Advertising Disclosure: We earn commissions from brands listed on this site, which influences how listings are presented.


 

Get started today and enjoy 20% off your first month. Discount code "top10reviews" will be automatically applied.









Is BetterHelp right for me?

Choosing a therapy platform is a personal decision. Research various options, consider your individual needs, and consult with a healthcare professional if necessary. This page provides information to help you understand what BetterHelp offers, so you can understand if BetterHelp online therapy is right for you.





What is BetterHelp?

BetterHelp is a subscription-based online therapy platform that connects individuals with licensed therapists through various communication methods. These methods include:

- Messaging: Asynchronous text-based communication

- Live Chat: Real-time text-based conversations 

- Phone Sessions: Scheduled voice calls 

- Video Sessions: Scheduled video conferences

 


Why we recommend BetterHelp



BetterHelp vs. Traditional in-person therapy



5 million+ people worldwide have trusted BetterHelp for their mental health journey.

BetterHelp

BetterHelp

Find Support


Based on 8,508 reviews
MA
Mariah Allen
11 hours ago
I was matched with a therapist that has so many similar interests as me, and she always treats me with respect. She never makes me feel bad for having emotions which is huge because I have BPD and am very emotional.
Jonathan Weir
2 days ago
The ease of scheduling and participation is awesome. Having someone to talk to that can share new approaches has brought a lot of improvement to my mental space in general.
cu
customer
3 days ago
I love Better Help, I just wish I could do longer therapy sessions than 45 minutes, especially for the first few sessions so my therapist can have enough time to gather information and get to know me.
Tr
TrinaK
3 days ago
I like that BetterHelp sent plenty of reminders and gave me a chance to cancel or reschedule as I needed. Scheduling appointments were extremely easy. The best part was that I had a therapist, Karen who cared. She checked on me even when we didn't have a scheduled suggestion. She was easy to talk to and she really helped me navigate some of the hardest experiences in my life.
Mark Stewart
3 days ago
They know their stuff and will listen and help you out.
samantha showers
4 days ago
I absolutely love Better Help! The sign up for it was simple and straightforward. I loved that they ask what you want to work on and focus on to improve. After signing up I received my therapist with in a few hours, faster than they said it would take. Now after my sessions, they ask if I would like to keep my therapist or request a different one. The price is a bit much for me personally but I will say it is money well spent! I haven't been using this service for very long but im already seeing a difference in my day to day life.
SG
Susan Robinson Gannon
4 days ago
Shari’s counsel with me was so helpful. She listened carefully to what I had to share and she responded with helpful information and guidance. Her questions were appropriate and provided insight and useful direction.
Justin Kuntzelman
6 days ago
They matched me with a great therapist, scheduling individual therapy is easy, they are good about reminding you, you are able to participate in as many group sessions as you like, and they make it easy to maintain contact with your therapist.
Sonny Graf
1 week ago
Very good therapy platform!
JA
Jesus Amaro
1 week ago
BetterHelp have the best prepared therapist working how do I know that well simply put in a few words, knowing where I was my therapist has been able to guide me and I can tell you my life has changed for the better. I have to also mention the team anything you need they have a great team where they will answer your questions and help you in anything you need.
MA
Mariah Allen
11 hours ago
I was matched with a therapist that has so many similar interests as me, and she always treats me with respect. She never makes me feel bad for having emotions which is huge because I have BPD and am very emotional.
Jonathan Weir
2 days ago
The ease of scheduling and participation is awesome. Having someone to talk to that can share new approaches has brought a lot of improvement to my mental space in general.
cu
customer
3 days ago
I love Better Help, I just wish I could do longer therapy sessions than 45 minutes, especially for the first few sessions so my therapist can have enough time to gather information and get to know me.
Tr
TrinaK
3 days ago
I like that BetterHelp sent plenty of reminders and gave me a chance to cancel or reschedule as I needed. Scheduling appointments were extremely easy. The best part was that I had a therapist, Karen who cared. She checked on me even when we didn't have a scheduled suggestion. She was easy to talk to and she really helped me navigate some of the hardest experiences in my life.
Mark Stewart
3 days ago
They know their stuff and will listen and help you out.
samantha showers
4 days ago
I absolutely love Better Help! The sign up for it was simple and straightforward. I loved that they ask what you want to work on and focus on to improve. After signing up I received my therapist with in a few hours, faster than they said it would take. Now after my sessions, they ask if I would like to keep my therapist or request a different one. The price is a bit much for me personally but I will say it is money well spent! I haven't been using this service for very long but im already seeing a difference in my day to day life.
SG
Susan Robinson Gannon
4 days ago
Shari’s counsel with me was so helpful. She listened carefully to what I had to share and she responded with helpful information and guidance. Her questions were appropriate and provided insight and useful direction.
Justin Kuntzelman
6 days ago
They matched me with a great therapist, scheduling individual therapy is easy, they are good about reminding you, you are able to participate in as many group sessions as you like, and they make it easy to maintain contact with your therapist.
Sonny Graf
1 week ago
Very good therapy platform!
JA
Jesus Amaro
1 week ago
BetterHelp have the best prepared therapist working how do I know that well simply put in a few words, knowing where I was my therapist has been able to guide me and I can tell you my life has changed for the better. I have to also mention the team anything you need they have a great team where they will answer your questions and help you in anything you need.
MA
Mariah Allen
11 hours ago
I was matched with a therapist that has so many similar interests as me, and she always treats me with respect. She never makes me feel bad for having emotions which is huge because I have BPD and am very emotional.
Jonathan Weir
2 days ago
The ease of scheduling and participation is awesome. Having someone to talk to that can share new approaches has brought a lot of improvement to my mental space in general.
cu
customer
3 days ago
I love Better Help, I just wish I could do longer therapy sessions than 45 minutes, especially for the first few sessions so my therapist can have enough time to gather information and get to know me.
Tr
TrinaK
3 days ago
I like that BetterHelp sent plenty of reminders and gave me a chance to cancel or reschedule as I needed. Scheduling appointments were extremely easy. The best part was that I had a therapist, Karen who cared. She checked on me even when we didn't have a scheduled suggestion. She was easy to talk to and she really helped me navigate some of the hardest experiences in my life.
Mark Stewart
3 days ago
They know their stuff and will listen and help you out.
samantha showers
4 days ago
I absolutely love Better Help! The sign up for it was simple and straightforward. I loved that they ask what you want to work on and focus on to improve. After signing up I received my therapist with in a few hours, faster than they said it would take. Now after my sessions, they ask if I would like to keep my therapist or request a different one. The price is a bit much for me personally but I will say it is money well spent! I haven't been using this service for very long but im already seeing a difference in my day to day life.
SG
Susan Robinson Gannon
4 days ago
Shari’s counsel with me was so helpful. She listened carefully to what I had to share and she responded with helpful information and guidance. Her questions were appropriate and provided insight and useful direction.
Justin Kuntzelman
6 days ago
They matched me with a great therapist, scheduling individual therapy is easy, they are good about reminding you, you are able to participate in as many group sessions as you like, and they make it easy to maintain contact with your therapist.
Sonny Graf
1 week ago
Very good therapy platform!
JA
Jesus Amaro
1 week ago
BetterHelp have the best prepared therapist working how do I know that well simply put in a few words, knowing where I was my therapist has been able to guide me and I can tell you my life has changed for the better. I have to also mention the team anything you need they have a great team where they will answer your questions and help you in anything you need.


Frequently Asked Questions

1. What is BetterHelp?
BetterHelp is an online platform that provides access to licensed therapists via messaging, live chat, phone calls, and video sessions. It's designed to make mental health support more convenient, accessible, and affordable.
2. How does it work?
After signing up and completing a short questionnaire, you're matched with a licensed therapist based on your needs and preferences. From there, you can communicate through the app or website in a way that works best for you—text, chat, phone, or video.
3. Is BetterHelp right for me?
BetterHelp is a great option for many people seeking support with issues like stress, anxiety, depression, relationships, trauma, and more. However, it's not suitable for those in crises or with severe mental health conditions that require in-person or emergency care.
4. Can I choose my therapist?
Yes! You're initially matched with a therapist, but if you don’t feel it's the right fit, you can request to switch—no questions asked and at no extra cost.
5. Who are the therapists on BetterHelp?
BetterHelp therapists are licensed professionals like psychologists (PhD/PsyD), counselors (LPC), social workers (LCSW), and marriage and family therapists (LMFT). They each have at least 3 years and 1,000 hours of experience and are trained to help with issues like anxiety, depression, relationships, and more.