Helcim Review

Helcim Visit site

Ideal For

• Growing businesses looking for cost-effectiveness at scale
• Leaders who need to control their budgets
• Busy managers looking for quick solutions

 What’s on Offer

Helcim’s payment processing software comes with a wide range of helpful features, including:

• Digital receipts
• The ability to track customer payment history and details
• Synced inventory tracking
• Automatic tax calculations
• Reports for insight into sales performance
• Unlimited user accounts for your team
• User permissions for added security
• Discount codes
• Easy invoicing

You can use the POS software on any computer, tablet, or mobile device and add your choice of 2 compatible devices: the Helcim card reader or the thermal printer.

Additionally, you can use Helcim to set up online payments for your business so you can easily expand into e-commerce. E-commerce features include:

• Easy product management
• Subscriptions and recurring payments
• The ability to take online food orders
• The ability to sync online and offline transactions

Application Process

It’s very quick and easy to get started with Helcim. There’s no complicated application process. You just need 5 minutes to input your basic details on the Helcim website and you can get started right away, using the Helcim software on any device. You can then order any hardware (card reader or printer) you want to use in your store or restaurant, which should take 2-3 business days to arrive.

What’s Unique About Helcim?

Helcim’s promise of honest and transparent pricing and lack of contractual obligations makes it ideal for businesses that need flexibility. Unlike some other payment processing service providers, you won’t need to pay a monthly fee, setup fee, payment card industry (PCI) fee, deposit fee, cancellation fee, or user fees!

When it comes to hardware, you have the option of purchasing a card reader and/or thermal printer. These devices are not leased. Instead, you buy them outright for a flat fee. The card reader accepts tap, chip, and PIN payments. Devices come with a free stand, and you can also purchase a protective case from Otterbox to keep your card readers safe on the go. 

Helcim’s POS software can be used on any device, including computers, tablets, and mobile devices. It gives you a range of ways to manage your business, such as tracking and managing customer details, generating discount codes, producing reports to gain insights into what’s selling, and tracking your inventory. With data held in the cloud, you can use the software across multiple locations. It’s a flexible system that enables you to create your own combination of devices and get started quickly using the computers or tablets you already own. 

If your business spans multiple countries, Helcim makes it easy to process international payments in your currency. You can also use Helcim’s software to set up an easy online invoicing system and process payments by text and email as well as in person.

Customer Support

You can find help on the Helcim website through its helpful FAQ, which lays out solutions to the most common problems. If you need further support, you can contact the team by email or by phone, Monday-Friday 9am-9pm ET, or Saturday-Sunday 11am-7pm ET.

Pricing (Software and Hardware)

Helcim uses an “Interchange Plus” pricing system. This means you are charged a fixed margin on top of the interchange costs (the fees charged by the card networks). The margin decreases as your business grows and the number of payments goes up.

For example:

Helcim’s hardware is available for purchase, not for lease, so the price is both one-off and fixed.

Bottom Line

Helcim is well worth a look if you’re a growing business looking for a payment processing service. Its transparent pricing system means you won’t be hit by hidden fees, so you can easily plan and budget your expenses. Plus, you’ll own the devices you purchase without being tied into a contract or lease. The card reader enables you to process payments from the major card networks and digital wallets, and you can also accept online payments. 

Helcim’s POS software can be used on any device and gives you a wide range of tools to manage your business. From generating reports to tracking inventory, Helcim gives you power over multiple aspects of your store or restaurant. If you need a service that’s quick and easy to set up, as well as cost-effective, Helcim may be right for you.

About Helcim

Helcim Commerce was founded in 2017. It has offices in both the US (Seattle) and Canada (Calgary). Its founding principles are transparency and honesty, and it differentiates itself from other payment processing services by making payments affordable and easy. Of 93 reviews on Trustpilot, 81% are rated Excellent. Good reviews remark on its excellent customer service (although some reviewers have complained about this) and the simplicity of fee structures. The business has an A+ rating from the Better Business Bureau (BBB).

Helcim Visit Site

Physical Address

Calgary Head Office

Suite 400 – 440 2 Ave SW

Calgary, Alberta T2P 5E9

Seattle Office

Suite 4200 – 701 5th Avenue

Seattle, Washington 98104

Contact Details

Phone: +1 (877) 643-5246

Email: help@helcim.com