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Cloudways review

Daniel Blechynden

In a Nutshell

Founded in 2012, Cloudways has grown over the years to become one of the world’s leading cloud hosting providers. It offers advanced hosting solutions for larger businesses and online stores. These are backed by a suite of advanced features and excellent scalability. The management panel is packed full of tools but is still very easy to use. Cloudways’ performance is up there with the best we’ve seen and is also quite affordable.

pros

  • Near-instant scalability
  • Different cloud networks to choose from
  • Excellent performance across the board

cons

  • No budget options for beginners
  • No domain registration portal

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Cloudways at a Glance

Bandwidth: From 2GB

Free marketing offer: 3-day free trial

Uptime: Varies by cloud partner

Website builder: None

Money-back guarantee: None

Price per month: From $10 per month ($0.0139 per hour)

Ideal for

Cloudways is best suited to larger websites and online stores requiring reliable, fast hosting because of the excellent cloud infrastructure that its services are built on.

Hosting Types

Cloudways offers advanced cloud hosting. It works with 5 partner cloud networks—DigitalOcean, VULTR, Google Cloud, AWS, and Linode—and it offers reliable solutions across the board.

Along with its general cloud hosting, Cloudways offers a selection of more specialized packages. These include WordPress hosting, e-commerce hosting, WooCommerce hosting, Magento hosting, and various others. These plans are nearly identical to the general cloud ones, apart from their slightly more specialized features.

Uptime and Performance

Since Cloudways doesn’t manage its own cloud servers, it has little control over the uptime and performance you experience. This will depend on the cloud network that you decide to use, and many of these come with their own guarantees.

For example, both Linode and DigitalOcean offer a 99.9% service-level agreement (SLA). On top of this, Cloudways is known for its excellent performance, which is largely due to the speed and response times of the partner cloud networks.

Website Builder Features

Cloudways doesn’t offer any sort of website builder.

Email

Cloudways doesn’t offer any email hosting or email marketing tools.

Control Panel

Cloudways uses a proprietary control panel that’s intuitive and easy to use. Even those with limited web development experience will find navigation to be a breeze, and the advanced tools on offer have to be seen to be believed.

The main dashboard features a navigation menu on the left of the screen. Some of the most noteworthy features available here include a domain management portal, bot protection, the Cloudways content delivery network (CDN), and various backup and restore tools.

Pricing and Packages

Cloudways works with 5 different cloud networks to deliver advanced hosting solutions for various use cases. Its prices start at just $10 per month for a Digital Ocean plan with 1GB of RAM, 25GB of storage, and 1TB of bandwidth. Prices increase as more resources are added, and some plans can cost hundreds or even thousands of dollars per month.

For example, there are 18 AWS subscription options, with prices ranging from $36.51 to $3,569.98 per month. All plans are available with month-to-month payments, and there are no long-term discounts available. Hourly billing is also available, enabling you to scale your servers if you’re expecting a spike in traffic or need extra resources for some reason.

There’s also a 3-day free trial available with the Linode, DigitalOcean, and VULTR plans that you can use to test them. Cloudways is certainly a more expensive option than the cheap shared hosting offered by most other providers, but it boasts excellent value for money.

Cloud Network
Price per month
Price per year

DigitalOcean

From $10

From $120

Linode

From $12

From $144

VULTR

From $11

From $132

Google Cloud

From $33.18

From $398.16

AWS

From $36.51

From $438.12

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Help and Support

Cloudways offers excellent customer service across the board. On the live support front, you will have access to 24/7 live chat and online ticketing. The team is very responsive, and the agents we spoke with were knowledgeable and very happy to help. Priority phone support is available as a premium add-on.

On top of this, there are loads of self-help resources available in the Cloudways Knowledge Base. These are well organized, and you can find more specific resources by using the built-in search bar. There’s also a Cloudways blog, along with video tutorials, case studies, and other informational resources available via the company website.

Bottom Line

Cloudways has a great reputation as a leading cloud hosting platform, and for good reason. An analysis of its service shows that it boasts excellent performance, a tidy user interface, competitive prices, and a huge range of advanced tools.

Its plans are delivered through 1 of 5 different cloud networks that you can choose from, and there’s a 3-day free trial. If you have any issues, you will find the customer service to be excellent. Overall, we’d suggest at least testing Cloudways if you’re looking for an advanced, highly scalable cloud hosting platform.

Contributing to many popular websites, Daniel’s writing focuses on technology, science, and dependable reviews. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has been a regular critic of software, web hosting, website builders, and a variety of other tech products and services for several years, leaning on his academic background for rigor in research and writing.

CloudWays customer reviews

Based on 26 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

1 months ago

I love all the features that it provides while using its service from beginning to end.

1 months ago

It is the best. It gives you all the web hosting services you need for an affordable price.

2 months ago

I feel like they are a great new web designer, and they do a great job of getting organized and helping with all of the services and products. I would recommend it to all of my friends and family.

2 months ago

Cloudways offers great web hosting software. For our business, it's the best software that we have ever used. The price is great, and the quality of service is very high.

2 months ago

Cloudways is the only one I've used. It works very well for me, and the service is very reliable.

2 months ago

This is a very good, high-quality web hosting service. It is very reliable and offers a lot of great opportunities to help your business.

2 months ago

An excellent, focused web host. There's a lot to like about Cloudways. The service has flexible cloud hosting plans and fast setup times. It's top-notch.

3 months ago

It is absolutely one of the best to my knowledge. It's very easy to understand how to operate, and their customer support is the best.

1 months ago

It's easy to use. It's the most convenient web hosting provider and is easy to use. It provides me with a high level of productivity. I would choose this over all others.

1 months ago

It is very simple yet very capable of helping us manage our web hosting needs by using the cloud.

2 months ago

Cloudways is very easy to use and set up. It has been my most valuable web hosting provider for the last few years. I can't even begin to imagine how I would be without it. The customer service is great, very knowledgeable and always fixes any issues.

2 months ago

Cloud way is a great example of the Web Hosting Provider category because they offer the best quality.

2 months ago

Cloudways web hosting service can literally be named the best of its kind. They offer wonderful service with exciting and appealing options.

3 months ago

Cloudways provided entry-level access to me due to the fact I don't have much experience with this kind of technology. But with it, I was able to learn quite well.

3 months ago

It was great, easy to use and get through, and I would totally recommend it. It really helped me manage and overcome the hassles from my small business' website.

3 months ago

It's a good company, and I can say that its platform has performed incredibly well for our business.

3 months ago

Their installation is very easy to understand, and I find that very useful.

3 months ago

It is great at helping me meet my goals and always stays up even during DDOS attacks. Their customer service is very responsive.

4 months ago

Cloudways is a great web hosting provider because it has great technology, is easy to use, and is available at a great price.

1 months ago

Cloudways provides excellent cloud hosting services on the web to enable users to build and manage their own websites.

26 reviews