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Rodney Garner - Top 10 writer

Rodney Garner

Rodney Garner, a Top10.com writer, brings over a decade of expertise in Technical and Software Support. He's skilled in VoIP, Systems Administration, IT, and Educational Technology. Beyond tech, Rodney serves as an educator and mentor.

Posts by Rodney Garner

How AI Is Changing the World of Non-Fixed VoIP and How to Get Ahead

AI is changing the future of VoIP by making call routing smarter, improving voice quality in different network situations, and offering customized experiences.
Read MoreDec 15, 2025
How AI Is Changing the World of Non-Fixed VoIP and How to Get Ahead

WiFi Calling Explained: Benefits, Drawbacks, and Key Features

We've all been in that frustrating situation where an important business call drops due to poor reception. Since I switched to WiFi calling, every conversation with my clients has been smooth and reliable.
Read MoreDec 9, 2025
a phone sitting on top of a wooden desk

Grasshopper Alternatives: 5 Similar VoIP Providers & Services to Try in 2026

Recently, I explored the VoIP landscape, seeking alternatives to Grasshopper's budget-friendly phone system. I've seen how the industry pushes boundaries with innovative solutions that blend technology, connectivity, and efficiency to meet diverse business needs.
Read MoreDec 9, 2025
a phone sitting on top of a wooden desk

Vonage Alternatives: 5 Best VoIP Providers & Services to Try in 2026

When managing a compact operation, you need to have a flexible tool to ensure seamless interactions with your customers, clients, and teams.
Read MoreDec 9, 2025
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Omnichannel vs. Multichannel Contact Center: Which Is Best for Your Business?

Struggling to choose between omnichannel and multichannel for your contact center? The right model can take your customer service from frustrating to five-star. So ask yourself: Which approach will create the seamless experience they expect?
Read MoreDec 9, 2025
a phone sitting on top of a wooden desk

Fixed vs. Non-Fixed VoIP: Choose the Best Option for Your Business

Effective communication tools are vital to the success of any business, and VoIP has become the go-to option for streamlining these processes.
Read MoreDec 9, 2025
a phone sitting on top of a wooden desk
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