In a Nutshell
- Up to 1Gbps
- Lots of useful add-ons
- 24/7 tech support
- Only available in 5 states
- $10/mo modem fee
TDS at a Glance
Best for: Families needing whole-home wi-fi coverage
Starting Price: $39.95/mo
Connection Type (Cable, DSL, etc): Fiber-optic cable and DSL
Download Speeds: Up to 1Gbps
Coverage: 5 states: Colorado, Nevada, Texas, Utah, New Mexico
Money-Back Guarantee?: No
What Services and Features Does TDS Offer
TDS offers high speed internet, up to 1Gbps, although it’s possible to choose a lower speed for a lower cost. The speed available to you will be dependent on your location (and TDS only operates in 5 states overall).
When you purchase your internet package, you can choose the Standard or Wifi + options—the latter allows you to set up an extended wi-fi network if you have a larger home that needs more coverage. And you can add optional extras to your package, including heightened security, remote support, and hacker alerts.
Additionally, TDS offers phone and television services that can be included in your package if needed.
Prices, Plans, and Value for Money
TDS offers 3 internet speeds: 300Mbps, 600 Mbps, and 1Gbps (although the speed available to you will depend on your address, and whether fiber-optic cable is accessible in that location).
If you choose the Standard wi-fi option, you will need to pay $10.00/mo for a wireless modem (if you want to use the one provided by TDS).
For extended wi-fi coverage in a larger home, you can purchase Wi-Fi +. The overall cost will vary according to how many beacons you need.
There are additional premium add-ons to upgrade your package:
Ease of Use, Hardware, and Setup
You will get free professional installation from TDS, which saves you the hassle of setting up your connection on your own, although you can if you wish, following the instructions on the TDS website. You can provide your own modem, although TDS recommends purchasing its compatible modem for $10/mo with standard internet, or $5/mo with Wi-Fi +. You will also need to purchase the base station and beacons for Wi-Fi +.
TDS offers an upgraded security package to add to your plan for $6.50/mo. This includes real-time virus/malware/spam protection, remote device management, online banking protection, and location of lost devices.
TDS delivers varying download speeds from 300 Mbps to 1Gbps, depending on the plan you choose and what area you live in. If you are eligible for 1Gbs, you can expect upload speeds of up to 20Mbps.
TDS Customer Service
TDS offers 24/7 tech support by phone, which is excellent. There is also live chat on the website, but only during working hours. You may submit technical issues through the website at any time, too. The website includes a helpful FAQ.
Does TDS have wireless internet?
TDS provides wireless internet, either a Standard Wi-Fi option, or Wi-Fi +, which allows you to extend wi-fi coverage over a larger home.
Does TDS internet use cable or DSL?
TDS provides both fiber-optic cable and DSL services, dependent on your location.
Is TDS internet fast?
TDS internet can reach up to 1Gbps, which will allow for heavy internet use on multiple devices, with very fast download speeds.
TDS not only offers a basic high-speed internet service but also allows you to customize your plan with useful add-ons like extra security. The Wi-Fi+ option is great if you live in a larger property with multiple internet users. However, it’s worth factoring in the extra expense of the extended wi-fi network, as well as the monthly modem fee ($5-$10) which you’ll need to pay for on top of your regular plan unless you supply your own modem. Nevertheless, for families in larger properties in the 5 states served by TDS, the service is certainly worth considering.