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Kathleen Christie bio

Kathleen Christie

Kathleen Christie, a Top10 writer, specializes in call center development and telephony operations. She's skilled in Avaya provisioning, IP Telephony, Modular Messaging, Microsoft Suite, and Telecom Expense Management, along with Training, Leadership, Customer Service, and Problem Resolution.

Posts by Kathleen Christie

Are VoIP Phones Secure?

Voice over Internet Protocol (VoIP) phones have changed how we talk online, making it easier and more affordable to connect with clients all over the world. But are they safe?
Read MoreDec 9, 2025
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Challenges of Working Remotely and How to Solve Them With VoIP

As a remote worker, you're already aware of the challenges you face every day. Like balancing work with downtime, especially when your home also serves as your office.
Read MoreDec 9, 2025
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VoIP vs. UCaaS: Understanding the Differences and Choosing the Right Solution for Your Business

Are you looking for a simple voice upgrade or a complete communication overhaul? Both VoIP and UCaaS (unified communications as a service) offer cloud-based solutions, but their functionalities differ significantly.
Read MoreDec 9, 2025
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Future-Proofing Your VoIP System: Strategies for Long-Term Success

Instantaneous global connectivity is indispensable, and I can't overstate how important it is to future-proof your VoIP system.
Read MoreDec 9, 2025
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Decoding Internet Jitter: VoIP Latency and Its Impact

Are you sick and tired of lousy video call connections? It might be internet jitter messing with your VoIP.
Read MoreDec 9, 2025
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VoIP vs. Landlines: Comparing Security and Vulnerabilities

In my years working with telecommunications, I've seen firsthand how security can make or break a system.
Read MoreDec 9, 2025
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The Ultimate Guide to Switching Phone Carriers: Make the Smart Move

Want out of an expensive contract with your mobile provider? Before you leave your phone carrier, check out our simple checklist to make the perfect switch.
Read MoreDec 9, 2025
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Hidden Fees in Your Mobile Plan: How to Spot and Avoid Them

Are you curious about those mysterious extra charges on your mobile bill and how you can keep them in check? Let's find out.
Read MoreDec 9, 2025
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Top 10 Best Family Cell Phone Plans for 2026

From homework help to emergency contact, the ideal family cellphone plan is more than a luxury—it's a modern necessity. But which one truly delivers?
Read MoreDec 9, 2025
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How to Get the Most Out of Your Family Mobile Plan

Finding cost-effective cell phone plans for your family can be tricky. Telephony operations specialist Kathleen Christie can help you maximize the shared benefits you need.
Read MoreDec 9, 2025
a cell phone sitting on top of a table next to a laptop
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