Price
On request
Bank account integration
Yes
Live support
Yes
Avalara Pros & Cons
Pros
Comprehensive Tax Compliance
Extensive Integrations
Scalable Solutions
Cons
Lack of Pricing Transparency
Integration May Require Technical Support
Avalara at a Glance
8.8
Editorial ScoreProducts
Tax compliance automation solutions for all kinds of businesses across multiple industries
8.0
Features
Tax risk assessment, exemption certificates, e-invoicing, international compliance, business licenses, IRS forms management
10.0
Promotions
No free trial, discounts, or promotions, volume-based pricing
7.0
Integrations
Over 1,200 signed partner integrations with accounting and ERP systems
10.0
Customer Support
24/7 phone and live chat support via Global Support Portal available in higher-tier plans
9.0
At a Glance
Key Features: Automated tax calculations, returns filing, exemption certificate management, international tax solutions, extensive integrations.
Support: Phone, email, and live chat support available; support hours are Monday–Friday, 8:00 a.m.–6:00 p.m. PT.
How to Get Started
To begin using Avalara, businesses can visit the official website and fill out the "Get Started" form, providing information about their business to receive tailored assistance. Alternatively, they can call Avalara at (877) 224-3650 to discuss their sales tax compliance needs directly with a representative.
Special Features
AvaTax: Avalara's flagship tax calculation service that automates sales and use tax calculations
Returns & Reporting: Automates the preparation and filing of tax returns, ensuring timely compliance.
Exemption Certificate Management: Manages tax exemption certificates to maintain compliance and reduce audit risk.
International Tax Solutions: Handles VAT, GST, customs duties, and import taxes for businesses operating globally.
Business Licenses: Provides licensing and registration services across the U.S., simplifying the process for businesses.
Customer Service
Avalara offers multiple support channels, including phone, email, and live chat. Support hours are Monday–Friday, 8:00 a.m.–6:00 p.m. PT. Customers can also access the Avalara Knowledge Center for self-service support, including how-tos, troubleshooting, and more.
Is it Reliable?
Avalara is recognized as a leader in tax compliance automation, with a robust platform that supports businesses of all sizes. Its extensive integrations and comprehensive tax solutions make it a reliable choice for managing tax compliance.
How to Cancel or Pause a Subscription
Customers can easily cancel their subscription by submitting a completed cancellation request form to mylodgetaxcancel@avalara.com.
Is There an App?
Avalara offers integrations with various platforms, including QuickBooks Online, allowing users to access Avalara's services through their existing applications.
Pricing and Plans
Avalara's pricing varies based on the products and services purchased, the number of business applications integrated, the volume of sales transactions processed per month, and the number of jurisdictions where sales tax is being collected and remitted.
Bottom Line
Avalara provides a comprehensive suite of tax compliance solutions suitable for businesses of all sizes. Its extensive integrations, scalable solutions, and robust support make it a strong choice for businesses seeking to automate and streamline their tax compliance processes.
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