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Domain.com Review

Amanda Bradley

In a Nutshell

Domain.com provides powerful and reliable hosting to businesses of every size and across every industry. With a 99.9% uptime guarantee, securely host any website on a stable platform without fear of getting dropped or losing sales. Plans are scalable, domains are customizable, and service is fast and easy. Domain.com has solid email plans, a convenient drag-and-drop website builder, and security features. Too good to be true? Let’s find out.

pros

  • Free drag-and-drop website builder
  • Shared, VPS, and dedicated hosting
  • Live chat 24/7/365

cons

  • Not optimal for very large businesses
  • Not all plans come with cPanel

Domain.com Domain.com Visit Site

Domain.com at a Glance

Bandwidth: Unlimited

Free marketing offer: Free domain name for the first year

Uptime: 99.9%

Website builder: Yes

Money-back guarantee: 30 days

Price per month: Starting at $3.75

Ideal For

  • Niche-specific businesses
  • Growing and businesses on a budget
  • Ecommerce, mobile businesses

Hosting Types

While Domain.com started out as a humble domain name registrar, it has become the go-to service for hosting. That’s because it offers hosting plans of every type and is completely scalable. You can find shared, VPS, dedicated, WordPress, VPS, and other hosting options from Domain.com. Here’s a closer look at some of the options:

Shared hosting

Cost-effective, efficient, and convenient, Domain.com offers shared hosting plans for businesses that don’t require a lot of server space or are working on a budget.

VPS

A virtual private server is a happy medium between shared hosting and dedicated hosting. These servers are partially shared and partially privately-owned. So, businesses get a lot more privacy than with a shared server while still maintaining affordability.

Dedicated hosting

Of course, if you want the most out of your hosting service, opt for a Domain.com dedicated server. The Rolls Royce of server packages, dedicated hosting is completely dedicated to a single domain. This gives you more power, bandwidth, memory, and privacy.

Uptime & Performance

Domain.com has a 99.9% uptime guarantee, which is the industry standard for quality hosting services. If a hosting site offers you a 100% uptime guarantee, don’t believe them. It’s just a sales tactic. No one can offer you a 100% uptime guarantee. It's just not possible. The 99.9% guarantee is indicative of honesty, transparency, and superior quality hosting services. That’s what Domain.com delivers to its customers.

Domain.com’s performance is stellar, and what's more, it is totally scalable. The only time you'll experience issues is if your company grows to enterprise-level quickly. The servers don't seem to handle this kind of power surge well. Domain.com does say that it can work to accommodate larger businesses though, so it may be worth a phone call.

Website Building Features

Domain.com’s website builder has drag-and-drop functionality, so anyone can build a beautiful website in minutes. We were pleased with how easy it was to use, especially the customization options. You can start with a pre-fab template, add in sections that are already built, and then tailor to your design or liking.

Since everything is already built, you don’t have to worry about design elements, coding, or other more complicated functions. Domain.com also has mobile-friendly themes for businesses that want a website that is mobile-ready and looks good on all devices.

What else is nice about this company is that Domain.com offers a free website builder. This plan gives you the ability to design up to 6 pages for free, access to SEO tools, mobile and desktop-ready templates, and PayPal integration.

If you want more advanced features like Google Analytics, HD video embedding, coupon codes, inventory management, and a whole lot more, you’ll have to pay for it. But it’s great that Domain.com offers a free account.

Email

Domain.com offers full email services. You can get professional emails for your domain name, sync existing mail services like Office 365, keep it all on the cloud, and get updates automatically to any device. Domain.com email services also work well on mobile for easy collaboration.

You can choose from 3 email plans, Email Essentials, Business Plus, and Business Pro. Starting at just $2.99 per month per user, it’s a bargain. Basic email services include business-class email and calendars, 15GB of exchange online storage, and full integration with Outlook. More advanced plans include more storage space, cloud storage, social networking portals, Office 365 for tablets and smartphones, and a few more perks.

Control Panel

This is the only real complaint we have against Domain.com. It doesn’t have cPanel as the default control panel. Upper-level VPS plans have cPanel and WHM available to users, but it isn't there automatically, and it's only available if you opt for the higher tiers.

Shared hosting plans get access to DomainCentral, a proprietary custom control panel. This isn’t bad, actually. The control panel is simple to use and offers good functionality. Plus, Domain.com has a strong knowledge base if you need more information on how to use the system.

Pricing & Packages

Domain.com has extremely competitive pricing for all of its services, and the hosting plans are no different. Choose between 3 packages; a Basic plan, a Deluxe plan, and an Ultra plan, depending on your business needs.


Basic Plan
Deluxe Plan
Ultra Plan
Price per month
$3.75
$6.75
$13.75
Websites
1
Unlimited
Unlimited
Disk space
Unlimited
Unlimited
Unlimited
Monthly bandwidth
Scalable
Scalable
Scalable
FTP users
5
25
Unlimited
MySQL databases
10
25
Unlimited
Subdomains
Unlimited
Unlimited
Unlimited
SSL certificate from Let’s Encrypt
Included
Included 
Included
Premium support
X
X
Yes

*Pricing is for shared hosting. Prices are different for VPS and Dedicated hosting.

Plans are all available for 12, 24, and 36 months. Plus, you get a 30-day money-back guarantee with all purchases. Additionally, with all plans come some useful features, including:

  • A free domain name for a year
  • Ecommerce solutions
  • 24/7 customer support
  • Marketing tools
  • Free website builder
  • SSL certificate
  • $100 Google AdWords bonus and Bing ad credit

Even the Basic Plan allows you to install popular content management systems that you might already be working with like WordPress, Drupal, Joomla, CubeCart, and PHPBB. You can also get a dedicated WordPress hosting plan, available in Starter or Essential form.

We were impressed with the simple and straightforward pricing structure. And what’s more, Domain.com offers discounts and deals frequently. At the time of this writing, for example, Domain.com was offering a free domain name for a year with every hosting plan.

Domain.com Domain.com Visit Site

Help & Support

Domain.com offers customer support 24 hours a day, 7 days a week. You can call a support agent at the 800 number, or send someone a message via the live chat or email features. Support staff is knowledgeable and ready to help out.

Phone: (800) 403-3568

Email: Online contact form

Bottom Line

Domain.com provides so much more value for money than a basic domain name registrar. With multiple hosting packages to choose from—including Ecommerce, VPS, Linux, WordPress, dedicated, and more—inexpensive and varied plans, and a robust platform that offers a 99.9% uptime guarantee, Domain.com delivers reliable and powerful hosting for any business.

The domain registry is a big perk of this company. Domain name comes free for the first year, and you can even choose an industry-specific domain like .tech, .design, or .space, so it's clear from the get-go what you're all about. Always available customer support, easy-to-use website builder, and all-inclusive email hosting plans round out this company’s offerings, making Domain.com an ideal choice for small, medium, and semi-large businesses of every industry and type.

Amanda Bradley writes for top10.com and her interests and experience stretch from business to tech, via marketing, hi-tech and travel. Amanda uses her research and writing skills, together with her curiosity about every field and industry, to understand each topic from the inside and share it in an engaging, enticing way.

Domain.com customer reviews

Based on 33 reviews

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Top Reviews

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Value for money

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3 months ago

Very good value for the money paid. Far better than competitors. They were a bit bare bones and somewhat difficult to navigate and ease of use could be improved. But as a whole I was very satisfied.

3 months ago

It was simple and easy to use. It also didn't cost a lot. I was able to follow along online to get my domain set up. That is all.

3 months ago

10/10 would recommend to anyone that needs a hosting website. Easy and reliable.

4 months ago

It gives me the right information I need in order to do the right website hosting.

4 months ago

Because it deserves it above all else! Continue doing a good job. I will tell other.

4 months ago

It is good. It is a good price compared to other companies and has good support that answers within 24 hours.

4 months ago

They are extremely easy to work with and have a product that is very easy for me to use.

4 months ago

Domain is a excellent website to be on and it never gets old or boring to anyone.

5 months ago

This was a very simple site to use nothing was complicated at all and I got my domain name set up in no time.

5 months ago

The hosting is working fine and nobody has had a problem with it. Will continue to use.

5 months ago

Interesting site but not particularly useful in this day and age, being called DOMAIN.COM and not being able to trace the domain of every user in the past 24 hours? Laughable.

3 months ago

It is very user friendly, It's very inexpensive to use. It's made so everyone of all ages can use it.

3 months ago

Domain has allowed to me to learn and work upon building my website. It was for an affordable price as well.

3 months ago

It did what I needed it to when it came to web hosting, no problems or issues really. It came in handy when I needed to buy a joke domain name as a gift for a friend.

3 months ago

We have been pleased. Thus far, our website has not crashed and we have not experienced any difficulties with clients trying to access our site. In more than a few occasions we have actually received positive feedback from clients.

4 months ago

We did not have any problems with using it, and it was easy to use and set up. I don't remember anymore as it was over 15 years ago. There is nothing else to tell.

4 months ago

Domain deserves this rating from a loyal customer but since those don't exist I wrote this.

4 months ago

As someone who had never used this type of service before, registering a domain and getting set up and everything for my website, it was super easy and very affordable.

4 months ago

My company is happy with this product for website hosting. We did have some issues on start up.

4 months ago

The price is affordable and the maintenance fee is good as well. The customer service is good overall.

33 reviews