In the wake of the Coronavirus, we’re adapting our lists to meet your changing needs, so you can still do it all.

Expert Review

Customer Reviews

CarsDirect Review

30 people say

Ease of use

Brand satisfaction

Value for money

Service quality

30 reviews
Top10.com StaffByTop10.com StaffFeb. 03, 2020

In a Nutshell

CarsDirect is a trusted name in the world of online auto sales and financing, specializing in helping customers with past bankruptcies, weak credit, or no credit at all. Its marketplace platform features a vast network of thousands of private lenders across who offer competitive rates.

pros

  • Simple and quick application process
  • Matches you with specific lenders that fit your needs

cons

  • Lenders may continue to contact you even after you pick a loan
  • Not a direct lender so can’t guarantee rates and terms

CarsDirect CarsDirect Visit Site

CarsDirect at a Glance

CarsDirect uses a quick and simple application with no obligation, helping you to apply easily for a wide range of potential loans while benefiting from quick response times. You can truly research each potential loan with CarDirect’s quick service, and figure out the best solution for you based on the available results. 


CarsDirect Car Loans Review


Founded in 1999 primarily as an online marketplace for new and used vehicles, CarsDirect was one of the original online car loan platforms. Operated by Internet Brands, Inc., CarsDirect prides itself on its objectivity and pricing. With its comprehensive auto shopping platform, CarsDirect offers its own marketplace to connect customers with thousands of auto lenders. 

Best For?

CarsDirect could be the choice for you if you have poor credit, or no credit score at all, as it does not have a restriction on credit scores, and many of its loan providers are happy to work with customers working to improve their credit. CarsDirect will even help you if you’ve experienced bankruptcies in the past. Thanks to a network of partners from across the country, CarsDirect is well-positioned to help you get an offer from a local lender no matter where you live. 

Features

CarsDirect’s quick application process lets you apply for a loan in just minutes. The speedy matching application connects you with CarsDirect’s large network of thousands of lenders across the country, as quickly as the next business day. 

One aspect of CarsDirect’s website that sets it apart from many competitors is the educational resources. The company hosts an expansive amount of articles that cover topics such as loan applications, finding the right lender, and financing strategies, helping empower customers to make the best decisions. To help you better determine your pricing range and make a budget for what you should be spending, CarsDirect features a handy loan calculator on its website. 

Highlights include:

  • Simple and speedy loan application
  • Obligation-free application process
  • Receive loan offers within a day 
  • Loans available for all credit types
  • Option for loans with no money down
  • Host of educational resources
  • Vast network of nationwide lenders

Application Process

The secure online application is obligation-free, so you won’t have to worry about being required to choose a loan after you’ve submitted your form. Filling out your personal information helps CarsDirect pair you with the most appropriate lenders based on your individual criteria. Information submitted on the form includes your contact and personal details including Social Security numbers, as well as employment and financial information. CarsDirect prides itself on working for customers of all credit backgrounds, and therefore does not have a minimum credit score requirement when applying for a loan. It is very flexible with its requirements, but does request that you meet at least the following qualifications:

  • Be at least 18 years of age
  • Yearly income of at least $18,000
  • Have proof of employment or income
  • Currently reside in the United States
  • Be a citizen or legal resident of the United States

Once you’ve finished filling out the initial pre-qualification form, CarsDirect will match you to several potential loan alternatives. You can then select the lender that works best to meet your specific interests. Once you pick your preferred alternative, you can finalize the terms and rates of your loan directly with the lender of your choice. It is important to keep in mind that CarsDirect cannot guarantee any of the terms offered on its site. 

Loan Types and Terms

CarsDirect does not originate any of the loans listed on its website, so APRs, loan terms, and loan amounts will vary between lenders. You can still find valuable information you need, however, thanks to the company’s comprehensive website, which is full of useful information.

CarsDirect works with several types of lenders, including dealerships, financial institutions, and alternative lenders. This means it can deliver more convenience by enabling you to purchase and finance your new or used car with the same company. 

Some of the main services available include:

  • Loans for new and used cars, which feature standard terms and rates
  • Bad credit loans for customers that have weak or no credit, but still need to purchase a vehicle
  • Auto loan refinancing, which lets you modify your loan terms and rates, helping you save on interest costs
  • Lease buyout loans that help customers finance their purchase of a car with a lease set to expire in the near future

How Safe is It?

In an effort to be upfront with users, CarsDirect has a transparent privacy policy that clearly states how it handles customer data. In order to connect the customer with a lender, CarsDirect must share personal information with its third-party clients. However, CarsDirect only gives customer data to companies who are affiliated with the company and Internet Brands, Inc.  Customers also reserve the right to opt out of certain data and cookie collections in many cases.  

Help & Support

CarsDirect representatives can be reached via a toll-free telephone number, or by email. Waiting times for both channels are relatively short, with emails usually answered  within one business day. The company’s support also stands out from the competition thanks to its live chat feature, which is open at all times of the day. 

CarsDirect CarsDirect Visit Site

 Final Word

CarsDirect has become a trusted name in the world of online auto sales and financing. CarsDirect and its affiliates specialize in customers with past bankruptcies, weak credit, or no credit at all. Its marketplace platform features a vast network of thousands of private lenders across the country.  The application process is quick and simple, resulting in timely offers from interested lenders. CarsDirect has great customer support, and delivers a large amount of educational resources on its website for less experienced borrowers. Overall, CarsDirect is a great option and resource for customers with all credit types who are seeking auto financing.

Physical Address

CarsDirect.com

909 North Sepulveda Blvd.

11th Floor

El Segundo, CA

90245

Top10.com StaffByTop10.com StaffJun. 18, 2019
Our editorial staff is comprised of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right car loan provider for your needs.

CarsDirect customer reviews

Based on 30 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Write review

Adjust category ratings

Ease of use

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Brand satisfaction

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Value for money

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Service quality

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Share your experience

People discuss, price, satisfaction level and more.

Write your review

31 Mar 2020

Almost done!

Check that everything's correct, fill in your details, and submit your review!

Anonymous.
0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Today

Thank you!

Top reviews

C*******e, NY
4 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

It's very good and it works well for people looking for cars. I think they're fair and offer a good amount of vehicles

E**c, FL
2 months ago

Cars direct is a very interesting brand and is very useful, I do not currently use it but I have in the past.

D*e, KS
6 months ago

Cars Direct is great to look up features of car and what's available. They also provide ways to get ahold of dealers.

J*e, CO
5 months ago

No one knows more about loans than CarsDirect. We went to them first thing when we needed a loan for a car.

J*e, AR
3 months ago

easy, efficient , took less time than expected. I would recommend this to anyone planning to get a car loan.

S**n, NY
4 months ago

It is a good website for research cars and pricing. I have been able to get information about rebates.

R*****h, IN
2 months ago

I was able to get the best quote without any change to my monthly payments and have not had any issues paying online

P*m, CA
4 months ago

Although I did not buy a car from CarsDirect, It was fairly easy to browse for appropriate cars. It wasn't perfect, but very good.

A**m, GA
4 months ago

Little expensive on loans and credits. There are other car loan places that are little cheaper

B****r, MI
6 months ago

Gives you the info needed so you are adequately prepared for a vehicle transaction; in addition the cost equates to the difference

J**e, IL
6 months ago

not as good as other companies , policies change all the time. And I feel like the price is not as good as well

H***y, AL
3 months ago

Easy and convenient. No hassle and got me exactly what I needed without any fuss. Worry free

K*y, NJ
4 months ago

It's super easy to use. CarsDirect has awesome deals I can't find anywhere else! It's great!

J***s, OH
4 months ago

Related services choice for your needs trendy brand and services choice for your needs reliable sources

J**f, AZ
6 months ago

They delivered on what they promised. I had no problems or issues with them It worked as expected

Z**h, CA
6 months ago

They were usually easy to work with but at times I had to push for them to give me more information on a product.

D****e, TX
3 months ago

They were well organized. and easy to use. They have a very good selection and the values were a good price

J*e, NC
4 months ago

I found out after the fact that my loan was higher than the car purchased. I will do better research next time

J***M, PA
a month ago

The deal offer came from dealerships only which I don't like. Otherwise my experience with them was a standard experience with no other complaints.

M**t, IL
a month ago

I did get my loan for my car from car loans. Some things they offer are confusing but I think that's on purpose to confuse and take advantage of the consumer.

30 reviews