Helcim Review

Helcim Visit Site

Ideal For 

• Growing businesses with clear budgets
• Leaders moving at speed
• Retail or food businesses

Why Go With Helcim

Helcim’s transparent pricing structure is a huge plus. In fact, you won’t even need to pay for using the POS software—just for the one-off purchase of your terminals and card processing. There are no hidden fees, such as compliance costs or setup fees. This makes it an inexpensive choice that also doesn’t require a long commitment. 

Additionally, the service is easy to set up and use, with the option to use the software on any device. You can also take advantage of other helpful Helcim services like international payment processing and recurring billing.

What’s On Offer 

The Helcim  software includes a range of helpful features to make running your retail or restaurant business a breeze. 

• Inventory tracking, so you always know what you’ve got in stock and when to order more
• Catalog creation, including both products and services, for quick checkout
• Automatic tax calculation
• The ability to create discount codes
• Invoicing functions including invoice creation and automatic email reminders
• Card payment processing, including international payments
• Reporting so you can learn more about what’s going on in your business

Ease of Use

Helcim’s  software is easy to install. All you need to do is download it onto your chosen device. Helcim works on the following systems.

• Windows (8, 10, or 11)
• Mac (10.15 and up)
• Android (7.0 or up)  or Apple (iPad 13.0 or up) tablets
• Android (7.0 or up) or iOS (13.0 or up) mobile devices

Memory required is 500 MB for Mac and Windows, and 8.5 MB of storage for Android and iOS.

There is no application process for using Helcim, but you will need 5 minutes to input your basic details.

The interface is clear and easy to use, and you can add images to your product catalog to make it even quicker to select the items you need.

What’s Unique About Helcim?

Helcim stands out for its absolute simplicity. There’s no need to submit a lengthy application, and you can get started in just a few minutes. Because the  software, which includes POS, works on any device, you can use what you already have if you’re in a hurry or looking to save money. Or, you can use this feature to fully customize your business with your choice of mobiles, tablets, or desktops. 

Helcim’s  software is very easy to use and packs in a lot of features, including inventory tracking, discount codes, and the ability to store and track customer information. You can also create and download useful reports on all aspects of sales and inventory.

Another fantastic benefit of using Helcim is that its software is free to use. That means you get the POS functionality, plus all the other helpful aspects of Helcim, with no subscription fee. 

The POS software works well alongside Helcim’s card payment processing services, including sleek hardware (terminal and printer) that can be purchased separately. You will need to pay for each payment that’s processed through the system. 

You can also use Helcim’s software to set up an online store or create a virtual terminal, which makes collecting payments from invoices really easy by letting you take payment details, over the phone or by email, and enter them into Helcim without needing a card reader. 

You can integrate Helcim with some third party software, but the range is limited, especially in accounting, where it currently links only with Quickbooks.

Customer Support

There’s a helpful FAQ on the Helcim website if you find that you need support while using the service. If you need further help, you can also contact Helcim’s support team by email or by phone, Monday-Friday 9AM-9PM ET, or Saturday-Sunday 11AM-7PM ET.  

Pricing (Software and Hardware)

Helcim has clear and transparent pricing. Using the POS software itself is free. You pay a fixed purchase price for your terminals, plus the payment processing fees for each card transaction that goes through. 

Payment processing is charged on a basis of “interchange plus” (interchange being the rate charged by the card networks). Helcim passes the interchange cost to you at a wholesale rate and you are then charged a fixed margin on top. This margin goes down as the number of payments you process goes up, making the pricing both transparent and cost-effective, even at scale.

Example Processing Fees

Hardware is available for a one-off purchase (not for lease) at a fixed price.

Because you can use the POS software on any device, you can use computers or tablets you already own, or purchase whichever hardware will suit your budget. 

Helcim takes care of your data by using firewalls with both Intrusion Detection and Intrusion Prevention. These systems monitor the network for any suspicious activity. Data is automatically backed up so it won’t be lost if anything is lost, stolen, or corrupted, and all data is encrypted with 256-bit Advanced Encryption Standard keys.

Helcim Visit Site

Contract Terms

There is no contract for Helcim’s services, so you’re free to stop using the product whenever you like. This is useful if you need to keep your business agile and want to be able to shift if needed. 

About Helcim

Founded in 2017, Helcim Commerce has offices in both the US and Canada. Its founders wanted to create a more transparent type of payment processing and POS service. The business has an A+ rating from the Better Business Bureau (BBB). Out of 93 reviews on Trustpilot, 81% are rated Excellent. In particular, it’s noted for its great customer service and the simplicity of fee structures. 

Physical Address

Calgary Head Office

Suite 400 – 440 2 Ave SW

Calgary, Alberta T2P 5E9

Seattle Office

Suite 4200 – 701 5th Avenue

Seattle, Washington 98104