The Best Premium VoIP Services for Enterprise

ByTop10.com StaffMar. 25, 2019
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When choosing a VoIP service for enterprise there are 3 core considerations to keep your eye on. The first is quality of service (QoS), the second is security, and last but not least is features.

Regarding the cost of Enterprise VoIP, prices are usually not advertised, so expect to fill out a form for a free quote with most VoIP providers. 


enterprise collage

Each of the business VoIP providers on the below list is top-quality, scalable, and feature-rich. So, all that’s left for you to consider is which one offers the best fit for your business.

VoIP Providers
Great For

Vonage
US-based enterprise companies
RingCentral
Multinational enterprise companies
MegaPath
Enterprise trunking
Jiva
Multinationals on a budget
Comcast Business
Trunking for multinationals

Here is a drill-down look at the top enterprise VoIP providers in the industry:

1. Vonage Business for Enterprise

  • US-based network of 20+ POP locations
  • Conferencing for up to 300 users
  • Top-notch business integrations
  • Vonage will install and service all hardware
  • 24/7 US-based support

Vonage started out bringing residential VoIP service to millions of homes around America, and in recent years, the company has set out to do the same for the business world. As a major player in the VoIP industry, Vonage offers reliable service and a series of built-in features that rival any competitor. 

The enterprise plans come in 3 levels - basic, UC, and plus. Many of the features are only available on Enterprise Plus, including auto attendant, hunt group, mobileconnect collaborate, and mobileconnect softphone. 

The company has a highly extensive network which can help ensure high-quality QoS and can hook you up with a wide range of software integrations.

In addition, with Vonage Enterprise you will be able to use “Omnichannel Contact Center,” a unified communication system that integrates a traditional voice call center with chat and email, allowing you to communicate with your employers, coworkers, customers more effectively. 

Inquire with the company for more information about Vonage’s enterprise solutions

Read the full Vonage review

Vonage Vonage Visit Site

2. RingCentral for Enterprise

  • Multinational infrastructure
  • End-to-end encryption on every call
  • Sophisticated integrations
  • 24/7 dedicated support

RingCentral offers high-level functionality on all plan levels. Even the most basic plans offer full call management. These features include advanced call forwarding, call screening, unlimited video conferencing with screen sharing, multi-level auto attendant, and the ability to send and receive texts from your company’s business number.

The service is also fully mobile-ready, meaning you can access it remotely and work from anywhere.

When it comes to integrations, RingCentral works with Outlook, Oracle, Zendesk, Box, Google, Salesforce, Okta, and more, though some integrations may require paying for an add-on.

Contact RingCentral for a personalized quote on an enterprise package. The set up is what the company describes as “one intuitive platform for voice, video meetings, team messaging and collaboration, and contact center...Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.”

Inquire with the company directly for more information about RingCentral’s enterprise solutions

Read the full RingCentral review

RingCentral RingCentral Visit Site

3. MegaPath for Enterprise

  • Unlimited global calling 
  • Top business integrations
  • SIP trunking provided
  • 100% uptime guarantee available 
  • Free installation 
  • 24/7 customer service

The name suggests big things, and with MegaPath you can definitely find VoIP solutions for an enterprise level company that are nothing to sneeze at.

The company’s ”Enterprise Voice” package—advertised at $39.90 per month per user—provides you with unlimited nationwide and global calling, as well as more than 50 calling features, ranging from call logs and detail records to line status monitoring, visual voicemail and call barge-in, for when you need to step in and take over a call. 

The company also provides a number of mobility features for employees located far away from the home office. MegaPath Anywhere allows you to get one-number calling from any device, and you can also set up advanced call forwarding and a wide variety of ring options for up to hundreds of lines. 

Also, you’ll have audio conferencing included on any plan as well as extensive business software integrations.

Inquire with the company for more information about MegaPath’s enterprise solutions

Read the full MegaPath review

MegaPath MegaPath Visit Site

4. Jive for Enterprise

  • 11 datacenters around the world
  • Free unlimited local and long distance calling minutes
  • Conference bridge allows you to host conference calls with up to 10 attendees
  • Integration with an assortment of top business software
  • Affordable and easy to set up and migrate contacts

According to Jive’s website, “Jive Cloud is hosted by 11 top-tier datacenters around the world to provide redundancy, call failover, scalability, and high availability.” 

Jive’s packaging system is unique. While other VoIP providers offer basic packages and then charge extra for add-ons, Jive works the opposite way: it offers all customers unlimited access to 80+ features and bills them based on the number of users.

Jive’s cloud-based enterprise solutions are fully customizable and include hundreds of advanced features including auto attendants, virtual fax, voicemail to email, call queues, and missed call indicator, all backed up by 24/7 customer service.

Jive provides comprehensive analytics to help you make sense of your phone data, as well as features to track calls, filter calls, and monitor employee performance.

The service is mobile-ready, with an intuitive online management portal that allows employees to stay connected from around the globe.

Inquire with the company for more information about Jive’s enterprise solutions

Read the full Jive review

Jive Jive Visit Site

5. Comcast Business for Enterprise

  • Access the system remotely with mobile app
  • Capacity for up to 500 phone lines
  • Stay on the line with unlimited local and nationwide long-distance calls
  • Professional auto attendant

Comcast offers a wealth of VoIP products. In addition to its award-winning cloud-based VoiceEdge product, it also offers SIP trunks as well as PRI trunks for companies that have their own systems already in place.   

With Comcast’s Business Voice Edge, you are able to harness this power with an enterprise level VoIP that has a host of features and call clarity that is among the best in the business.

The service is cloud-based and fully accessible remotely by way of your desktop, laptop, or mobile device by way of an app for Android and iOS. Customer service includes live agents available 24/7.

The service has a number of central integrations, including Business VoiceEdge for Office 365 which integrates with Microsoft Outlook Web Access. This allows you to click-to-call contacts, and click on phone numbers in emails to dial. The service also has an integration with Google Chrome, and in 2017, VoiceEdge Skype for Business won an “Internet Telephony Product of the Year Award.”

Inquire with the company for more information about Comcast’s enterprise solutions.

Read the full Comcast Business review

Comcast Business Comcast Business Visit Site

How to choose the best enterprise VoIP for your business

Let’s simplify the decision of which enterprise VoIP provider is the best choice for your business. For robust feature systems as well as extensive datacenters Vonage and RingCentral are top of the line.  If you’re looking to manage your own on-site PBX system, Comcast are the experts. And for unlimited global calling as well as some robust infrastructure and features there are Jive and MegaPath.