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LightStream Review

39 reviews

In a Nutshell

LightStream provides new and used loans, classic car financing, and even lease buyouts and offers customers flexibility thanks to its broad repayment terms, loan amounts, and interest rates. It’s a top choice for borrowers with good to excellent credit when it comes to finding the right loan for buying a car.

pros

  • Range of interest rates and repayment terms
  • Application to approval process can take less than a day

cons

  • Requires good or excellent credit for loans
  • Higher rates if autopay not enabled
LightStream LightStream Visit Site

LightStream at a Glance

LightStream offers a variety of auto financing options including traditional car loans, as well as new funds for new and used cars, both from a dealer or private party. All options offer competitive interest rates, but the company stands out more for the flexibility of its loan amounts and repayment terms for new and used auto loans.

LightStream goes a step further by offering non-traditional loan options that include auto refinancing for customers looking to improve their financial situation and get more favorable interest rates.


LightStream Car Loans Review
 

Additionally, these non-traditional auto loans include financing for classic cars, which lets customers finance purchases of previously owned vintage cars. There are also separate loans for classic and used cars sold from a private party, designed to enable borrowers to pay for a car from a private seller as opposed to a dealership.

LightStream is the consumer lending branch of SunTrust Bank, a major US financial institution. The company was formed with the intent of offering borrowers with good credit the best possible loan and financing alternatives thanks to a simplified application and a streamlined approval process. LightStream accomplishes these goals by exclusively providing online services, thereby eliminating the need for the bureaucracy traditionally involved in loan applications. With an excellent website and simple approval process, customers can rest easy and worry about using their funds instead of filling out endless forms. The company is so confident in its services that it  offers a $100 satisfaction guarantee.* 

Best For?

LightStream is a good option for a variety of customers as it provides unsecured loans for new and used cars. LightStream only works with customers that have good to excellent credit, making it a better alternative if you have a solid financial standing and are simply looking for a way to expedite the process of buying a car. LightStream’s generous loan amounts and low interest rates make a good choice if you’re looking for flexibility. 

Features

LightStream offers loans for:

  • New cars
  • Used cars from a dealer
  • Used car from a private party
  • Auto refinancing 
  • Lease buyout
  • Classic car from a dealer
  • Classic car from a private party

LightStream goes out of its way to ensure that you can find an easy and versatile financing solution for any type of car purchase. It has a variety of loan types, including financing for new and used cars, classic cars, private party purchases, and even lease buyouts. Approval and funding can happen as quickly as same day* by cutting out the red tape of having to fill out paper applications. You can even complete the full process on your computer or mobile device. LightStream offers a rate beat program, whereby it will beat any comparable interest rate presented by competitors by 0.10%*.

Some highlights include:

  • Fast application process
  • Variety of loan options
  • Flexible loan terms
  • Borrow up to $100,000
  • Secured and unsecured loans
  • Receive funds as quickly as same day*

 Application Process

Getting started with LightStream is both efficient and painless. The company’s explicit goal is to help you avoid the red tape that accompanies the traditional lending model, and its entirely-online application process reflects this. LightStream works with customers that have good to excellent credit profiles, a major reason why it can offer competitive rates and terms.

Given the unique nature of each individual's credit profile, LightStream does not hold to a single definition of "good credit" and instead looks at the following criteria:

  • Several years of credit history.
  • A credit history with a variety of account types such as major credit cards (for example, Visa, MasterCard, Amex), installment debt (vehicle loans) and mortgage debt if applicable.
  • A good payment history with few, if any, delinquencies or other problems repaying debt obligations.
  • An ability to save evidenced by some or all of the following; liquid assets (stocks, bonds, bank deposits, etc.), cash down payments on real estate, retirement savings, and manageable revolving credit card debt.
  • Stable and sufficient income and assets to repay current debt obligations and any new loan with LightStream.

Loan Types and Terms

LightStream has a variety of loan options on offer. Aside from traditional new car loans, you can opt for used car loans for both dealer purchases and private party financing, auto refinancing, and lease buyouts. Furthermore, these alternatives feature solid interest rates and term options to help you find the financing solution that best matches your financial circumstances. All loan types offer amounts that range between $5,000 and $100,000, and range from 24-84 months*.

All loan amounts for all auto loans now extend from 24-84 months. New and used car loans for dealer purchase start at 3.49% APR for customers who use LightStream’s AutoPay option. Loans higher than $10,000 and lower than $24,999 have starting interest rates as low as 3.49% APR with AutoPay for a 24 and 36-month term.

For used car loans for private parties, interest rates start slightly higher at 4.99% APR with AutoPay. Refinancing offers interest rates as low as 3.49% APR with AutoPay for loans between $10,000 and $24,999 with terms of 24 to 36-month term.

All loans from LightStream are unsecured and fixed-rate. Additionally, LightStream does not charge any prepayment penalties or charge other fees relating to underwriting its loans. Overall, it offers an outstanding variety of loan amounts, terms, and interest rates for its customers. 

How Safe is It?

LightStream places emphasis on protecting customer information. It goes beyond the industry standards for security, utilizing Norton Security tools to protect against the most common attacks including phishing, malware, and identity theft. Moreover, it is transparent about the information it collects from customers and how it shares it with third parties, if at all. All customer information is protected by layers of encryption and firewalls, as well as physical security measures and redundancies. 

Repayment Options

LightStream offers a vast range of repayment terms and alternatives. You can choose to manually pay your loan by receiving invoices, or you can opt for the AutoPay service, which will reduce your interest rates by 0.50%.

For repayment terms, LightStream offers an excellent spectrum. All repayment terms are up to 84 months.

Help & Support

Representatives from LightStream support are available via email and respond to inquiries during business hours on Monday through Friday, as well as Saturdays on a shortened schedule. LightStream does not offer telephone support or live chat. However, to mitigate fewer communication channels, LightStream does offer an insightful and easy to navigate FAQ section that covers most common questions that may arise during the process. 

LightStream LightStream Visit Site

Final Word

LightStream’s broad range of services, which include new and used loans, classic car financing, and even lease buyouts, can help customers with all kinds of needs find the right financing solution to meet their unique circumstances. The company also offers flexibility thanks to its broad repayment terms, loan amounts, and interest rates. Alongside helpful customer support and a simple application process, LightStream is a top choice for borrowers with good to excellent credit when it comes to finding the right loan for a car purchase or refinancing.

 Physical Address

SunTrust Bank

303 Peachtree Street NE

Atlanta, Georgia

30308

* See LightStream disclosures here. Payment example: Monthly payments for a $10,000 loan at 3.49% APR with a term of 3 years would result in 36 monthly payments of $292.98.

Top10.com's editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

LightStream customer reviews

Based on 39 reviews

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07 Jul 2020

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Top reviews

C*****n, KY
6 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Very easy to apply online and get a quick response. The only down fall is it's done only online. I like to speak and see someone in person.

J***s, NY
9 months ago

It was very straightforward to set up and get a loan. It didn't take long to get the money needed.

E***a, NY
9 months ago

Good service and website, plus fair percentages. Have enjoyed having them as a provider for the last several years.

H****h, GA
4 months ago

I really like it. It was easy to do and quick too. Customer service was good also. Overall, good experience, and I got my loan.

A***e, DE
6 months ago

They have great customer service and very caring given that the process can be extremely stressful and overwhelming.

P*m, WV
9 months ago

They were excellent from start to finish with all aspects of my loan. Have been wonderful. Gave me a good rate too.

L***a, FL
6 months ago

Easy to use and great customer service. Refinanced new loan to lower payment which helped monthly budget.

P*m, WV
7 months ago

They have been wonderful. From start to finish on my loan, they have done great and made it so easy for me and gave me a good rate.

A***y, AL
6 months ago

It was very easy to go through the loan process. My only complaint was wishing I had a lower interest rate. I will definitely use them again.

D***a, IL
5 months ago

The loan was pretty simple to get without taking too much time. I tried calling customer service and was on hold for a long time but got the answers I wanted.

A***L, MD
5 months ago

They were very efficient. I got a great rate for the loan amount I wanted quickly. No hiccups. Simple.

J****y, WI
7 months ago

I am very happy with the value, customer relations, and ease of use with the service to get a loan.

M******e, OK
8 months ago

Very easy to work use and wonderful customer service. I paid off my loan early without any trouble.

S***n, MO
6 months ago

Affordable, easy to use, great customer service, favorable payment terms, easy to get ahold of when assistance was needed

K*m, MS
6 months ago

The process could not have been more simple. Very quickly deposited money into my account and the rate was fair.

A***l, GA
5 months ago

Since I have used LightStream I have had no problems. It was easy to use and it's easy to check your loan online.

D****l, GA
5 months ago

Everything was clear and predictable and communication was good. I got my car at a good interest rate and no run-around.

D*D, IN
7 months ago

I looked into using LightStream but went with a better bank loan. I was given an option to go with a bank that had a better interest rate and went with them.

C***, VA
5 months ago

Interest rate too high. Convenient application and payment option though. Can't wait to pay off

J**n, NY
7 months ago

It's convenient and good value for the money. I was recommended to use this website from a friend.

39 reviews