CarsDirect Review

Caroline Banton

In a Nutshell

CarsDirect is a trusted name in the world of online auto sales and financing. The marketplace platform specializes in helping customers with past bankruptcies, weak credit, or no credit at all. CarsDirect has a vast network of private lenders offering competitive rates.

pros

  • Simple and quick application process
  • Matches you with specific lenders that fit your needs

cons

  • Lenders may continue to contact you even after you pick a loan
  • Not a direct lender, so rates and terms are not guaranteed

CarsDirect CarsDirect Visit Site

CarsDirect at a Glance

CarsDirect has a quick and simple application process with no obligations. Borrowers can easily apply for a wide range of potential loans while benefiting from quick response times. Each potential loan can be thoroughly researched with CarDirect’s quick service to find the best solution for applicants. 

Founded in 1999, primarily as an online marketplace for new and used vehicles, CarsDirect was one of the original online car loan platforms. Operated by Internet Brands, Inc., CarsDirect prides itself on its objectivity and pricing. With a comprehensive auto shopping platform, CarsDirect operates its own marketplace to connect customers with thousands of auto lenders. 

Best For?

CarsDirect could be the choice for you if you have poor credit, or no credit score at all, as there is no minimum score requirement, and many of its loan providers are happy to work with customers who are actively working to improve their credit. CarsDirect will even help you if you have experienced bankruptcy in the past. Thanks to a national network of partners, CarsDirect is well-positioned to secure you an offer from a local lender no matter where you live. 

CarsDirect Features

CarsDirect’s quick loan application can be completed in just minutes. The speedy matching process connects you with CarsDirect’s large network of national lenders as soon as the next business day. 

The educational resources on the CarsDirect website sets it apart from its competitors. The platform hosts an expansive selection of articles that cover topics such as loan application, finding the right lender, financing strategies, and empowering customers with tools to make the best decisions. To help you better determine your pricing range and budget, CarsDirect features a handy loan calculator on its website. 

Highlights include:

  • A simple and speedy loan application process
  • Obligation-free application 
  • Loan offers within a day 
  • Loans available for all credit types
  • Option for loans with no money down
  • Extensive educational resources
  • A vast network of nationwide lenders

Application Process

The secure online application is obligation-free, so you are not required to choose a loan after submitting your form. The personal information that you provide helps CarsDirect pair you with the most appropriate lender based on your specific criteria. Information submitted on the form includes your email and phone number, social security number, and employment and financial information. CarsDirect prides itself on working with customers regardless of their credit background. Therefore, the platform does not have a minimum credit score requirement for loan applications. CarsDirect is flexible when it comes to borrower qualifications, but you must meet the following requirements:

  • At least 18 years of age
  • A minimum monthly income of at least $1,500 to 2,000
  • Proof of employment or income
  • Currently residing in the United States
  • Borrowers must be a citizen or legal resident of the United States

Once you have completed the initial pre-qualification form, CarsDirect will match you with several potential loan alternatives. You can then select the lender that works best for your purposes. Once you have selected your preferred lender, you can finalize your loan terms and rates directly with that lender. Keep in mind that CarsDirect cannot guarantee any of the terms offered on its site. 

Loan Types and Terms

CarsDirect does not originate any of the loans listed on its website. Therefore, APRs, loan terms, and loan amounts will vary between lenders. You can still find valuable information, however, on the company’s comprehensive website.

CarsDirect works with several types of lenders, including dealerships, financial institutions, and alternative lenders. This means that the platform offers borrowers the convenience of purchasing and financing a new or used car with the same company. 

Some of the main services available include:

  • Loans for new and used cars with standard terms and rates
  • Loans for customers that have weak or no credit but still need to purchase a vehicle
  • Auto loan refinancing, which lets you modify your loan terms and rates and save on interest costs
  • Lease buyout loans that help customers finance their purchase of a car with a lease set to expire

How Safe is It?

CarsDirect has a transparent privacy policy that clearly states how it handles customer data. To connect a customer with a lender, CarsDirect must share personal information with its third-party clients. However, CarsDirect only gives customer data to companies who are affiliated with the company and Internet Brands, Inc. Customers also have the right to opt-out of certain data and cookie collections in many cases.  

Help & Support

CarsDirect representatives can be reached via a toll-free telephone number or by email. Waiting times for both channels are relatively short, and emails are usually answered within one business day. The company’s live chat is a distinguishing feature, which is available 24 hours a day.  

CarsDirect CarsDirect Visit Site

Final Word

CarsDirect has become a trusted name in the world of online auto sales and financing. CarsDirect and its affiliates specialize in customers with past bankruptcies, weak credit, or no credit at all. The marketplace platform features a vast national network of private lenders.  The application process is quick and simple, resulting in timely offers from interested lenders. CarsDirect has superior customer support and provides extensive educational resources on its website for less experienced borrowers. Overall, CarsDirect is an excellent option and resource for customers seeking auto financing regardless of their credit standing.

Physical Address

CarsDirect.com

909 North Sepulveda Blvd.

11th Floor

El Segundo, CA

90245


Caroline Banton is a freelance writer of business and finance articles that have been featured in The Huffington Post, The Motley Fool, Time, MSN, PYMNTS.com, GOBankingrates.com, SaleMove, and MyBankTracker.com. Before becoming a writer, Caroline had over fourteen years of experience working at the World Bank. Caroline has an MBA from Johns Hopkins University.

CarsDirect customer reviews

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Top Reviews

Christine, NY
10 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

It's very good and it works well for people looking for cars. I think they're fair and offer a good amount of vehicles

Eric, FL
8 months ago

Cars direct is a very interesting brand and is very useful, I do not currently use it but I have in the past.

Dee, KS
a year ago

Cars Direct is great to look up features of car and what's available. They also provide ways to get ahold of dealers.

Joe, CO
a year ago

No one knows more about loans than CarsDirect. We went to them first thing when we needed a loan for a car.

Joe, AR
9 months ago

easy, efficient , took less time than expected. I would recommend this to anyone planning to get a car loan.

Stan, NY
10 months ago

It is a good website for research cars and pricing. I have been able to get information about rebates.

Rebekah, IN
8 months ago

I was able to get the best quote without any change to my monthly payments and have not had any issues paying online

Pam, CA
10 months ago

Although I did not buy a car from CarsDirect, It was fairly easy to browse for appropriate cars. It wasn't perfect, but very good.

Adam, GA
10 months ago

Little expensive on loans and credits. There are other car loan places that are little cheaper

Boomer, MI
a year ago

Gives you the info needed so you are adequately prepared for a vehicle transaction; in addition the cost equates to the difference

Holly, AL
9 months ago

Easy and convenient. No hassle and got me exactly what I needed without any fuss. Worry free

Jake, IL
a year ago

not as good as other companies , policies change all the time. And I feel like the price is not as good as well

Kay, NJ
10 months ago

It's super easy to use. CarsDirect has awesome deals I can't find anywhere else! It's great!

James, OH
10 months ago

Related services choice for your needs trendy brand and services choice for your needs reliable sources

Jeff, AZ
a year ago

They delivered on what they promised. I had no problems or issues with them It worked as expected

Zach, CA
a year ago

They were usually easy to work with but at times I had to push for them to give me more information on a product.

Denise, TX
9 months ago

They were well organized. and easy to use. They have a very good selection and the values were a good price

Joe, NC
10 months ago

I found out after the fact that my loan was higher than the car purchased. I will do better research next time

JM, PA
7 months ago

The deal offer came from dealerships only which I don't like. Otherwise my experience with them was a standard experience with no other complaints.

Matt, IL
7 months ago

I did get my loan for my car from car loans. Some things they offer are confusing but I think that's on purpose to confuse and take advantage of the consumer.

30 reviews