Patients begin by booking an online hair loss consultation directly through SesameCare.com. These are real-time virtual appointments with licensed U.S.-based providers. After answering a brief intake form and choosing a time, patients meet with a clinician who can diagnose conditions like androgenic alopecia or telogen effluvium. If appropriate, the provider may prescribe medications such as finasteride, dutasteride, or minoxidil, available through Sesame's partner pharmacy or sent to a preferred location.
The platform is streamlined for ease of use—no insurance is required. Patients are encouraged to review provider profiles and pricing before selecting an appointment. Follow-up consultations can also be booked if treatment needs adjustment.
Pricing for Sesame’s hair loss treatment begins at around $29 for an initial consultation, though prices vary by provider. Prescription medications like finasteride start at approximately $5/month, while dutasteride is priced from $15/month, based on Sesame's listings.
Unlike traditional clinics, Sesame operates on a direct-pay model—no insurance needed. This gives patients more cost predictability but also means they bear the full out-of-pocket cost. All pricing is listed transparently before booking, and users can compare rates between providers.
Sesame Care is a legitimate telehealth provider with a Trustpilot rating of 4.3/5 stars across thousands of reviews, indicating a generally positive customer experience. The platform only connects patients with licensed medical professionals in the U.S., ensuring regulatory compliance and safe prescribing practices.
Patients receive treatment guidance based on medical history, and all prescriptions adhere to U.S. FDA regulations. Additionally, consultations are conducted over encrypted, HIPAA-compliant connections to protect patient privacy.
Sesame Care provides support via:
Customer service is typically available Monday–Friday, 9 AM to 5 PM (ET). While most issues are handled quickly, some users report delays during peak hours. The Help Center offers detailed guides on topics like appointment rescheduling, refunds, and billing.
FAQs are thorough, covering everything from telehealth rules to prescription delivery timelines. Blog resources are also available for health education.
Sesame Care differentiates itself through:
Unlike competitors that rely on monthly subscription models, Sesame allows à la carte booking, offering more flexibility and potentially lower costs over time.
Disclaimer: AI was used in the creation of this content, along with human validation and proofreading.
Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.