Customers looking to set up a GoDaddy WordPress site, for example, should have little trouble doing so. Conversely, I’m reluctant to recommend GoDaddy for the first-time ecommerce customer. There are so many fantastic tools and services that can support your store, but they can be tricky to use, and customer support may be hard to reach at times. 

GoDaddy Review

Bottom line, I’m hesitant to say that GoDaddy is one-size-fits-all for all users. In other words, if you don’t know the difference between a mouse and a motherboard, you’re probably going to need a hosting provider with slightly better hand-holding customer service capabilities.

Hosting Features

One of the benefits of a company being as large as GoDaddy is that they have the resources to venture out and try new things. The company has technical features like unlimited storage, bandwidth, and MySQL databases, and it offers two tiers of hosting plans, the first designed for light-to-medium use. The second tier is Advanced Hosting solutions, designed for heavier-duty usage.

Tier 1: Web Hosting Economy

Great for beginners or if you just want to set up a single site. Economy gives you everything you need to get your website up and running with one website, 100GB storage, unlimited bandwidth, free Office 365 email for a year, and a free domain – with annual (or higher) plan for the length of your initial plan. Economy is a good option for getting started and is more than sufficient if you don't have any particularly big online plans.

Tier 1: Web Hosting Deluxe

If you need something with a little more power and flexibility, Deluxe allows you to create an unlimited number of websites. You also get unlimited storage, unlimited bandwidth, free Office 365 email for a year and a free domain – with annual (or higher) plan for the length of your initial plan. 

Tier 1: Web Hosting Ultimate

If you're looking for more power for complex sites and heavy traffic, Ultimate offers unlimited websites, storage, and bandwidth; a year of free Office 365 email; free domain when you purchase an Annual (or longer-term) plan; premium DNS; and free one-year SSL certificate (again, only when purchases with an Annual - or higher - Web Hosting plan). All the above, plus double the processing power and memory.

Tier 1: Web Hosting Maximum

If you're looking for a hosting solution that supports multiple, complex sites, Maximum is the way to go. This plan offers unlimited websites, storage, and bandwidth, free Office 365 email for a year, free domain for the length of your initial plan, premium DNS and a free SSL certificate (for extra security) for the full term of the hosting plan. Plus double the memory and double input/output (I/O) when you use GoDaddy Maximum and cPanel with Linux.

Tier 1: Business Hosting

If you're looking for the power of a server without having to manage a server, Business Hosting is your best bet. It offers dedicated resources and comes with a built-in, easy-to-use control panel (cPanel). Business Hosting is ideal for ecommerce, high-traffic and resource-intensive websites, and there are four plans to choose from based on your needs. 

All plans offer unlimited websites, unmetered traffic, include free Office 365 email for a year and a free SSL certificate (for extra security) for the full term of the hosting plan.

Tier 2: Advanced Hosting solutions (VPS Hosting and Dedicated Server Hosting)

For more significant undertakings, GoDaddy offers a souped-up service for web designers, developers and business customers including a range of self-managed and fully-managed virtual private servers (VPS) and dedicated servers. 

There are packages for Linux and Windows, ranging from 1CPU, 1GB RAM with 20GB SSD storage, up to 4 CPU, 32 GB RAM with 2TB storage (RAID-1). 

Technology

GoDaddy incorporates a significant amount of current and cutting-edge technology into its services. Even the Basic plans are crammed with technology-rich features. GoDaddy Web Hosting uses cPanel, adding a level of third-party familiarity to a sometimes vast menu of proprietary services. Site builders aren’t limited to a single individual being able to do administrative work on the back end. Basic plans (Economy and Deluxe Web Hosting) allow for 50 FTP users while some plans have unlimited users. That same breakdown is reflected in GoDaddy DNS management, too. Basic plans have a domain-naming system, and the high-end plans (Ultimate and Maximum Web Hosting) have premium DNS, giving users complete control over how they set up the hierarchy of their online project. Some less-obvious technologies are at work for other unique products and services; GoDaddy Bookkeeping has accounting processes going on behind the scenes and the auction service is completely out-of-the-box.

Security and Reliability

After establishing market prominence as the world’s largest domain name registrar, GoDaddy branched out into Web Hosting. On the upside, that means GoDaddy is constantly improving its service while staying vigilant and timely. Recent reports suggest GoDaddy Security is vastly improved, with the security team monitoring the network 24/7 for suspicious activity and protecting against DDoS attacks, providing several options for password protection over your directories and numerous other steps you can take to look after your data. Something GoDaddy has become very adept at recently is reliability. If the service provides you with anything less than 99% uptime, you can request a refund for the affected month. It also offers some of the fastest page-loading times on the web.

Ease of Use

The cPanel integration makes migrating a site from another host a simple task. It’s also easy to install popular applications such as WordPress, Joomla, Drupal and Magento with a single click. WordPress users can look forward to a new onboarding experience, including a GoDaddy-exclusive template gallery as part of the first step of the set-up process. From there, it’s super easy to customize your WordPress website. Ecommerce customers will appreciate the GoDaddy Quick Shopping Cart installation to start selling online. The multitude of one-click tools available is also a real time saver. 


Pricing

Because of the sheer number of GoDaddy hosting plans, pricing can be difficult to track. The company offers multiple tiers for each of its Shared Hosting, Business Hosting, Managed WordPress Hosting, VPS Hosting, and Dedicated Server Hosting. Additionally, you can usually find a deal or discount on their main page. Beyond that, a quick online search will typically result in some available GoDaddy discount codes.

GoDaddy offers many products and services beyond web hosting. For pricing, refer to GoDaddy’s website for website builders, marketing tools, and domain registration. 

GoDaddy Pricing
GoDaddy's Pricing

OTHER HOSTING AND WEBSITE PRODUCTS

Website + Marketing Features 

For the “do-it-yourself” (DIY) crowd, who may be a bit less tech-savvy, GoDaddy launched their new Websites + Marketing website building tool in September of 2019. In just a few clicks, you can build professional-looking sites with the use of their custom templates. The free plan includes a mobile-friendly website for as long as you need it, including media integrations, email marketing, SSL security, a blog creator, appointment booking and on-the-go editing. 

GoDaddy Templates

VPS Hosting

For customers managing online projects with high traffic and requiring more power and control, GoDaddy VPS Hosting is worth looking into. The company offers eight plans of Virtual Private Server (VPS) Hosting on both Linux and Windows platforms. And GoDaddy offers two levels of server management: Self-Managed VPS Hosting as well as Fully-Managed VPS Hosting for customers who don’t want to deal with managing their own servers. For either type of management, GoDaddy provides performance monitoring with alerts, notifications, backups and patching. Users have administrative access to install PHP, modules and server-level proxy scripts. Control panels are optional, and customers can choose from cPanel/WHM + Installatron or Plesk.

Dedicated Hosting

Dedicated Server Hosting primarily provides two things: full control and power. With GoDaddy Dedicated Server Hosting, users get full-root access for total control and can choose from four plans on Linux or four plans on Windows. Regarding server management and support, GoDaddy offers three different levels of dedicated hosting management. Users that don’t need or want a control panel and would rather perform all the administrative and development tasks on their own, can opt for the Self-Managed Dedicated Hosting plan. While those that want the GoDaddy expert team to take the reins, they can opt for the Fully-Managed Dedicated Hosting plan. For the middle-of-the-roaders out there, the company has a third option (managed plans) that includes a control panel.

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Customer Service 

GoDaddy's support network is large. So, if you understand the problem you are experiencing, it's relatively straightforward to get in touch and get it fixed. However, if you're not quite sure what may be happening, it can sometimes be a challenge to get connected to the right person who understands your issue. If you call support, you will be connected with an expert – it just might take a little while longer. On the plus side, calls are toll-free and customer support is on-call 24/7 in most places. Online chat is also available in some areas. To supplement their customer support, GoDaddy’s help center consists of a substantial support section of articles and videos. Check there first if you’re experiencing a problem. 

Conclusion

GoDaddy is one of the most widely-recognizable names in web hosting and has come a long way since its early days as a simple domain registrar. With lots of different options and GoDaddy themes, this is a fast, reliable and affordable web host. GoDaddy provides plenty of flexibility and options for online projects of all scales and scopes, and tech-savvy developers will love GoDaddy’s toolbox full of gadgets. If you're not at home in front of cPanel and you run into trouble, getting the help you need can sometimes be a laborious process. Other options like GoDaddy's own Websites + Marketing offer a more comfortable starting point for beginners, allowing you to build a website without being a web expert. Recommended.

Top10.com's editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

Go Daddy customer reviews

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Top Reviews

Jackie, MI
a year ago

Ease of use

Brand satisfaction

Value for money

Service quality

Cheap web hosting that I can use with my website design. I've always been happy with go daddy.

Brooke, OK
9 months ago

It is simple, easy, and reliable to obtain a domain. If it is available, you can purchase for decent price and they will email a bill every month.

Jennifer, FL
a year ago

I was able to purchase a domain and link it to Wix account in no time at all.

Jonathan, FL
9 months ago

Because GoDaddy is awesome and has helped me every step of the way since I started my website

WS, MO
9 months ago

Easy to use, good customer service. Cost is reasonable. My site is well maintained. Are always very helpful.

Cassie, OR
8 months ago

It's a great price and a good place to build a blog. There are a lot of options out there and I've tried other companies in the past but I'm really happy with this one

Gerry, CT
10 months ago

Easy to use, inexpensive to set up an attractive website, technical support is great, able to get a website up and running in a minimal amount of time

MD, CA
a year ago

It only took about an hour to have the page designed and up and running. It was so easy to use.

TE, CA
a year ago

They are the standard in the industry for building websites and hosting and I have used them effectively for many years

Don, TX
9 months ago

Easy to work with and you can get multiple years of coverage. In comparison of price, Go Daddy is very competitive.

Bella, GA
9 months ago

We've used for 15 years and to this point has not encountered any problems. The price is decent.

Ronald, SC
7 months ago

It was easy setting up my website and any questions that I had were answered. I felt the cost was justified and the quality was great.

Rene, NC
a year ago

Because they're easy and relatively affordable to use. I do wish they had more features available, but overall I'm pretty happy with them.

Amanda, TX
9 months ago

I loved how easy it was to use. It was customizable but not overwhelming to figure out. The price for my financial situation was not realistic for me personally but when I contacted customer service they were so helpful and kind!

Brian, NY
9 months ago

GoDaddy has been around for awhile and keeps on going. Offers great value for its performance.

Jill, FL
9 months ago

It was very easy to begin using Go Daddy. I called and the person I spoke with explained everything included and how they can help. Great follow up as well. The only time I had an issue with our website it was fixed immediately and again great follow up.

John, MD
9 months ago

Using their service for more than two sites they have always been responsive to any questions I have had or helped to resolve any issues. Their website builder is easy to use for a novice.

Donna, NY
9 months ago

Has become more and more expensive and there are now too many "pieces" of websites you have to buy. Plus they start telling you your website is going to end when it's got 60 more days to go!

EA, WI
8 months ago

Works well in general for the purposes of which I need it to host my website, and is simple and straightforward

Hans, CA
a year ago

Go Daddy is an easy to use provider. I have been using them for over ten years and they have reasonable prices.

60 customer reviews