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Melio Review

Nadav Shemer

In a Nutshell

Melio (pronounced “Mee-lio”) enables small businesses to pay and manage invoices from a single platform. Thanks to Melio, you can pay any invoice with a bank transfer or credit card. The supplier receives the money in the form of a check or bank deposit. Once connected to QuickBooks Online, Melio automatically syncs your data both ways every five minutes.

pros

  • Enables you to pay by card
  • Payments with bank transfer are free
  • Unlimited users and clients per account

cons

  • No mobile app (but platform works well on mobile)
  • Only one integration (QuickBooks)

Melio Melio Visit Site

Melio at a Glance

Best for
Simplifying payments to vendors and contractors
Price range
2.9% fee for every credit card transactions, all other actions are free
Key features
Pay all business expenses from one platform, payment tracking and scheduling
Apps
Web only
Integrations
QuickBooks

Melio Ease of Setup and Use

Registering your business with Melio takes only a few minutes and is free. If you have an Intuit (QuickBooks) account, you can use this to sign in and get started immediately. If you don’t have an Intuit account, then you can sign up for Melio using your business email.  Complete your registration by entering your business details as you’d like them to appear on your payments (business name, address, phone number, and your first and last name). 

Note that when completing your first bill payment, Melio will ask you to fill in your business’s legal information so it can verify your business for compliance purposes. After the first payment, everything will work automatically for all subsequent payments.

With the Melio dashboard, you get an integrated tool where you can manage and track all your accounts payable and receivable through a single platform.

Melio Pricing and Plans

The only thing Melio charges for is credit card payments, which carry a 2.9% fee per transaction. There are no sign-up or subscription fees, and it doesn’t cost anything to make an ACH bank transfer. Melio allows an unlimited number of users per account as well as an unlimited number of payment recipients, and never charges you for adding new users/recipients.

All the additional features shown below are also free of charge.

Melio Features

Melio lets you pay or receive any business expense, whether it be an invoice from a contractor or service provider, or a bill such as electricity or last year’s taxes. 

Here’s how it works:

  1. Add bill details. Take a photo, upload a file, enter details, or connect QuickBooks online.
  2. Pay by card or bank. Pay (or request payment) with an ACH bank transfer, bank deposit, or business credit card (even if your recipient doesn’t accept credit cards). 
  3. Choose payment delivery. Melio sends a check or bank transfer. The recipient doesn’t need a Melio account to receive the payment.

Melio includes the following features free of charge:

  • User roles and approval workflows. Assign each user the role of owner, admin, contributor, or accountant. Control approval of each transaction to stay on top of your cashflow.
  • 1099 forms. Easily categorize and export payments in .csv format to include in IRS 1099 forms.
  • Scheduled payments. Pre-schedule individual payments or add and schedule all your upcoming bills in batches to simplify your bill-paying process.
  • Payment tracking. Track all your previous payments and sort by date, recipient, and other filters.
  • Recipient notifications. Each time you make a payment, you’ll be given the option of sending an email from Melio to notify them that their payment is on the way (as well as the payment method and ETA). If you choose to have a paper check sent on your behalf, it will arrive in the mail to the specified recipient address within around 7 business days.

Melio Integrations

Melio integrates seamlessly with QuickBooks Online (all versions except “Simple Start”). At present, it doesn’t connect to QuickBooks Desktop (although Melio says an integration is on its way) or QuickBooks Self Employed. 

Log in to your Intuit account to connect QuickBooks Online for automatic two-way sync between your payments and your accounting, every five minutes.

Aside from QuickBooks, Melio does not offer any other integrations.

Melio Mobile Apps

Melio works through your web browser only, and does not have any mobile app. However, the good news is that the Melio platform is optimized to work well on any mobile-based browser.

Melio Customer Support

The customer support is very good, as shown by Melio’s 4.5-star rating from 200+ reviews on Trustpilot in 2020-21. If you want to know more before signing up, then you can book a free demo from one of Melio’s customer representatives. Melio’s YouTube page and the FAQ section on the Melio website also have lots of helpful tutorials.

Support channels are:

Email: info@meliopayments.com

Chat: On Melio website (usual response time of around 5 minutes)

Bottom Line

As every small business owner knows, managing invoices can be one of the most time-consuming parts of running a business. Melio offers a simple but effective solution: it lets you manage all your payments from one platform, giving you and your staff more time to focus on more important things – like growing your business.

Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. He enjoys writing about the latest innovations in financial services and products.

Melio customer reviews

Based on 20 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

9 months ago

When I used this site for the first time, I found it easy to navigate. The site was simple to figure out.

9 months ago

A very well cultured group of people that work and plan towards a specific goal and achieve.

10 months ago

Melio is a good accounting software and would be easy to use for anyone who wants to use this software. Highly recommend it.

10 months ago

It's a good accounting software. Easy to use and good value for money. They provide good service.

10 months ago

I love everything produced by this company and the quality of service and I am feeling comfortable.

a year ago

I chose to give Melio the overall high rating I did because I have been completely satisfied.

a year ago

I gave this rating because I feel that Melio is really reliable. Melio has benefited my company and I a lot.

8 months ago

This is good for keeping track of my side business projects and household crossover expenses.

8 months ago

Because the products are excellent and the service is fast and high quality.

10 months ago

I had to learn about some features I didn't need to use in order to navigate the software in some cases.

10 months ago

It's a good program and it's very easy to use and I like it so much. Melio helped me a lot.

a year ago

Great program that has many wonderful features. Very easy to use. Top of the line.

a year ago

Melio has the best tools to help us with any accounting issue, and the customer service is superb when helping us with problems.

a year ago

This source was a bit more confusing than the last one. The text on the sight was pretty small and hard to read, had to pull out my reading glasses. The price was cheap and was worth every cent, very satisfactory.

8 months ago

It does what I require from it. Fairly straightforward to use. Takes the hassle away from composing different spreadsheets in different programs.

9 months ago

You know with Melio, I thought that there was indeed quite a bit of room for improvement. I never really did quite understand some of the product features, and though I may be a bit of an idiot, I' am inclined to think that Melio is complex.

9 months ago

Melio is a great accounting software product, but it has its flaws and reviews are okay.

10 months ago

I had an average experience and feel there is a lot they could have worked on there.

a year ago

Melio provides our organization with the tools necessary to maintain and control our finances.

a year ago

Melio isn't a good accounting software and I don''t use it anymore because it's not for me.