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Avalara Review​

Automated tax compliance for growing businesses and global sellers
By Top10.com StaffBy Top10.com Staff -
Last Updated: Apr 29, 2025
logo-AVALARA
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Price
On request
Bank account integration
Yes
Live support
Yes

In a Nutshell

Avalara is a cloud-based platform that automates tax calculation, reporting, and filing for businesses operating across multiple regions. It supports a wide range of tax types and integrates with over 1,200 business systems, including accounting software, ecommerce platforms, and ERPs, to simplify compliance.

Price
On request
Bank account integration
Yes
Live support
Yes

Avalara Pros & Cons

PROS

Comprehensive Tax Compliance
Extensive Integrations
Scalable Solutions

CONS

Lack of Pricing Transparency
Integration May Require Technical Support

Top Avalara Reviews

Tu
Tu
frustrating process but excellent support
I found application process frustrating at times but really appreciated Vishaka's help. She was very quick to answer questions, incredibly patient, and very helpful in guiding me through the process. Her support made a big difference and kept things moving smoothly.
Sh
Shari
5 Stars for Alesha
I can't express enough what a pleasant experience it was working with Alesha Meshram on my issue. In all honesty I have struggled several times on other issues getting the support I need from Avalara. However in this case Alesha listened to my issue and walked me through step by step what I needed to do to resolve it. I wish there was a way I could work with her directly on every issue I had. It would exponetially improve my overall experience with Avalara. Thank you again Alesha.
VP
Vinx Prince
Very professional and skillful
Very professional and skillful approach in resolving the questions or issues. My representative William was very helpful and effectively answered and resolved all inquires I had regarding out VAT questions. Quick, to the point with positive result! Thank you very much for your time and help
See all Avalara reviews

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Avalara Avalara Visit Site

At a Glance

Key Features: Automated tax calculations, returns filing, exemption certificate management, international tax solutions, extensive integrations.

Support: Phone, email, and live chat support available; support hours are Monday–Friday, 8:00 a.m.–6:00 p.m. PT.

How to Get Started
To begin using Avalara, businesses can visit the official website and fill out the "Get Started" form, providing information about their business to receive tailored assistance. Alternatively, they can call Avalara at (877) 224-3650 to discuss their sales tax compliance needs directly with a representative.

Special Features

AvaTax: Avalara's flagship tax calculation service that automates sales and use tax calculations

Returns & Reporting: Automates the preparation and filing of tax returns, ensuring timely compliance.

Exemption Certificate Management: Manages tax exemption certificates to maintain compliance and reduce audit risk.

International Tax Solutions: Handles VAT, GST, customs duties, and import taxes for businesses operating globally.

Business Licenses: Provides licensing and registration services across the U.S., simplifying the process for businesses.

Customer Service

Avalara offers multiple support channels, including phone, email, and live chat. Support hours are Monday–Friday, 8:00 a.m.–6:00 p.m. PT. Customers can also access the Avalara Knowledge Center for self-service support, including how-tos, troubleshooting, and more.

Is it Reliable?

Avalara is recognized as a leader in tax compliance automation, with a robust platform that supports businesses of all sizes. Its extensive integrations and comprehensive tax solutions make it a reliable choice for managing tax compliance.

How to Cancel or Pause a Subscription

Customers can easily cancel their subscription by submitting a completed cancellation request form to mylodgetaxcancel@avalara.com.

Is There an App?

Avalara offers integrations with various platforms, including QuickBooks Online, allowing users to access Avalara's services through their existing applications.

Pricing and Plans

Avalara's pricing varies based on the products and services purchased, the number of business applications integrated, the volume of sales transactions processed per month, and the number of jurisdictions where sales tax is being collected and remitted.

Avalara Avalara Visit Site

Bottom Line

Avalara provides a comprehensive suite of tax compliance solutions suitable for businesses of all sizes. Its extensive integrations, scalable solutions, and robust support make it a strong choice for businesses seeking to automate and streamline their tax compliance processes.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Avalara reviews

Average • Reviews 461
on
Excellent
67%
Great
7%
Average
1%
Poor
1%
Bad
24%
Sort by
Tu
Tu
2 days ago
frustrating process but excellent support
I found application process frustrating at times but really appreciated Vishaka's help. She was very quick to answer questions, incredibly patient, and very helpful in guiding me through the process. Her support made a big difference and kept things moving smoothly.
Sh
Shari
7 days ago
5 Stars for Alesha
I can't express enough what a pleasant experience it was working with Alesha Meshram on my issue. In all honesty I have struggled several times on other issues getting the support I need from Avalara. However in this case Alesha listened to my issue and walked me through step by step what I needed to do to resolve it. I wish there was a way I could work with her directly on every issue I had. It would exponetially improve my overall experience with Avalara. Thank you again Alesha.
VP
Vinx Prince
2 weeks ago
Very professional and skillful
Very professional and skillful approach in resolving the questions or issues. My representative William was very helpful and effectively answered and resolved all inquires I had regarding out VAT questions. Quick, to the point with positive result! Thank you very much for your time and help
NS
NSM
2 months ago
EORI Tax set up
We faced a time-constrained EORI setup, which had been delayed initially by Avalara and then further by overseas government admin. However, Avalara’s support — especially Naima — weathered the storm and got it sorted for us just in time for what we needed. So many thanks, Naima!

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