Western Exterminator Pest Control Review

Top10.com StaffByTop10.com StaffNov. 07, 2019

In a Nutshell

Western Exterminator is a pest control service that is based in California, but also serves Arizona, Nevada, Oregon, Washington, and Idaho. They have decades of experience and are now part of the Rentokil business network. Western Exterminator covers 36 different pests, including wildlife management and termites, and offers green, pet-friendly, and child-friendly pest control solutions for residential and commercial properties.

pros

  • Deals with dozens of pests
  • Eco-friendly, pet-friendly, and child-friendly pest control
  • Expert experience with commercial properties

cons

  • Free termite inspections are only available every 3 years
  • Doesn’t specify how long it takes to respond to your call

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Western Exterminator at a Glance

Pests Covered
36
Participating States
6
Response Time
As fast as possible, Monday to Friday
Return Treatments
Not specified
Number of technicians
Not specified

Pests Covered

Western Exterminator covers almost every type of pest and property you can think of, from small residential homes to huge warehouses and factories. It offers professional fumigation that doesn't leave behind any odor or residue and is effective in silos, warehouses, cargo trains, and containers, as well as for commercial and residential properties.

The company has experience with all types of commercial properties, like food preparation facilities where it's important to avoid cross-contamination; healthcare and childcare facilities where they need to avoid using toxic products; and hospitality and entertainment locations which demand discretion. The technicians also understand the importance of preventing pests from reappearing and keep on monitoring your property. Business customers can see their pest control reports online at any time, through the Western Exterminator customer portal.

If you have a termite issue, you’ll be glad to know that Western Exterminator offers free termite inspections for ongoing customers, once every three years, and has many products to prevent termites from ever entering your home or business premises.

When it comes to pests, Western Exterminator deals with most of them, including rodents, insects, and larger wildlife like chipmunks and gophers. The list of pests includes:

  • Ants
  • Bats
  • Bed bugs
  • Fleas
  • Flies
  • Bees
  • Birds
  • Chipmunks
  • Cockroaches
  • Earwigs
  • Gophers
  • Mice
  • Moles
  • Mosquitoes
  • Moths
  • Rodents
  • Scorpions
  • Spiders
  • Squirrels
  • Termites
  • Ticks
  • Wasps

Pricing

Western Exterminator doesn’t have any pricing information on the website, which is pretty normal for pest control companies. It does say that your price is affected by the infestation size, pest type, treatment process, property size, and the number of treatments you’ll need. You can also expect residential treatments to be generally lower cost than commercial treatments.

Although there’s very little price information online, you won’t have to make any commitments before you know the full cost of the treatment. Western Exterminator has a free pest inspection policy, so if you think you have an infestation, you can call them to come out without any charge and investigate your situation. They’ll see what types of pests and how many there are on your property, talk to you about your treatment preferences, and then give you a full breakdown of the cost of the entire process. You’ll always know exactly what you’re paying for.

Along with once-off pest control services, Western Exterminator has an ongoing pest protection policy called pestfree365. This is a preventive pest control plan that includes regular, scheduled inspections to check for the very first signs of infestation before it gets out of control. You can also call for additional unlimited service visits whenever you're worried about the arrival of pests. Western Exterminator doesn't share pricing information for pestfree365, but you can take advantage of a $50 discount for new customers. The service covers 36 different household pests, including bed bugs, a free termite inspection every three years, and online access to your pest control reports.

Guarantee

Western Exterminator promises to keep on coming back until your infestation is eradicated, but there are no detailed guarantees online to back that up. It doesn’t have a 30-day, 60-day, or any specific guarantee to return and treat your property for free if the pests return.

Customer Service

There are many enthusiastic and positive reviews praising Western Exterminator's customer service, including their quick response time and the helpful attitude of their technicians. You can get in touch with Western Exterminator by phone or through the online web form around the clock, but you won't reach a human representative 24/7. The website promises that someone will respond to you “as quickly as possible,” but there are no details about how long you can expect to wait. Western Exterminator does offer a Saturday service in many of its branches.

Once you’re an existing commercial customer, you can log in to the customer portal to check up on reports about previous pest control actions and read recommendations about dealing with seasonal pest infestation issues.

Green Pest Control

Western Exterminator proudly offers green pest control options that center around Integrated Pest Management (IPM). This involves using non-chemical strategies like getting rid of sources of food and shelter for pests to help remove them without using pesticides and taking steps to discourage pests from making a home in your property.

When Western Exterminator does use pesticides, it turns to BioRational products, which are different from conventional pesticides. They apply them in a very targeted way so that they use less of the chemical in the first place, and always pick the organic, biodegradable, and least toxic option for every pest. Western Exterminator pesticides are chosen because of their low toxicity to humans, pets, and general wildlife.

Testimonials

“I’m an apartment manager in Downey for 25 years, with a huge management Co. And I have never had any customer service as great from anybody else but you guys and I am so satisfied with You guys, my service rep in Downey in Armondo, he is the BEST!!!! I had an emergency and he was right there same day, excellent service I would be lost without him.” Rhonda, Apartment Manager.

“Roughly 33 years of continuous service, I think speaks for itself. The few emergencies (like a wasp nest on our front porch) likewise were quickly handled. All of the techs over the years have been friendly and helpful as well. Good job.”  Thomas Goodwin, January 28, 2019.

“Your workers are always so polite & answer any questions I have whenever they appear at my home for monthly spraying. I appreciate your service. Thank you.” Gloria Berg, December 20, 2018.

Bottom Line

Western Exterminator is a professional, experienced pest control choice for residential and commercial properties on the West Coast. Its solutions include eco-friendly, low-toxicity approaches, as well as ongoing monitoring services for all types of situations. It can deal with almost every common household pest and promises quick response time for all customers.

Top10.com StaffByTop10.com StaffNov. 05, 2019
Our editorial staff is comprised of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the debt consolidation service for your needs.
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