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Smithville Review

Catherine Miller

In a Nutshell

Smithville offers high-speed fiber internet to Indiana residents, with speeds up to 1,000 Mbps. You can also get combo packages with phone and security solutions included, and a Connection Protection plan. You’re not automatically tied into a contract, and there are no data caps on your internet usage. While there’s only one internet-only package, if you live in Indiana and use the internet a lot, this could be a provider to check out.

pros

  • No data cap
  • Matching upload and download speeds
  • Combo packages with voice and security

cons

  • Only available in Indiana
  • Only one internet-only package

Smithville Smithville Visit Site

Smithville at a Glance

Best for: Indiana homeowners

Starting Price: $49.99

Connection Type: Fiber optic cable and DSL

Download Speeds: 1,000 Mbps

Coverage: 1 state (Indiana)

Money-Back Guarantee?: No

What Services and Features Does Smithville Offer

Smithville offers super high-speed fiber internet at 1,000 Mbps, plus telephone and home security. Smithville Voice comes with free nationwide calling, caller name, caller ID and call waiting. Smart Home Security includes 24/7 professional monitoring, smart home control through a smartphone app, real-time notifications, and more. There are no caps on data, so you’re free to download, stream, play games, and surf the internet without having to worry about throttling. 

You can check availability for your home directly from the Smithville website. 

Prices, Plans, and Value for Money

Smithville offers just one internet-only plan, including Gig speeds (1,000 Mbps). Its other packages bring in some of Smithville’s other communications and media products: the Internet + Voice plan combines high-speed internet with a phone service, and Internet + Security includes internet and 24/7 home monitoring, plus smart home control. Plus, you can combine all three solutions in one plan. 

Plan
Price (monthly)
Internet
$49.99*
Internet + Voice
$72.00
Internet + Security
$116.95

Internet + Voice + Security

$121.95

For additional peace of mind, you can purchase Smithville’s Connection Protection plan for $3.95/mo, which waives technician fees, deals with wiring issues, and offers specialist troubleshooting. 

*$49.99 is a special offer applied to a one-year contract only

Ease of Use, Hardware, and Setup

Smithville technicians will come to your home to install your connection for you. You won’t need a modem, but you will need to purchase a wireless router to set up your new internet service. You can call Smithville for more information on the installation process and what routers are compatible. 

Smithville Security

Smithville’s security plan doesn’t cover internet security, but rather focuses on your home. You’ll get wireless motion, smoke, and leak detectors, entry sensors, a smart light controller, and real-time notifications about the status of your home, available on the smart app. Smithville’s internet-only package doesn’t come with any specific internet security features. 

Smithville Performance

Smithville’s Gig internet offers 1,000 Mbps download speeds and matching upload speeds. This makes it an ideal choice for those who want to stream movies or download games. It’s worth being aware, though, that fiber is not available everywhere. You can check your address for eligibility on the Smithville website.

Smithville Customer Service

Customer service is available by phone Monday-Friday, 8am-6pm, and Saturday, 8am-5pm. You can contact the technical support team by phone with urgent problems 24/7. Alternatively, you can use the live chat on the website over the same hours. There is a brief FAQ available online for your reference, which could be more developed. 

Smithville Smithville Visit Site

FAQ

How fast is Smithville fiber internet?

Smithville fiber internet can reach download speeds of up to 1,000 Mbps. 

What type of internet is Smithville?

Smithville offers fiber internet and, where this is not available, a DSL connection. 

How much does Smithville internet cost?

Smithville’s Gig internet starts at $49.99 a month.

Bottom Line

Smithville offers a no-frills fiber internet service with high speeds, plus combined packages with telephone and security solutions if you’d like to include more products in your plan. With no data caps, this could be a great service if you’re based in Indiana, in an area eligible for fiber internet, and use the internet heavily for streaming, gaming, or work. Plus, you’re not automatically tied into a contract, although you will need to purchase a year’s contract to get the starting price offer. 

There’s only one internet-only plan, which doesn’t give much flexibility when it comes to choosing price and speed. But with 24/7 emergency technical support and the option to develop your home’s smart security, for Indiana residents, Smithville is worth a look.

Catherine Miller is a lead member of personal finance and pension innovator Maji, where’s she’s responsible for content creation and running Maji’s personal finance masterclass, among others. Miller also holds degrees in English and education, and worked as a teacher before moving into finance. Today, she combines aspects of education and personal finance to help readers make better decisions in finance and beyond.

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