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DreamHost Review

8.5
very good
Top10.com Staff

In a Nutshell

If you’re looking for a proven web host with a wide product offering, then DreamHost could be one worth considering. The company’s hosting offer ranges from VPS to shared and dedicated hosting.

pros

  • Variety of different hosting options
  • 24/7 support
  • Offers both cloud and dedicated hosting

cons

  • Linux servers only
  • Support by live chat / email only
  • No migration support
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Dreamhost at a Glance

Bandwidth: Unlimited

Free marketing offer: No

Uptime: 100% uptime guarantee

Website builder: Yes. Wordpress builder.

Money-back guarantee: 97-day money-back guarantee

Price per month: From $2.49 (shared) to $149/month (dedicated)

Ideal For

Dreamhost is a great choice for any website owner that needs a hosting provider that provides a broad variety of hosting types which can scale with the business. Dreamhost’s solutions are suitable for rookie website builders who need a builder type environment. And they scale to cloud hosting which can support large enterprise applications. Dreamhost is a versatile provider with very affordable shared hosting packages. Many customers can benefit from its hosting. 

Hosting Types

Dreamhost offers virtually the full array of hosting options available. These include: 

  • Wordpress hosting. Dreamhost offers shared, VPS, and dedicated managed hosting plans that are optimized for the needs of Wordpress webmasters. DreamPress is a more powerful Wordpress hosting option that also supports staging environments, backups, and which includes caching features.
  • Shared hosting: Regular shared hosting packages are not specifically optimized for Wordpress sites but can also be used for them. Like Wordpress hosting, these plans are managed. This means that users don’t need to worry about keeping the server secure and properly updated.
  • VPS hosting. Virtual private server (VPS) hosting is a step up from shared hosting and gives customers access to virtualized chunks of hardware.
  • Dedicated. Dreamhost supports dedicated (bare metal) hosting whereby users gain access to a physical machine.
  • Cloud hosting: Cloud hosting makes it easy for users to scale resources as required. These fluid plans are provisioned on elastic infrastructure so it can scale up, or scale down, as customers’ needs change.

Uptime and Performance

Think that every hosting company offers the same 99.99% guarantee? So did we until we saw that Dreamhost actually offers a 100% uptime guarantee. This means exactly what it sounds like: customers will be compensated for any downtime whatsoever. The terms of service state that the guarantee doesn’t just include the web server: if FTP, SSH or webmail access is compromised then users are also entitled to payback. The exceptions are scheduled maintenance or downtime caused by customer error.

How do Dreamhost’s server speeds compare to the competition? Most of the infrastructure that powers Dreamhost’s hosting options is based in the US. Additionally, Dreamhost is a relative veteran of the hosting industry, having been in business since the mid 90s. All this translates to excellent speeds. When measured for initial response time, fully loaded time, and time under load, Dreamhost has consistently returned excellent benchmarks.  

Website Builder Features

Dreamhost does offer a drag and drop builder product for Wordpress that is designed to make deploying Wordpress-based sites even easier. The company offers a series of Wordpress and Wordpress Builder plans that are designed for this purpose.Using WP Site Builder, users are able to avail of drag-and-drop plugins on top of Wordpress that simplifies the process of achieving desirable visual layouts. There’s also a library of more than 200 industry specific themes to choose from to get the right look and feel. Finally, the Site Builder provides real time SEO recommendations to help users make the right edits to rank highly in search engines.

Email

All Dreamhost hosting packages include the ability to leverage email servers in order to host emails. For shared and Wordpress hosting plans, this feature can be accessed in the conventional way (via Dreamhost’s custom management panel). 

For organizations that exchange a lot of email, and which want to take things further, Dreamhost also offers an email hosting add-on. This allows users to avail of a massive 25GB storage capacity per inbox. There’s also an ad-free webmail client, spam and phishing filters, and mobile and desktop sync. The early plan costs just $1.67 per mailbox per month

Control Panel

Instead of offering clients cPanel to manage their websites, Dreamhost has actually developed its own panel interface for managing sites. The panel can be accessed from an easy to remember login (panel.dreamhost.com). However, although Dreamhost has gone to lengths to make their panel more user friendly than cPanel, it does contain most of its features. The only negative is that, because it’s not true cPanel, users can’t restore cPanel backups from other hosting providers. Instead, in-migrations need to be undertaken manually using FTP and the built-in tools for importing databases. Dreamhost does not provide support with migrations. This custom panel is available for shared, VPS, and dedicated hosting customers.

Pricing and Packages

Dreamhost offers a variety of hosting packages at different price points. For instance, while basic shared hosting can be purchased for less than $3 per month, dedicated /bare metal hosting costs more than $100.

Packages
Price
Sign up period
Wordpress Starter
$2.59/month
3 years
Wordpress Unlimited
$4.95/month
3 years
Shared starter
$2.59/month
3 years
Shared unlimited
$4.96/month
3 years

To lock in the best prices, users need to sign up for the maximum 3-year tenure. However, even month to month pricing is competitive.

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Help and Support

Users that run into difficulty have a lot of support options to choose from. Firstly, using the live chat window, they can speak to a bot that can quickly pass on queries to a live human. We found this system to be quick and responsive. If that doesn’t work out, then human support is available 24/7. There’s also a knowledge base packed with how-tos and troubleshooting guides, a system status dashboard, and tech support by ticket.

Bottom Line

Dreamhost offers a wide variety of hosting types from cloud hosting through to Wordpress hosting. It has rolled out its own version of cPanel for ease of administration, although the company doesn’t help out with migrations. Speeds are good and prices are very competitive for users that sign up for 3 years periods.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

DreamHost customer reviews

Based on 36 reviews

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Top Reviews

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12 days ago

Easy to use, hosting service seemed stable and I could easily understand what I needed to do. The sign-up process was also very easy to use.

a month ago

This allows me to be creative and I love what they have been doing for me along with what they do for many other people who are close to me. All of my friends really love this company. I am completely overjoyed. I look forward to a continued future between myself and this fantastic business.

a month ago

DreamHost is one of the best and most applied hosting software programs for web hosting and does well with the quality.

a month ago

For a first time blogger with lots of questions , they take the time to help me. Makes feel that they care and want me to stay.

a month ago

Great customer service. They informed me when someone tried to take control of my website. Also, they have been helpful by telling me why my web site no longer was working right (I needed to update the CMS).

1 months ago

Dreamhost is easy to use and very well laid out. They have the tools you need and options to choose from for your specific needs. I love them.

1 months ago

I like that you can build your own site and they have it setup to make it so easy. I do think the pricing is fair. When you are at the beginning of your journey it's scary to invest money though.

1 months ago

They provide many services to fits our need. The pricing is fair and free for some services, and they always have good customer service for many years.

1 months ago

Because its one of the premier brands that I have used in today's time and place.

2 months ago

I think that DreamHost is one of the better web hosters, there is pixel quality is great, had no issues and it was a pleasant experience.

2 months ago

What I liked about DreamHost is how easy and manageable it was to access the website.

2 months ago

All of my websites are hosted there. I can easily set up new domains and manage each one at a glance.

a day ago

Easy to use for beginners with clear direction and navigation ability. Prices aren't bad for beginners in business. I would recommend them to friends or family. I just started with them.

18 days ago

When we first got this product, it was superior but now It's not. I much prefer DOMAIN.com. It doesn't transfer well over to web builders. They need much more innovation. It's not too bad but It's not good. I'd much prefer if it was more affordable.

a month ago

Great service, I use DreamHost all of the time to host websites and will use again. Highly recommend! Can't say enough good things! Highly recommend this service!

a month ago

DreamHost's support was very fast, their service was very good as well. I had a great experience overall.

1 months ago

It was easy but customer service not available when needed. You get what you pay for. And this doesn't cost much.

1 months ago

It's okay. It doesn't take much work on my part though they did raise my billing without my consent one time which didn't please me. I contacted them and had it corrected. I haven't really gotten too far into establishing a website to say anything too positive or negative about them. They were recommended by reviews I read and most reviews seemed to think most website hosting is pretty much the same no matter which company it is.

1 months ago

It's worked well for the most part but, I have had a couple of technical issues along the way.

1 months ago

I don't dislike DreamHost. But sometimes it lags and It's really hard to deal with.

36 reviews