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HomePay by Care.com Review 2024

Top10.com Staff

In a Nutshell

Running a home can be a full time job. One company that doesn’t need to hear that is Care.com. Care.com is an online caregiver directory which can help parents find home help for everything from pet care to housekeeping and senior care requirements. It also has an easy online tax and payroll service portal that can make the job of paying caregivers very straightforward.


  • Caregiving specialists
  • Can handle both tax and payroll
  • Tax planning functionality


  • It’s a premium solution
  • Relatively high monthly fee

Care.com Care.com Visit Site

Homepay By Care.com at a Glance

Best for: Homecare users that need a reliable system for paying care staff and staying compliant with tax regulation

Price range: $75 per month billed quarterly

Key features: Payroll, tax, and HR

Apps: No. Web based.

Integrations: No.

Care.com HomePay Ease of Setup and Use

Getting set up on Care.com is very straightforward. The good news for those not ready to come to grips with a complex desktop program is that it’s an entirely web based system — so users can do everything they want from a familiar browser like Google Chrome or Firefox.

Care.com also takes care of all federal and state tax documentation on users’ behalf so once set up on the platform users merely need to submit working hours and payment due for all users registered to the system and it will be automatically processed. Paying care workers legally is extremely straightforward using Homepay.

Care.com HomePay Pricing and Plans

Care.com charges a monthly fee of $75 for the payment and tax processing solutions.




Monthly subscription

The system is subscribed to on a quarterly basis and there are no hidden fees to worry about.

Care.com HomePay Features

Payday Processing

Homepay works by requesting that the user submit details of tax withholdings for all the home care employees that are registered on the platform. After inputting this information, the system administrator is sent an email reminder before each payday with a full summary.

If users need to make changes, they can log into the online user interface at care.com/homepay and make any necessary adjustments to the pay stub for each registered carer. If users don’t have any changes to make, then Care.com will process their standard payroll automatically.

Full Documentation Archive

For home carers and facility managers that need a detailed documentation record, Homepay’s online interface provides a full historical documentation archive containing all payroll-related documentation associated with the account. Whether users need to retrieve a copy of last month’s pay stubs or from a date in the past, they are all securely stored in an online archive.

Employees get their own pay stub and Care.com can even print and dispatch paper cheques if users require.

Full Tax Processing

Worried about getting your paperwork completed on time and in accordance with state and federal law? Homepay handles all compliance aspects of accounting and payroll and submits all mandatory documentation to the relevant agencies securely and on time. The system can also prepare and submit end of year paperwork in January. Forms processed and submitted include the W2, schedule 8, and the state reconciliation paper. Like the paystubs, a full archive is available.

Care.com HomePay Mobile Apps

Homepay is a totally web based solution. There are no smartphone apps to worry about.'

Care.com Care.com Visit Site

Care.com HomePay Customer Support

Unlimited Access to Experts

Homepay customers enjoy unlimited access to Home.com’s Texas-based HR and payroll specialists who are able to provide advice upon all issues within their areas of subject matter expertise. The client site is accessible from any computer and users can also submit support issues through the portal.

Homepay is a popular tool among users and enjoys a high average customer satisfaction score on both Google and Facebook.

Bottom Line

With Homepay, paying care workers legally can actually save you money. By ensuring compliance with both state and federal bookkeeping and taxation requirements, Care.com’s Homepay allows those hiring care staff to avoid costly penalties and stay on the right side of the law. It’s a fully web-based system and clients have access to comprehensive historical archives of both payroll and submitted tax forms.

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