Credible Student Loans Review

Michael Dinich

In a Nutshell

Working with some of the best-known and most reliable loan providers in the industry, Credible makes it easy to find the right loan solution. It offers a flexible service with competitive rates and many loan options for borrowers looking to finance their degrees or refinance existing student loans. The service does not directly provide loans, but works with a network of reputable lenders to provide top rates and conditions for all borrowers.


  • Incredibly low rates
  • Marketplace of lenders competing for your loan


  • Hard to get concrete information on loan terms and repayment
  • Not a direct Lender

Credible Credible Visit Site

Credible at a Glance

1.92% (with autopay)*
Loan types
Private student loans and refinancing
Refinance amount
Up to 100% of outstanding debt amount
Repayment terms
5 to 20 years
Minimum credit score
Best Rate Guarantee: $200 if you find a better rate elsewhere
Best for
Students looking to compare several options for loans or refinancing
Direct lender or marketplace


Credible’s aim is to provide a view of all available options for borrowers to empower the best choice. The company prides itself on charging no fees and requiring no commitments to use the service. Furthermore, Credible's partner lenders accept loan applications for over 2,000 universities in the United States, and can offer student loans that cover entire attendance fees. With a modern approach to student loans, and outstanding customer service, Credible is an ideal solution for those who want to weigh their options.

Best for?

Credible is not a direct lender, but rather a lending comparison service. This makes it an ideal service for borrowers who prefer more than one offer before jumping into a long-term loan agreement, and who have either private or federally backed student loans they'd like to refinance. 

The Options

The company’s partners provide some of the lowest interest rates—both fixed and variable—and flexible repayment terms, giving you a variety of choices to find a loan that will work with your finances. Because it offers loans that cover the full cost of college attendance, Credible is a good solution if you wish to complete your studies, but don't have the means to do so without assistance. If you prefer options and are looking for some of the lowest rates in the industry, Credible is a good choice for properly assessing your choices.

Loan Features

Credible service is user friendly. The company only requires you to fill out a single application form when getting started, instead of having to repeat the process for every lender you are interested in working with. By creating a competitive marketplace of lenders, Credible gives borrowers some of the most affordable rates available. Besides financing undergraduate studies, Credible provides borrowing solutions for graduate and professional degrees. Aside from offering loans, Credible can assist with refinancing both private and federal student loans.

Credible Student Loan Highlights

  • Single application form for several loan options
  • Easy-to-understand dashboard for comparing offers
  • Discounted interest rates offered with auto-pay
  • Refinance both private and federal loans
  • Cover your full cost of attendance
  • Flexible repayment terms
  • Finance all kinds of degrees
  • No fees or hidden charges
Credible Student Loan Refinance
Refinance with Credible

Credible's Process

One area Credible has dedicated a significant amount of careful thought is its single form. Though it works with several partners to provide loans to users, Credible only requires that you fill out one application form once that can be used by all lenders to determine your creditworthiness and loan terms. 

  1. The initial process takes less than five minutes, and will lead to offers from different lenders that you can then evaluate to find your preferred option.
  2. Once you have chosen a lender, you will be required to provide further documentation, including admission documents, identification, and finally an e-signature. 
  3. As soon as you are approved and finalize the contract with the lender chosen, funds will be automatically disbursed to your university or original lender if you are refinancing. 

One thing that stands out is that your initial form can pre-qualify you for better rates without requiring a hard credit pull from lenders. Credible loan providers offer amounts that range from $1,000 up to the full cost of attendance for your university, although the available amounts may vary by lender.

When you apply, make sure to have the following information readily available:

  • Your school’s information
  • Your social security number
  • Your current address
  • Income information for yourself and your co-signer
  • Residence details including if you rent or own your home, and your payment information


There's a lot to like about Credible’s loan terms and conditions. Since it is a hub to connect lenders and borrowers, Credible can offer you an excellent choice of rates, amounts, and repayment terms that can fit your specific budget and financial circumstances. It does have some requirements for borrowers, though these vary from lender to lender.

Generally, most of the loan providers in Credible’s network ask for the following:

  • Be enrolled at least half-time or have attended an eligible US educational program 
  • Be 18 years or older, or provide a co-signer if you are not
  • Some lenders require you to hold US citizenship

Lenders may also examine other factors when determining your loan terms and your interest rates. However, most of Credible’s partners welcome borrowers with little or no credit history, as long as they can provide a co-signer.

Getting Started

Credible does not require a great deal of sensitive information to get started with pairing you to a lender. The process of applying and being connected to the right loan provider is  straightforward, with the application taking less than five minutes and the matching happening shortly thereafter. Once you are matched, your lender will ask you for further documentation and run a hard credit check to determine your eligibility along with the exact rates and terms. 

Loan Rates

Lenders partners with Credible’s network offer both variable and fixed rate loans, with some even providing hybrid rates. Credible’s interest rates are some of the most competitive in the industry. 

Student Loans

The company’s lenders can provide variable rates as low as 1.92% (with autopay)* and fixed rates starting at 2.70% (with autopay)*. Many of the lenders within the network offer discounts if you sign up for auto-pay. In some cases, the discount can take up to 0.50% off your interest rate, giving you an even more competitive rate.

Overall, Credible’s terms and rates are versatile, making for an excellent student borrowing alternative. Additionally, they offer you the opportunity to lower your rates even further by signing up with a co-signer, or signing up for auto-pay.

Repayment Terms

Loan terms vary from provider to provider, but the shortest term available from any of Credible’s partners is 5 years, while the longest possible is 20 years. However, there is a wide spectrum of possible terms depending on your credit needs and qualifications. 

If you are looking for refinancing, loan terms stretch from 5 to 20 years as well. Credible delivers a great range of repayment terms to fit even the most modest budget, allowing you to choose a plan that will not put you in a short-term financial bind.

How Safe is It?

Credible understands that it works with customers’ sensitive financial details. As such, it takes great care to protect your data. All  applications are secured and encrypted, meaning your information is stored safe throughout the entire process. Your information is also held in servers that feature industry-standard security measures such as 256-bit encryption and Secure Sockets Layering technology. 

Information Sharing

Credible does share your information with lenders until you choose to move forward with a specific lender and Credible never sells your data. 

Help & Support

The  quality of customer service delivered by Credible is noteworthy. Unlike many competitors, the company offers a live chat feature to accompany their more traditional channels of communication. This makes it easier to get questions answered, and the chat is staffed by knowledgeable representatives who are able to help with all questions promptly and with a friendly attitude. If you prefer, you can also reach Credible via telephone 7 days a week during business hours, or via e-mail, with the company aiming to respond to most requests within the same business day. Credible features an excellent FAQ section that answers most of the common questions regarding the service.

Credible Credible Visit Site


Credible places an emphasis on simplifying the student lending process. The loan marketplace model, working with known and reliable loan providers in the industry, working in customers’ favors by forcing lenders to offer you the most competitive rates possible to win your borrowing business. Credible does not charge any fees or spring any hidden costs on you at any point and  is transparent about how it makes money in the lending process. Besides responsive customer service, its FAQ section delivers the answers you might need. Overall, Credible offers a reliable, flexible, and good service for borrowers looking to finance their degrees or refinance existing student loans.

Physical Address

101 Green Street
Floor 2
San Francisco, California
United States

*read rates and terms at 

Michael has worked in personal finance since 1999. He shares unique insights on how to save money, increase income and prepare for retirement. Michael is a sought-after expert in the areas of taxation, personal finance, and health insurance planning.

Credible customer reviews

Based on 38 reviews

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25 Jan 2021

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Top Reviews

Dode, FL
a year ago

Ease of use

Brand satisfaction

Value for money

Service quality

Because credibility is the most important thing in life. Credible is a very trustworthy company.

Nataly, CA
a year ago

Everything is good because I like it I dislike nothing it. This company was so good, they have everything right

Shauna, NY
a year ago

They are attentive to the details and remain calm when I am having an issue which I greatly appreciate!

Rhan, VA
a year ago

Great interest rate and terms, as well as customer service. Very considerate of students when it comes to paying back the loan.

Michelle, MN
a year ago

Very good programming system and easy to navigate around. Very good customer service for it's clients.

Michelle, MN
a year ago

Very easy program to use and very good customer service to get your student loans refinanced. They offer a lot of different loan services. A little cluttered with information, but information is good.

Ashli, NY
a year ago

Nothing everything was great I would use them again. I got a lot of money at a good rate and the interest was low

Naleb, KY
a year ago

I really enjoyed being able to try out this brand, it was interesting to try it and it turned out to be the easiest way for me to get my student loans

Reena, CA
a year ago

They always promise me the best and it's hard to stay in school without money and this company helps

Delia, NY
a year ago

It's not that bad of a loan company. It can help to call or talk to if you have any problems

Cat, OH
a year ago

It is one of the easiest services to use and it is also worth the money. It is also recommend by most of my friends who are also taking out loans for college.

Amanda, IL
a year ago

Credible is a very good program. I got the personal loan I was looking for with them.

Nathan, TN
a year ago

Credible is an online background checking machine. Safe and secure technologies and securest in the nation

Lin, IL
a year ago

Easy to negotiate when you discuss your options very good customer service and support suggestions are great

Miranda, MO
a year ago

Credible is a good site. It is very user friendly and takes care of all my needs.

Mickey, MO
a year ago

They were wonderful! Helped when no one else would and we are finally getting back on track and raising our credit!

a year ago

Was good for the money but was fairly confusing and hard to figure out. It helped me out though.

Dawn, IL
a year ago

Fast. Easy to use. Initial point of contact lacked knowledge. Some lapse in connecting with a person who had a vested knowledge base.

a year ago

Credible has been a breeze to work with. I used them to refinance my student loans debt. They also gave me a nice introduction offer

Gladis, TX
a year ago

All did I was check my credit score and was able to do so quickly and easily with no issues

38 reviews