The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

Cloudways Web Hosting Review (2023)

Fast Hosting for Sites With Heavy Traffic
By Daniel BlechyndenBy Daniel Blechynden -
Last Updated: Jun 18, 2023
1,864 reviews
by
logo-CLOUDWAYS
Visit Site
Price
From $10/month
Types of Hosting Plans
Cloud Hosting (AWS, Google Cloud, Linode, and more)
Storage
From 25 GB

Our Verdict

Is Cloudways Worth Signing Up For?

Founded in 2012, Cloudways has grown over the years to become one of the world’s leading cloud hosting providers. It offers advanced hosting solutions for larger businesses and online stores. These are backed by a suite of advanced features and excellent scalability. The management panel is packed full of tools but is still very easy to use. Cloudways’ performance is up there with the best we’ve seen and is also quite affordable.

Price
From $10/month
Types of Hosting Plans
Cloud Hosting (AWS, Google Cloud, Linode, and more)
Storage
From 25 GB

CloudWays Pros & Cons

PROS

Attractive prices
30-day money-back guarantee
Great security

CONS

Low storage limits
Low 99% uptime guarantee

Top CloudWays Reviews

milo thatch is my spirit anima
2 hours ago
Customer support is the BEST I've ever experienced, and my website is SO FAST now!
I just migrated my website from Bluehost to Cloudways, and their customer support every step of the way was the BEST I've ever experienced! AND the website is SO FAST now!! I heard some people say that Cloudways can be complex, because it's built "by web developers, for web developers", and that's definitely true IMO. I had to rely very heavily on YouTube videos and their support chat to make the migration successful. BUT, because their support chat was so amazing, I totally felt like I was in good hands. And we made it happen! I totally recommend Cloudways.
Je
Jennifer
3 hours ago
Abdur is nice
Abdur is nice, and patient to my questions. He helped my website working. He is a really good and professional staff to work with. I will recommend Cloudways to my friends, as there's a lot of kind people to work together.
김형준
1 day ago
They are very kind and solve problems…
They are very kind and solve problems quickly.(shariq)
See all CloudWays reviews

How do I know I can trust this CloudWays review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

CloudWays CloudWays Visit Site

Overview

Cloudways at a Glance

Bandwidth: From 2GB

Free marketing offer: 3-day free trial

Uptime: Varies by cloud partner

Website builder: None

Money-back guarantee: None

Price per month: From $10 per month ($0.0139 per hour)

Ideal for

Cloudways is best suited to larger websites and online stores requiring reliable, fast hosting because of the excellent cloud infrastructure that its services are built on.

How Cloudways Works

Hosting Types

Cloudways offers advanced cloud hosting. It works with 5 partner cloud networks—DigitalOcean, VULTR, Google Cloud, AWS, and Linode—and it offers reliable solutions across the board.

Along with its general cloud hosting, Cloudways offers a selection of more specialized packages. These include WordPress hosting, e-commerce hosting, WooCommerce hosting, Magento hosting, and various others. These plans are nearly identical to the general cloud ones, apart from their slightly more specialized features.

Uptime and Performance

Since Cloudways doesn’t manage its own cloud servers, it has little control over the uptime and performance you experience. This will depend on the cloud network that you decide to use, and many of these come with their own guarantees.

For example, both Linode and DigitalOcean offer a 99.9% service-level agreement (SLA). On top of this, Cloudways is known for its excellent performance, which is largely due to the speed and response times of the partner cloud networks.

Website Builder Features

Cloudways doesn’t offer any sort of website builder.

Email

Cloudways doesn’t offer any email hosting or email marketing tools.

Control Panel

Cloudways uses a proprietary control panel that’s intuitive and easy to use. Even those with limited web development experience will find navigation to be a breeze, and the advanced tools on offer have to be seen to be believed.

The main dashboard features a navigation menu on the left of the screen. Some of the most noteworthy features available here include a domain management portal, bot protection, the Cloudways content delivery network (CDN), and various backup and restore tools.

Cloudways for Businesses

Cloudways hosting provides an excellent platform for businesses. You can pick from a variety of cloud hosting plans provided by Digital Ocean, Vultr, linode, AWS, or Google Cloud - spanning from premium or standard packages. All plans come with 24/7/365 support, team management and collaboration tools, cloudflare add-ons, and more. 

Cloudways has considered it all when it comes to teamwork optimization. You can access Cloudways support through not only with a dedicated account manager, but also with a private slack channel. You can also assign specific roles to team members, allowing for better organization and constant access to servers. These two unique features of many give a sneak peak of how scalable Cloudways is for any business.

Cloudways Customer Support

Cloudways offers excellent customer service across the board. On the live support front, you will have access to 24/7 live chat and online ticketing. The team is very responsive, and the agents we spoke with were knowledgeable and very happy to help. Priority phone support is available as a premium add-on.

On top of this, there are loads of self-help resources available in the Cloudways Knowledge Base. These are well organized, and you can find more specific resources by using the built-in search bar. There’s also a Cloudways blog, along with video tutorials, case studies, and other informational resources available via the company website.

Cloudways Pricing

Pricing & Special Offers

Cloudways works with 5 different cloud networks to deliver advanced hosting solutions for various use cases. Its prices start at just $10 per month for a Digital Ocean plan with 1GB of RAM, 25GB of storage, and 1TB of bandwidth. Prices increase as more resources are added, and some plans can cost hundreds or even thousands of dollars per month.

For example, there are 18 AWS subscription options, with prices ranging from $36.51 to $3,569.98 per month. All plans are available with month-to-month payments, and there are no long-term discounts available. Hourly billing is also available, enabling you to scale your servers if you’re expecting a spike in traffic or need extra resources for some reason.

There’s also a 3-day free trial available with the Linode, DigitalOcean, and VULTR plans that you can use to test them. Cloudways is certainly a more expensive option than the cheap shared hosting offered by most other providers, but it boasts excellent value for money.

Cloud Network
Price per month
Price per year

DigitalOcean

From $10

From $120

Linode

From $12

From $144

VULTR

From $11

From $132

Google Cloud

From $33.18

From $398.16

AWS

From $36.51

From $438.12

CloudWays CloudWays Visit Site

Bottom Line

Cloudways has a great reputation as a leading cloud hosting platform, and for good reason. An analysis of its service shows that it boasts excellent performance, a tidy user interface, competitive prices, and a huge range of advanced tools.

Its plans are delivered through 1 of 5 different cloud networks that you can choose from, and there’s a 3-day free trial. If you have any issues, you will find the customer service to be excellent. Overall, we’d suggest at least testing Cloudways if you’re looking for an advanced, highly scalable cloud hosting platform.

Daniel Blechynden writes for Top10.com and specializes in tech, with a focus on web hosting and website building, personal finance and investing, the sciences, and digital marketing. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has written for a number of leading publications, including TechRadar, Tom's Guide, CampingAussie.com, and IT Pro Portal.

CloudWays reviews

Excellent • Reviews 1,864
on
Excellent
89%
Great
2%
Average
1%
Poor
1%
Bad
8%
milo thatch is my spirit anima
2 hours ago
Customer support is the BEST I've ever experienced, and my website is SO FAST now!
I just migrated my website from Bluehost to Cloudways, and their customer support every step of the way was the BEST I've ever experienced! AND the website is SO FAST now!! I heard some people say that Cloudways can be complex, because it's built "by web developers, for web developers", and that's definitely true IMO. I had to rely very heavily on YouTube videos and their support chat to make the migration successful. BUT, because their support chat was so amazing, I totally felt like I was in good hands. And we made it happen! I totally recommend Cloudways.
Je
Jennifer
3 hours ago
Abdur is nice
Abdur is nice, and patient to my questions. He helped my website working. He is a really good and professional staff to work with. I will recommend Cloudways to my friends, as there's a lot of kind people to work together.
김형준
1 day ago
They are very kind and solve problems…
They are very kind and solve problems quickly.(shariq)
Ir
Iris
3 days ago
I love the Cloudways support team
I contacted Cloudways support team because I had a technical issue with my website. I was put in contact with Sidra after 10 seconds of asking for a person in the support chat. She was able to instantly understand the issue and what needed to be done to fix it. She pointed me to some knowledge articles on how to fix the issue. After letting her know that I was feeling out of my depth to fix it she informed me that the articles were just so that I could have some info on what the issue was and how she was going to fix it. A couple of minutes later and it was done! She was so quick and helpful. I no longer feel anxious if there's a technical issue with my website, because I know that the Cloudways support team is there for me!
CloudWaysCloudWays
1,864 reviews
by
Visit Site
Top10

Copyright © 2009 - 2023 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807

Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.