Gaining connectivity through the Internet opens up a wide range of benefits and features unavailable in traditional telephony systems—and once you take it mobile, it’s even more convenient.
Let’s take a look at some of the main reasons that your business needs mobile VoIP:
1. It’s cost effective
Traditional phone infrastructures were costly to maintain, and industry regulations hiked up monthly rates. VoIP uses software rather than hardware to transfer the voice to digital signals, so you can easily modify and maintain it, without any need for expensive equipment. Because operating costs for VoIP service providers are much less than traditional phone companies, your business enjoys lower rates. Many vendors offer unlimited long distance calling as part of their packages, so ongoing usage fees are usually much lower too. Indeed, some companies, like Vonage, save customers 36% on average on their phone bills.
Aside from significant savings on services, you also cut expenses due to increased efficiency. Your company no longer needs to maintain separate networks for phones and data, incurring major savings. VoIP technology provides all-in-one communication capabilities at a fraction of the cost of separate providers.
2. It’s easy to set up
As is the case with many SaaS based solutions, little technical know-how is generally required by the business owner to set up the system. Most VoIP vendors have top-quality support teams that can to walk you through any problems you may encounter. Along with the mobile packages, VoIP compatible phones are usually delivered pre-configured and ready to plug-and-play, making installation smooth and quick. VoIP infrastructures are highly flexible, which means that they can be scaled or downsized with minimal effort.
3. There’s a million things you can do with it
One of the outstanding advantages of mobile VoIP is the vast array of calling features on offer, enabling quality multi-channel communication even in challenging circumstances. Features include 3-way calling, business SMS, call-forwarding, conference bridge, caller ID, call transfers, call park, group call pickup, do not disturb, follow me, hoteling, multiple extensions and group intercom paging.
You can choose the features that are most relevant to your particular business, based on your locations, the number of users, meeting requirements, and more. Some of these features speak to productivity and efficiency – such as follow me, call transfers and 3-way calling – while others – such as multiple extensions – incur significant savings.
4. It works with everything
Mobile phones are the leading communication tool for businesses and individuals. Because the system is data-based, it easily integrates with various mobile apps. You can use any of a variety of mobile apps to connect with online meetings, conferencing, voicemail, send and receive faxes and texts. In practical terms, this feature means that you and your employees are available virtually everywhere, anytime via your ever-present smartphone.
Many VoIP infrastructures incorporate with leading business software. 8x8 , for example, easily integrates with office tools such as Outlook, Oracle, Box, Google, Salesforce and much more, enabling across-the-board operational efficiency in your organization.
5. It’s easy to use - for everyone
VoIP technology integrates programs like e-fax and email into your mobile phone. You can use your phone to contact staff or clients with a low cost call from anywhere. This means that you are connected with your employees and customers no matter where they or you are located. VoIP enables mobile conferencing, meaning that multiple offices can easily collaborate with web, video and audio conferencing on the move.
VoIP users can speak over their mobile phone while simultaneously accessing other apps. They can use their phones to utilize a variety of VoIP features even at remote venues using a local Internet connection. Additionally, the system can easily be integrated with other communication software, making relevant data instantly available in a single network.
RingCentral provides users with a shared space for files, which can be instantly accessed from anywhere. There is also a collaboration tool for streamlining efficiency that integrates task and project management.
6. It’s crystal clear
While VoIP solutions were problematic in terms of voice quality in the past, many modern systems now offer superior audio. Today, advanced VoIP technology provides quality video and preempts dropped calls, dropped packets or delay between phone lines. You may need to make comparisons and find out which vendors have the best reputation for superior sound quality. But be aware that your enterprise’s bandwidth, VoIP hardware and even an obsolete headset can also impact on your sound quality, so make sure your infrastructure is optimal prior to system installation.
When it comes to choosing the best VoIP provider for your business, it all boils down to your individual needs and preferences. Check out our in-depth reviews of the top VoIP options on the market, choose one that’s right for you, and get ready to run your entire business through your mobile phone.